Skip to content

Commit 0b509b3

Browse files
felicitymayCopilotam-stead
authored
[EDI] Audit and implement: /billing/how-tos/manage-for-client/* (#57052)
Co-authored-by: Copilot <[email protected]> Co-authored-by: Anne-Marie <[email protected]>
1 parent 0ebf408 commit 0b509b3

File tree

11 files changed

+76
-119
lines changed

11 files changed

+76
-119
lines changed

content/billing/how-tos/manage-for-client/create-as-csp-partner.md

Lines changed: 10 additions & 9 deletions
Original file line numberDiff line numberDiff line change
@@ -10,22 +10,23 @@ topics:
1010
- Enterprise
1111
- Upgrades
1212
shortTitle: Create as CSP partner
13+
product: 'Microsoft Cloud Solution Provider (CSP) partners setting up {% data variables.product.prodname_enterprise %}. <br>{% data variables.product.github %} partners should see [AUTOTITLE](/billing/how-tos/manage-for-client/create-client-enterprise).'
1314
redirect_from:
1415
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/creating-an-enterprise-account-as-a-microsoft-csp-partner
1516
contentType: how-tos
1617
---
1718

18-
As a Microsoft Cloud Solution Provider (CSP) partner, you can create an enterprise account on {% data variables.product.prodname_dotcom %} on behalf of your customer. You can also invite your customer to become an enterprise owner.
19-
20-
## Requirements
19+
## Prerequisites
2120

2221
Before you start, make sure you know:
23-
* The {% data variables.product.prodname_dotcom %} username of the client who will become the owner of the enterprise account you create
24-
* The {% data variables.product.prodname_dotcom %} username for the CSP partner that must be assigned to the customer’s enterprise account to manage metered billing and access support
25-
* The name your client would like to use for the enterprise account
26-
* The email address where you would like receipts to be sent
22+
* {% data variables.product.github %} username of the client who will become the owner of the enterprise you create
23+
* {% data variables.product.github %} username for the CSP partner that must be assigned to the customer’s enterprise account to manage metered billing and access support
24+
* Enterprise name your client would like to use
25+
* Email address for receipts
26+
* Number of seats your client needs in the enterprise
27+
* Enterprise account type required by your client, see [AUTOTITLE](/admin/managing-iam/understanding-iam-for-enterprises/choosing-an-enterprise-type-for-github-enterprise-cloud)
2728

28-
## Step 1: Create the enterprise account
29+
## Step 1: Create the enterprise account in the Azure portal
2930

3031
As a Microsoft CSP partner, you can get started with {% data variables.product.prodname_enterprise %} from the Microsoft Azure portal.
3132

@@ -46,7 +47,7 @@ At any time during the trial, you can purchase {% data variables.product.prodnam
4647
1. To sign in to your Microsoft account, follow the prompts.
4748
1. Review the "Permissions requested" prompt. If you agree with the terms, click **Accept**.
4849

49-
If you don't see a "Permissions requested" prompt, and instead see a message indicating that you need admin approval, see [AUTOTITLE](/billing/managing-the-plan-for-your-github-account/connecting-an-azure-subscription#message-need-admin-approval).
50+
If you don't see a "Permissions requested" prompt, and instead see a message indicating that you need admin approval, see [AUTOTITLE](/billing/how-tos/troubleshooting/azure-sub-connection).
5051

5152
1. Under "Select a subscription", select the Azure Subscription ID that you want to connect to your organization. {% data reusables.enterprise-accounts.tenant-app-permissions %}
5253
{% data reusables.enterprise-accounts.connect-azure %}

content/billing/how-tos/manage-for-client/create-client-enterprise.md

Lines changed: 15 additions & 9 deletions
Original file line numberDiff line numberDiff line change
@@ -10,21 +10,21 @@ topics:
1010
- Enterprise
1111
- Upgrades
1212
shortTitle: Create client enterprise
13+
product: '{% data variables.product.github %} partners setting up {% data variables.product.prodname_enterprise %}. <br> Microsoft Cloud Solution Provider (CSP) partners should see [AUTOTITLE](/billing/how-tos/manage-for-client/create-as-csp-partner).'
1314
redirect_from:
1415
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/about-enterprise-accounts-for-procurement-companies
1516
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/creating-and-paying-for-an-enterprise-account-on-behalf-of-a-client
1617
contentType: how-tos
1718
---
1819

19-
>[!NOTE] If you are a Microsoft Cloud Solution Provider (CSP) partner and want to create an enterprise account for your customer, see [AUTOTITLE](/billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/creating-an-enterprise-account-as-a-microsoft-csp-partner).
20-
21-
## Requirements
20+
## Prerequisites
2221

