Update AM3 and legacy billing for logs GA, DO NOT MERGE BEFORE LOGS GA (#14589)

coolguyzone · Alex Krawiec · sfanahata · web-flow · commit e16e8824eadd · 2025-08-27T21:37:15.000Z
## DESCRIBE YOUR PR DO NOT MERGE BEFORE LOGS GA. See changes on: https://sentry-docs-git-logs-ga-billing.sentry.dev/pricing/ https://sentry-docs-git-logs-ga-billing.sentry.dev/pricing/legacy-pricing/ ## IS YOUR CHANGE URGENT? Help us prioritize incoming PRs by letting us know when the change needs to go live. - [ ] Urgent deadline (GA date, etc.):  - [ ] Other deadline:  - [ ] None: Not urgent, can wait up to 1 week+ ## SLA - Teamwork makes the dream work, so please add a reviewer to your PRs. - Please give the docs team up to 1 week to review your PR unless you've added an urgent due date to it. Thanks in advance for your help! ## PRE-MERGE CHECKLIST *Make sure you've checked the following before merging your changes:* - [ ] Checked Vercel preview for correctness, including links - [ ] PR was reviewed and approved by any necessary SMEs (subject matter experts) - [ ] PR was reviewed and approved by a member of the [Sentry docs team](https://github.com/orgs/getsentry/teams/docs) ## LEGAL BOILERPLATE  Look, I get it. The entity doing business as "Sentry" was incorporated in the State of Delaware in 2015 as Functional Software, Inc. and is gonna need some rights from me in order to utilize my contributions in this here PR. So here's the deal: I retain all rights, title and interest in and to my contributions, and by keeping this boilerplate intact I confirm that Sentry can use, modify, copy, and redistribute my contributions, under Sentry's choice of terms. ## EXTRA RESOURCES - [Sentry Docs contributor guide](https://docs.sentry.io/contributing/) --------- Co-authored-by: Alex Krawiec <alex.krawiec@R7J1Y747QQ.local> Co-authored-by: Shannon Anahata <shannon.anahata@gmail.com> Co-authored-by: Brian Thi <brian.thi@sentry.io>
diff --git a/docs/pricing/index.mdx b/docs/pricing/index.mdx
@@ -31,7 +31,8 @@ This page gives you an in-depth understanding of our pricing and billing structu
 We bill based on the amount of data processed. Each [paid plan](https://sentry.io/pricing/) comes with the below pre-set monthly event volume, which is included in the price:
 
 - 50k errors
-- 10M spans
+- 5GB logs
+- 5M spans
 - 50 replays
 - 1 uptime monitor
 - 1 cron monitor
@@ -66,13 +67,21 @@ Please note that all per-category prices listed below have been rounded.
 | >10M-20M     | $0.0001300    | $0.0001625 | $0.0002600        | $0.0003250    |
 | >20M         | $0.0001200    | $0.0001500 | $0.0002400        | $0.0003000    |
 
+#### Logs Pricing
+
+All Sentry plans include 5GB of logs. Additional usage can only be purchased with your PAYG budget.
+
+| Team PAYG    | Business PAYG |
+| ------------ | ------------- |
+| $0.50/GB     | $0.50/GB      |
+
 #### Tracing Pricing
 
 Tracing is enabled by and will be billed for in spans.
 
 | Span Volume | Team Reserved | Team PAYG  | Business Reserved | Business PAYG |
 | ----------- | ------------- | ---------- | ----------------- | ------------- |
-| >10M-100M   | $0.0000016    | $0.0000020 | $0.0000032        | $0.0000040    |
+| >5M-100M   | $0.0000016    | $0.0000020 | $0.0000032        | $0.0000040    |
 | >100M       | $0.0000014    | $0.0000018 | $0.0000029        | $0.0000036    |
 
 #### Replays Pricing
diff --git a/docs/pricing/legacy-pricing.mdx b/docs/pricing/legacy-pricing.mdx
@@ -25,13 +25,13 @@ We bill based on the amount of data you want us to process. Our [Developer, Team
 On top of that, you can choose to pay for a set, prepaid volume of additional data at a discounted price. You can also set aside an on-demand budget to cover potential overages, which will only be used once the prepaid budget has run out.
 
