diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
deleted file mode 100644
index cce3710d..00000000
--- a/.github/ISSUE_TEMPLATE.md
+++ /dev/null
@@ -1,17 +0,0 @@
----
-name: Custom issue template
-about: " There's a better way to get help!"
-title: ''
-labels: ''
-assignees: ''
-
----
-
-#
-# Wait ✋
-#
-# There's a better way to get help!
-#
-# Send your questions or issues to sdksupport@yoti.com
-#
-#
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
new file mode 100644
index 00000000..9486bc24
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -0,0 +1,5 @@
+blank_issues_enabled: false
+contact_links:
+  - name: Yoti Support
+    url: https://support.yoti.com/yotisupport/s/contactsupport
+    about: Please send your questions or issues here.
diff --git a/requirements.in b/requirements.in
index fc673ed6..10e86280 100644
--- a/requirements.in
+++ b/requirements.in
@@ -4,7 +4,7 @@ cffi==1.15.0
 future==0.18.2
 itsdangerous==2.0.1
 pbr==1.10.0
-protobuf==3.19.4
+protobuf==4.21.12
 pyopenssl==19.1.0
 PyYAML==5.2 # PyYAML 5.3 does not support Python 3.4
 pytz==2021.3
diff --git a/requirements.txt b/requirements.txt
index 090690a4..0f47de4b 100644
--- a/requirements.txt
+++ b/requirements.txt
@@ -30,7 +30,7 @@ itsdangerous==2.0.1
     # via -r requirements.in
 pbr==1.10.0
     # via -r requirements.in
-protobuf==3.19.4
+protobuf==4.21.12
     # via -r requirements.in
 pycparser==2.18
     # via cffi
diff --git a/setup.py b/setup.py
index 5a3982cd..5b68e6d0 100644
--- a/setup.py
+++ b/setup.py
@@ -20,7 +20,7 @@
     install_requires=[
         "deprecated==1.2.13",
         "cryptography>=2.2.1",
-        "protobuf==3.13.0",
+        "protobuf==3.20.1",
         "requests>=2.11.1",
         "future>=0.18.2",
         "asn1==2.2.0",