-
Notifications
You must be signed in to change notification settings - Fork 626
Open
Labels
help wantedExtra attention is neededExtra attention is needed
Description
- customer1 starts the conversation and adds customer2@example.com to the copy of the email.
- customer2 replies to everyone in the email and adds customer3@example.com to the copy.
- customer3 sends an automatic reply saying that he is currently on vacation, only to the Freescout email address. No one is copied.
Now, when a user replies in the conversation, only customer3@example.com is listed in the copy.
It would be better if customers could never remove emails from the copy, but could only add them. That is, if an address ever appeared in the copy, only the user could remove it.
PHP version: 8.2.29
FreeScout version: 1.8.197
Database: MySQL
Are you using CloudFlare: No
Are you using non-official modules: Yes
Reactions are currently unavailable
Metadata
Metadata
Assignees
Labels
help wantedExtra attention is neededExtra attention is needed