 - **Prepaid volume:** A predetermined amount of data you pay for in advance at a discount, on a monthly or annual basis.
-- **On-demand volume** An overage budget that kicks in only if your prepaid volume has been used up. Having this makes it possible to control the maximum amount you will spend for overages each month.
+- **On-demand volume** An overage budget that kicks in only if your prepaid volume has been used up. Having this makes it possible to control the maximum amount you will spend for overages each month (on new plans we call this Pay-As-You-Go or PAYG pricing).
 
 If you run out of **both** your prepaid and on-demand volume, any new data you send will be rejected and you won't be charged for it.
 
 ### Per-Category Pricing
 
-If you'd like to buy either prepaid or on-demand data on top of what's included in your plan, you can buy as much as you think you'll need per data category. [Errors](#errors-pricing), [Performance and Profiling](#performance-and-profiling-pricing), [Replays](#replays-pricing), [Cron Monitors](#cron-monitors-pricing), [Uptime Monitors](#uptime-monitors-pricing), and [Attachments](#attachments-pricing) each have their own unique pricing structures, as listed in the tables below:
+You can either buy prepaid volumes on select data categories or set an on-demand budget on top of what is included in your plan. [Errors](#errors-pricing), [Logs](#logs-pricing), [Performance and Profiling](#performance-and-profiling-pricing), [Replays](#replays-pricing), [Cron Monitors](#cron-monitors-pricing), [Uptime Monitors](#uptime-monitors-pricing), and [Attachments](#attachments-pricing) each have their own unique pricing structures, as listed in the tables below:
 
 <Alert>
 
@@ -52,6 +52,14 @@ Please note that all per-category prices listed below have been rounded to the n
 | >10M-20M   | $0.000130    | $0.000169      | $0.000251        | $0.000326          |
 | >20M-50M   | $0.000120    | $0.000156      | $0.000144        | $0.000187          |
 
+#### Logs Pricing
+
+All plans include 5GB of logs. Additional usage can only be purchased with your shared on-demand budget.
+
+| Volume       | Team/Business On-Demand |
+| ------------ | ----------------------- |
+| >5GB         | $0.50/GB                |
+
 #### Performance and Profiling Pricing
 
 Performance Units can be used towards multiple Performance event types, depending on what you've enabled:
@@ -89,15 +97,15 @@ Profile hours are determined by the length of the profile in milliseconds and is
 
 **Continuous Profile Hours**
 
-| Team On-Demand    | Business On-Demand |
-| ------------ | ------------- |
-| $0.0315/hour | $0.0315/hour  |
+| Team/Business On-Demand |
+| ----------------------- |
+| $0.0315/hour            |
 
 **UI Profile Hours**
 
-| Team On-Demand  | Business On-Demand |
-| ---------- | ------------- |
-| $0.25/hour | $0.25/hour    |
+| Team/Business On-Demand |
+| ----------------------- |
+| $0.25/hour            |
 
 #### Replays Pricing
 
@@ -136,6 +144,31 @@ Monitors for Uptime can't be purchased in advance. Uptime monitors are available
 
