Add crisis prevention information into GHES support docs (#40184)

Author: jc-clark

content/support/learning-about-github-support/about-github-premium-support.md

@@ -50,9 +50,12 @@ There are two {% data variables.contact.premium_support %} plans: Premium and Pr
 | Training | Access to premium content  | <ul><li>Access to premium content</li><li>1 virtual training class per year</li></ul> |
 | Members with support entitlements | 20 | 20 |
 | Resources | Priority ticket handling | <ul><li>Priority ticket handling</li><li>Named Customer Reliability Engineer</li></ul>   |
-Escalation management | For High and Urgent priority tickets | For High and Urgent priority tickets
-Incident management | None | For Urgent priority tickets, as needed
-| Health Checks | {% ifversion not ghes %}None{% else %}Unlimited automated Health Check reports (see "[Generating a Health Check for your enterprise](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise)"){% endif %} | <ul>{% ifversion ghes %}<li>Unlimited automated Health Check reports (see "[Generating a Health Check for your enterprise](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise)")</li>{% endif %}<li>Quarterly enhanced Health Checks, with findings, interpretations, and recommendations from a Customer Reliability Engineer (by request)</li></ul>    |
+Escalation management | For high and urgent priority tickets | For High and Urgent priority tickets
+Incident management | None | For urgent priority tickets, as needed
+| Health checks | {% ifversion not ghes %}None{% else %}Unlimited automated health check reports (see "[Generating a health check for your enterprise](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise)"){% endif %} | <ul>{% ifversion ghes %}<li>Unlimited automated health check reports. For more information, see "[AUTOTITLE](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise)")</li>{% endif %}<li>Quarterly enhanced health checks, with findings, interpretations, and recommendations from your CRE (by request)</li></ul>    |
+{%- ifversion ghes %}
+| Crisis prevention | None | Yearly participation in guided incident simulations to help you be prepared |
+{%- endif %}
 | Technical advisory hours| None | 12 hours per quarter |
 | Application upgrade assistance | None | By request |
 | Cloud planning | None | By request |

data/reusables/support/premium-support-features.md

@@ -6,6 +6,9 @@ In addition to all of the benefits of {% data variables.contact.enterprise_suppo
   - Support Engineers, for Premium customers, and Customer Reliability Engineers (CREs), for Premium Plus customers, have direct access to escalation engineering resources, if needed to expedite case resolution
   - Available incident coordinator to manage technical resources within {% data variables.product.company_short %} until underlying issue is mitigated or fully resolved
 - Access to premium content
-- Health Checks
-- Application upgrade assistance: Before you upgrade {% data variables.product.prodname_ghe_server %}, we review your upgrade plans, playbooks, and other documentation and answer questions specific to your environment ({% data variables.product.premium_plus_support_plan %} only)
+- Health checks
+{%- ifversion ghes %}
+- Crisis prevention: Guided incident simulations that help you prepare for—and experience—an incident without risk. ({% data variables.product.premium_plus_support_plan %} only)
+{%- endif %}
+- Application upgrade assistance: Before your upgrade, we review your upgrade plans, playbooks, and other documentation and answer questions specific to your environment ({% data variables.product.premium_plus_support_plan %} only)
 - Technical advisory hours ({% data variables.product.premium_plus_support_plan %} only)