Update github issue templates

Author: solnic

.github/ISSUE_TEMPLATE/01-feature.yml

@@ -1,19 +1,17 @@
 name: 💡 Feature Request
-description: Propose new functionality for the SDK
+description: Tell us about a problem our SDK could solve but doesn't.
 labels: ["Elixir", "Feature"]
 body:
-  - type: markdown
-    attributes:
-      value: Thanks for taking the time to file a feature request! Please fill out this form as completely as possible.
   - type: textarea
     id: problem
     attributes:
       label: Problem Statement
-      description: A clear and concise description of what you want and what your use case is.
+      description: What problem could Sentry solve that it doesn't?
       placeholder: |-
         I want to make whirled peas, but Sentry doesn't blend.
     validations:
       required: true
+
   - type: textarea
     id: expected
     attributes:
@@ -22,7 +20,8 @@ body:
       placeholder: |-
         Add a blender to Sentry.
     validations:
-      required: true
+      required: false
+
   - type: markdown
     attributes:
       value: |-

.github/ISSUE_TEMPLATE/02-improvement.yml

@@ -1,19 +1,17 @@
 name: 💡 Improvement
-description: Propose an improvement for existing functionality of the SDK
+description: Propose an improvement for existing functionality of the SDK.
 labels: ["Elixir", "Improvement"]
 body:
-  - type: markdown
-    attributes:
-      value: Thanks for taking the time to file a request! Please fill out this form as completely as possible.
   - type: textarea
     id: problem
     attributes:
       label: Problem Statement
-      description: A clear and concise description of what you want and what your use case is.
+      description: What problem could Sentry solve that it doesn't?
       placeholder: |-
         I want to make whirled peas, but Sentry doesn't blend.
     validations:
       required: true
+
   - type: textarea
     id: expected
     attributes:
@@ -22,7 +20,8 @@ body:
       placeholder: |-
         Add a blender to Sentry.
     validations:
-      required: true
+      required: false
+
   - type: markdown
     attributes:
       value: |-

.github/ISSUE_TEMPLATE/03-bug.yml

@@ -1,51 +1,45 @@
 name: 🐞 Bug Report
-description: Tell us about something that's not working the way we (probably) intend.
+description: Report an unexpected problem or behavior of this SDK.
 labels: ["Elixir", "Bug"]
 body:
-  - type: dropdown
-    id: type
+  - type: textarea
     attributes:
-      label: How do you use Sentry?
-      options:
-        - Sentry SaaS (sentry.io)
-        - Self-hosted / on-premises
+      label: Issue Description
     validations:
       required: true
-  - type: input
-    id: version
+  - type: textarea
     attributes:
-      label: SDK version
-      description: Which SDK version do you use?
-      placeholder: e.g. 4.9.2
+      label: Reproduction Steps
     validations:
       required: true
   - type: textarea
-    id: repro
     attributes:
-      label: Steps to reproduce
-      description: How can we see what you're seeing? Specific is terrific.
-      placeholder: |-
-        1. What
-        2. you
-        3. did.
+      label: Expected Behavior
     validations:
       required: true
   - type: textarea
-    id: expected
     attributes:
-      label: Expected result
+      label: Actual Behavior
     validations:
       required: true
-  - type: textarea
-    id: actual
+  - type: input
+    attributes:
+      label: Elixir Version
+    validations:
+      required: true
+  - type: input
     attributes:
-      label: Actual result
-      description: Logs? Screenshots? Yes, please.
+      label: SDK Version
     validations:
       required: true
-  - type: markdown
+  - type: input
+    attributes:
+      label: Integration and Its Version
+      description: e.g. Rails/Sidekiq/Rake/DelayedJob...etc.
+    validations:
+      required: false
+  - type: textarea
     attributes:
-      value: |-
-        ## Thanks 🙏
+      label: Sentry Config
     validations:
       required: false

.github/ISSUE_TEMPLATE/config.yml

@@ -1,5 +1,13 @@
 blank_issues_enabled: false
 contact_links:
-  - name: Support Request
-    url: https://sentry.io/support
-    about: Use our dedicated support channel for paid accounts.
+  - name: 📚 SDK Documentation
+    url: https://docs.sentry.io/platforms/ruby/
+    about: Check the SDK's documentation
+    
+  - name: 📚 SDK API Documentation
+    url: https://www.rubydoc.info/gems/sentry-ruby-core/Sentry
+    about: Check the SDK's API documentation
+
+  - name: 💬 Community Discord
+    url: https://discord.gg/PXa5Apfe7K
+    about: Ping us on Discord if you have questions

.github/ISSUE_TEMPLATE/maintainer-blank.yml

@@ -0,0 +1,11 @@
+name: Blank Issue
+description: Blank Issue. Reserved for maintainers.
+labels: ["Elixir"]
+body:
+  - type: textarea
+    id: description
+    attributes:
+      label: Description
+      description: Please describe the issue.
+    validations:
+      required: true