 {/* <!-- prettier-ignore-end --> */}
 
+#### Seer Pricing
+
+[Seer](/product/ai-in-sentry/seer/) is Sentry's AI agent that triages, debugs, and fixes application issues automatically. Access Seer by adding it to your existing subscription for an additional $20 per month. This $20 gives you $25 worth of Seer event credits, which can be used for any combination of [Issue Scans](/pricing/#issue-scans) or [Issue Fixes](/pricing/#issue-fixes) (see pricing tables below). Any usage beyond this $25 credit will draw from your [on-demand budget](/pricing/#terminology).
+
+#### Issue Scans
+
+Issue Scan automatically classifies and triages issues to determine which are the most likely to be fixable with a code change. Issue Scans are billed per run.
+
+| Issue Scans Volume | Team/Business On-Demand |
+| ------------------ | ----------------------- |
+| >0-10k             | $0.0030000              |
+| >10k-100k          | $0.0027000              |
+| >100k-500k         | $0.0024300              |
+| >500k              | $0.0021870              |
+
+#### Issue Fixes
+
+Issue Fix performs a deep root cause analysis of an issue, using all of the context that is available to Sentry, generating a code fix, and opening a pull request in GitHub.
+
+Issue Fixes are billed per run. Interactions with the same run will only be billed once; restarting a run with the "Start Over" button will be billed as a separate run.
+
+| Team/Business On-Demand |
+| ----------------------- |
+| $1.00/run               |
+
 #### Consolidated Pricing
 
 If the amount of prepaid data you want to buy falls in between increments, you may want to consider setting an on-demand budget instead, since on-demand is set in dollar amounts rather than data volume.
@@ -154,7 +187,7 @@ Your volume is the total number of events and attachments — or the total amoun
 
 When you buy reserved volume (or quota), you prepay for data at significant discounts. Your prepaid, reserved volume can be allocated on either a pooled basis between projects, or, if you have [Spend Allocation](/pricing/quotas/spend-allocation/) enabled, it can be set on both a pooled and a per-project basis. Unused reserved volume expires at the end of each billing month.
 
-Each Sentry plan includes different amounts of reserved volume. For example, our Team plan includes a minimum of 50k errors, 100k performance units, 500 replays, 1 cron monitor, 1 uptime monitor, and 1GB of attachments per month. To see prepaid pricing for each plan, check out our [per-category-pricing](#per-category-pricing).
+Each Sentry plan includes different amounts of reserved volume. For example, our Team plan includes a minimum of 50k errors, 5GB logs, 100k performance units, 500 replays, 1 cron monitor, 1 uptime monitor, and 1GB of attachments per month. To see prepaid pricing for each plan, check out our [per-category-pricing](#per-category-pricing).
 
 ### On-Demand Volume
 
@@ -174,12 +207,16 @@ On-demand volume is billed at the end of each billing month. To see on-demand pr
 
 Organizations on all plans have the option to set a shared on-demand strategy. Organizations on plans with [Insights](/product/insights/) features have the ability to choose between a shared or per-category on-demand strategy:
 
-- **Shared:** Your on-demand budget is shared between all categories on a first come, first serve basis. There are no restrictions for any single category consuming the entire budget.
+- **Shared:** (default) Your on-demand budget is shared between all categories on a first come, first serve basis. There are no restrictions for any single category consuming the entire budget.
 
 - **Per-category:** Your on-demand budgets for categories such as errors, transactions, and replays, are set up individually so that any overages in one category won't consume the budget of another category.
 
 ![On-Demand Budgets settings in Subscriptions](./img/on-demand-budgets.png)
 
+<Alert>
+  Seer and logs are only available through a shared on-demand budget.
+</Alert>
+
 ### Changing Plans Mid-cycle
 
 If you decide to increase your on-demand budget mid-month, Sentry will start processing additional data as soon as the increase becomes effective.
@@ -297,8 +334,6 @@ All Canadian federal and provincial taxes will be calculated based on billing ad
 
 In the European Union (EU) and United Kingdom (UK), in accordance with EU VAT and UK VAT legislation respectively, VAT will be applied only to orders where exemption documentation or a valid VAT ID has not been supplied prior to or at the time of payment.
 
-The VAT in other countries such as Switzerland, South Africa, and Russia is applicable on all taxable sales where valid exemption documentation has not been provided to Sentry prior to payment.
-
 ### B2B and B2C Taxation - Differences
 
 Internationally, sales tax rules differ based on whether the customer is business-to-business (B2B) or business-to-consumer (B2C). In most countries, B2C sales are taxable, while B2B customers are not charged sales tax at the point of sale, but self-assess when they file their returns.
