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Sep 27, 2024
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Add User Feedback alerts to main Alerts docs page #11446

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Add User Feedback alerts to main Alerts docs page.mdx
jas-kas Sep 26, 2024
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Update docs/product/alerts/alert-types.mdx
jas-kas Sep 27, 2024
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Update docs/product/alerts/alert-types.mdx
jas-kas Sep 27, 2024
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16 changes: 16 additions & 0 deletions docs/product/alerts/alert-types.mdx
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Expand Up @@ -124,3 +124,19 @@ Uptime alerts trigger whenever an uptime check request fails to meet our [uptime
### Alert Details Page

The **Alert Details** page shows a list of uptime issues that were created by the alert. Clicking on any of the issues will take you to a page with additional information that may help you debug that issue.

## User Feedback Alerts

User Feedback alerts for the [User Feedback Widget](/product/user-feedback/#user-feedback-widget) can be enabled under issue alerts. Follow these steps to set up alerts for every new feedback:

1. Create a [New Alert Rule](https://sentry.io/alerts/new/issue/) in Sentry.
2. Scroll to the "Set conditions" section and set the "IF" filter to `The issue's category is equal to… "Feedback"`.
3. Choose which actions to perform in the “THEN” filter.
4. Add an alert name and owner.

![User Feedback Alert Configuration.](./img/user-feedback-alert-configuration.png)

To get alerts when [crash-report feedback](/product/user-feedback/#crash-report-modal) comes in, make sure to turn on "Enable Crash Report Notifications" in Settings > Projects > [Project Name] > User Feedback.