Update scope of support regarding technical preview features (#55792)

Co-authored-by: Jules <[email protected]>
Co-authored-by: Copilot <[email protected]>

Author: 3 people

data/reusables/support/scope-of-support.md

@@ -11,7 +11,9 @@ If your support request is outside of the scope of what our team can help you wi
 * Cloud provider configurations, such as virtual network setup, custom firewall, or proxy rules
 * Container orchestration, such as Kubernetes setup, or networking
 * Detailed assistance with workflows and data management
-* Preview features. {% data variables.release-phases.public_preview_caps %}, {% data variables.release-phases.private_preview %}, and technical preview features are out of {% data variables.contact.github_support %}'s scope. {% ifversion ghec or ghes %}For support with {% data variables.release-phases.public_preview %} features, you can contact your account manager on {% data variables.contact.contact_enterprise_sales %}. For support with {% data variables.release-phases.private_preview %} features, contact the group provided during the {% data variables.release-phases.private_preview %}'s onboarding session, or your account manager on {% data variables.contact.contact_enterprise_sales %}.{% endif %}
+* Preview features. {% data variables.release-phases.public_preview_caps %}, {% data variables.release-phases.private_preview %}, and {% data variables.release-phases.technical_preview %} features are out of {% data variables.contact.github_support %}'s scope.
+
+{% ifversion ghec or ghes %}For support with {% data variables.release-phases.public_preview %} features, you can contact your account manager on {% data variables.contact.contact_enterprise_sales %}. For support with {% data variables.release-phases.private_preview %} and {% data variables.release-phases.technical_preview %} features, contact the group provided during the {% data variables.release-phases.private_preview %}'s onboarding session, or your account manager on {% data variables.contact.contact_enterprise_sales %}.{% endif %}
 
 For detailed assistance with workflows and data management, consult [GitHub Expert Services](https://github.com/services/), which offer specialized support to help you optimize your use of the platform.
 

data/variables/release-phases.yml

@@ -13,6 +13,12 @@ private_preview: >-
 private_preview_caps: >-
   {% ifversion ghes < 3.16 %}Private beta{% else %}Private preview{% endif %}
 
+technical_preview: >-
+  technical preview
+
+technical_preview_caps: >-
+  Technical preview
+
 closing_down: >-
   {% ifversion ghes < 3.16 %}deprecated{% else %}closing down{% endif %}