Create stale-support-escalation.yml

Author: jianghao0718

.github/workflows/stale-support-escalation.yml

@@ -0,0 +1,24 @@
+
+name: 'Close stale support escalation issues'
+on:
+  push:
+    branches: 
+      - master
+  schedule:
+    - cron: '30 1 * * *' # Run each day at 1:30 UTC
+
+jobs:
+  stale:
+    if: github.repository == 'github/ghes' || github.repository == 'github/enterprise2' || github.repository == 'github/backup-utils-private'
+    runs-on: ubuntu-latest
+    steps:
+      - uses: actions/stale@v4
+        with:
+          repo-token: ${{ secrets.GITHUB_TOKEN }}
+          stale-issue-message: 'This support escalation issue is stale because it has been open 30 days with no activity. To make it never stale, add a label never-stale.'
+          close-issue-message: 'This support escalation issue is closed because it has been open 60 days with no activity. To make it never stale, add a label never-stale.'
+          days-before-stale: 30
+          days-before-close: 60
+          only-labels: 'support-escalation'
+          stale-issue-label: 'stale'
+          exempt-issue-labels: 'never-stale,P1,P2,P3'