2322
Before you start, make sure you know:
24-
* The {% data variables.product.prodname_dotcom %} username of the client who will become the owner of the enterprise account you create
25-
* The name your client would like to use for the enterprise account
26-
* The email address where you would like receipts to be sent
27-
* The number of paid seats your client would like you to purchase for the enterprise account (see [AUTOTITLE](/billing/managing-the-plan-for-your-github-account/about-per-user-pricing))
23+
* {% data variables.product.github %} username of the client who will become the owner of the enterprise you create
24+
* Enterprise name your client would like to use
25+
* Email address for receipts
26+
* Number of seats your client needs in the enterprise
27+
* Enterprise account type required by your client, see [AUTOTITLE](/admin/managing-iam/understanding-iam-for-enterprises/choosing-an-enterprise-type-for-github-enterprise-cloud)
2828

2929
## Step 1: Create your personal account on {% data variables.product.prodname_dotcom %}
3030

@@ -37,7 +37,12 @@ If you already have a personal account on {% data variables.product.prodname_dot
3737
## Step 2: Create the enterprise account
3838

3939
{% data reusables.enterprise.create-enterprise-account %}
40+
1. Depending on your client's requirements:
41+
* Enterprise with personal accounts on {% data variables.product.prodname_dotcom_the_website %}: click **Get started with personal accounts**
42+
* Enterprise with managed users, and optional data residence: click **Get started with managed users**
4043
1. Complete the form with your client's information.
44+
45+
If you chose Enterprise managed users, define your data hosting requirements [AUTOTITLE](/admin/data-residency/about-github-enterprise-cloud-with-data-residency).
4146
1. Click **Create your enterprise**.
4247

4348
## Step 3: Upgrade the enterprise to a yearly paid subscription
@@ -64,5 +69,6 @@ Invite your client to become an enterprise owner. For more information, see [AUT
6469

6570
## Next steps
6671

67-
{% ifversion fpt %}1. If you would like your credit card to be removed from the enterprise account so that it's not charged again, contact {% data variables.contact.contact_support %}.
68-
1. {% endif %}When it's time to renew your client's paid subscription, see [AUTOTITLE](/billing/setting-up-paid-accounts-for-procurement-companies/setting-up-enterprise-accounts-for-procurement-companies/renewing-your-clients-enterprise-account).
72+
1. Contact your client and ask them to add you to the enterprise as a billing manager. You'll need to be a billing manager for the enterprise so that you can renew or make changes to your client's subscription in the future. See [AUTOTITLE](/admin/managing-accounts-and-repositories/managing-users-in-your-enterprise/inviting-people-to-manage-your-enterprise).
73+
1. Your client's paid subscription will automatically renew unless you remove your company's payment method from the enterprise, see [AUTOTITLE](/billing/how-tos/set-up-payment/manage-payment-info).
74+
1. If you want to remove your company's credit card from the enterprise so that it's not automatically charged for renewals and any other costs, contact {% data variables.contact.contact_support %}.

content/billing/how-tos/manage-for-client/create-client-org.md

Lines changed: 22 additions & 26 deletions
Original file line numberDiff line numberDiff line change
@@ -16,6 +16,7 @@ redirect_from:
1616
versions:
1717
fpt: '*'
1818
ghec: '*'
19+
product: '{% data variables.product.github %} partners setting up {% data variables.product.prodname_team %}'
1920
topics:
2021
- Billing
2122
- User account
@@ -25,14 +26,15 @@ shortTitle: Create client org
2526
contentType: how-tos
2627
---
2728

28-
## Requirements
29+
If you want to create an enterprise account for a client, see [AUTOTITLE](/billing/how-tos/manage-for-client/create-client-enterprise) or [AUTOTITLE](/billing/how-tos/manage-for-client/create-as-csp-partner).
30+
31+
## Prerequisites
2932

3033
Before you start, make sure you know:
31-
* The {% data variables.product.prodname_dotcom %} username of the client who will become the owner of the organization you create
32-
* The name your client would like to use for the organization
33-
* The email address where you would like receipts to be sent
34-
* The [product](/get-started/learning-about-github/githubs-plans) your client would like to purchase
35-
* The number of [paid seats](/billing/managing-the-plan-for-your-github-account/about-per-user-pricing) your client would like you to purchase for the organization
34+
* {% data variables.product.github %} username of the client who will become the owner of the organization you create
35+
* Organization name your client would like to use
36+
* Email address for receipts
37+
* Number of seats your client needs in the organization
3638

3739
## Step 1: Create your personal {% data variables.product.prodname_dotcom %} account
3840

@@ -53,37 +55,31 @@ If you already have a personal account on {% data variables.product.prodname_dot
5355
{% data reusables.dotcom_billing.owned_by_business %}
5456
1. Click **Next**.
5557

56-
## Step 3: Upgrade the organization to a yearly paid subscription
58+
## Step 3: Upgrade the organization to a paid plan with yearly payment
5759

5860
{% data reusables.profile.access_org %}
5961
{% data reusables.profile.org_settings %}
60-
{% data reusables.organizations.billing_plans %}
62+
{% data reusables.organizations.billing_plans_or_licensing %}
6163
{% data reusables.dotcom_billing.upgrade_org %}
62-
{% data reusables.dotcom_billing.choose_org_plan %} (You can add more seats to the organization in the next step.)
63-
1. Under "Upgrade summary", select **Pay yearly** to pay for the organization yearly.
64+
1. Under "How often do you want to be billed?", select **Pay yearly** to pay for the organization yearly.
65+
1. Under "How many seats do you want to include?", define the number of seats you require.
6466
{% data reusables.dotcom_billing.enter-payment-info %}
65-
{% data reusables.dotcom_billing.finish_upgrade %}
66-
67-
## Step 4: Upgrade the number of paid seats in the organization
68-
69-
{% data reusables.profile.access_org %}
70-
{% data reusables.profile.org_settings %}
71-
{% data reusables.organizations.billing_plans %}
72-
{% data reusables.dotcom_billing.add-seats %}
73-
{% data reusables.dotcom_billing.number-of-seats %}
74-
{% data reusables.dotcom_billing.confirm-add-seats %}
67+
1. Review the information, then click **Save** to confirm the changes.
7568

76-
## Step 5: Invite your client to join the organization
69+
## Step 4: Invite your client to join the organization
7770

7871
{% data reusables.profile.access_org %}
7972
{% data reusables.user-settings.access_org %}
8073
{% data reusables.organizations.people %}
8174
{% data reusables.organizations.invite_member_from_people_tab %}
8275
1. In the search field, type your client's {% data variables.product.prodname_dotcom %} username and press **Enter**.
8376
1. Select **Owner**, then click **Send invitation**.
84-
1. Your client will receive an email inviting them to the organization. They will need to accept the invitation before you can move on to the next step.
77+
1. Your client will receive an email inviting them to the organization.
78+
79+
>[!NOTE]
80+
> You cannot move on to the next step until your client accepts the invitation to become an organization owner.
8581
86-
## Step 6: Transfer organization ownership to your client
82+
## Step 5: Transfer organization ownership to your client
8783

8884
{% data reusables.profile.access_org %}
8985
{% data reusables.user-settings.access_org %}
@@ -97,6 +93,6 @@ If you already have a personal account on {% data variables.product.prodname_dot
9793

9894
## Next steps
9995

100-
1. Contact your client and ask them to [add you to the organization as a billing manager](/organizations/managing-peoples-access-to-your-organization-with-roles/adding-a-billing-manager-to-your-organization). You'll need to be a billing manager for the organization so that you can renew or make changes to your client's subscription in the future.
101-
1. If you would like your organization's credit card to be removed from the organization so that it's not charged again, contact {% data variables.contact.contact_support %}.
102-
1. When it's time to renew your client's paid subscription, see [AUTOTITLE](/articles/renewing-your-client-s-paid-organization).
96+
1. Contact your client and ask them to add you to the organization as a billing manager. You'll need to be a billing manager for the organization so that you can renew or make changes to your client's subscription in the future. See [AUTOTITLE](/organizations/managing-peoples-access-to-your-organization-with-roles/adding-a-billing-manager-to-your-organization).
97+
1. Your client's paid subscription will automatically renew unless you remove your company's payment method from the organization. See [AUTOTITLE](/billing/how-tos/manage-for-client/manage-client-org).
98+
1. If you want to remove your company's credit card from the organization so that it's not automatically charged for renewals and any other costs, contact {% data variables.contact.contact_support %}.

content/billing/how-tos/manage-for-client/index.md

Lines changed: 0 additions & 4 deletions
Original file line numberDiff line numberDiff line change
@@ -14,16 +14,12 @@ redirect_from:
1414
versions:
1515
fpt: '*'
1616
ghec: '*'
17-
ghes: '*'
1817
topics:
1918
- Billing
2019
children:
2120
- create-client-org
2221
- create-client-enterprise
2322
- create-as-csp-partner
24-
- renew-client-enterprise
25-
- renew-client-organization
2623
- manage-client-org
2724
contentType: how-tos
2825
---
29-

content/billing/how-tos/manage-for-client/manage-client-org.md

Lines changed: 25 additions & 9 deletions
Original file line numberDiff line numberDiff line change
@@ -1,31 +1,47 @@
11
---
2-
title: Upgrading or downgrading your client's paid organization
3-
intro: Billing managers can upgrade or downgrade a client's paid organization at any time.
2+
title: Managing your client's paid organization
3+
intro: Billing managers can upgrade or downgrade a client's paid organization at any time, and set their plan to renew.
44
redirect_from:
5+
## Renewing article's redirects
6+
- /github/setting-up-and-managing-billing-and-payments-on-github/renewing-your-clients-paid-organization
7+
- /articles/renewing-your-client-s-paid-organization
8+
- /articles/renewing-your-clients-paid-organization
9+
- /github/setting-up-and-managing-billing-and-payments-on-github/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
10+
- /billing/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
11+
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-paid-organizations-for-procurement-companies/renewing-your-clients-paid-organization
12+
- /billing/how-tos/manage-for-client/renew-client-organization
13+
## Original article's redirects
514
- /github/setting-up-and-managing-billing-and-payments-on-github/upgrading-or-downgrading-your-clients-paid-organization
615
- /articles/upgrading-or-downgrading-your-client-s-paid-organization
716
- /articles/upgrading-or-downgrading-your-clients-paid-organization
817
- /github/setting-up-and-managing-billing-and-payments-on-github/setting-up-paid-organizations-for-procurement-companies/upgrading-or-downgrading-your-clients-paid-organization
918
- /billing/setting-up-paid-organizations-for-procurement-companies/upgrading-or-downgrading-your-clients-paid-organization
1019
- /billing/setting-up-paid-accounts-for-procurement-companies/setting-up-paid-organizations-for-procurement-companies/upgrading-or-downgrading-your-clients-paid-organization
11-
1220
versions:
1321
fpt: '*'
1422
ghec: '*'
23+
permissions: 'Billing manager or organization owner'
1524
topics:
1625
- Billing
1726
- Organizations
1827
- Upgrades
1928
shortTitle: Manage client org
2029
contentType: how-tos
2130
---
22-
{% data reusables.organizations.reseller-ask-to-become-billing-manager %}
2331

24-
> [!TIP]
25-
> * Before you upgrade your client's organization, you can [view or update the payment method on file for the organization](/billing/managing-your-billing/managing-your-payment-and-billing-information).
26-
> * These instructions are for upgrading and downgrading organizations on the _per-seat subscription_. If your client pays for {% data variables.product.github %} using a _legacy per-repository_ plan, you can upgrade or [downgrade](/billing/managing-the-plan-for-your-github-account/downgrading-your-accounts-plan) their legacy plan, or [switch their organization to per-seat pricing](/billing/managing-the-plan-for-your-github-account/upgrading-your-accounts-plan).
32+
If you're not already billing manager for the organization, an organization owner at your client will need to add you to the organization as a billing manager. See [AUTOTITLE](/organizations/managing-peoples-access-to-your-organization-with-roles/adding-a-billing-manager-to-your-organization).
33+
34+
## Renewing a client's paid plan
35+
36+
If your client's organization already has a valid payment method, the plan will automatically renew at the start of each billing cycle. Otherwise, you or the client will need to add a payment method.
37+
38+
{% data reusables.organizations.billing-settings %}
39+
{% data reusables.dotcom_billing.update_payment_method_organization_account %}
40+
1. Under "Payment method", click **New Card**.
41+
![Screenshot of the "Payment method" section. Below some card details, a link, labeled "New Card", is highlighted with an orange outline.](/assets/images/help/billing/billing-new-card-button.png)
42+
{% data reusables.dotcom_billing.enter-payment-info %}
2743

28-
## Upgrading an organization's number of paid seats
44+
## Upgrading the number of paid seats
2945

3046
{% data reusables.organizations.billing-settings %}
3147
{% data reusables.dotcom_billing.add-seats %}
@@ -34,7 +50,7 @@ contentType: how-tos
3450

3551
After you add seats, the payment method on file for the organization will be charged a pro-rated amount based on the number of seats you're adding and the amount of time left in your billing cycle.
3652

37-
## Downgrading an organization's number of paid seats to free
53+
## Downgrading an organization's plan to free
3854

3955
{% data reusables.organizations.billing-settings %}
4056
{% data reusables.dotcom_billing.downgrade-org-to-free %}

content/billing/how-tos/manage-for-client/renew-client-enterprise.md

Lines changed: 0 additions & 27 deletions
This file was deleted.

0 commit comments

Comments
 (0)