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2. Enter the email address associated with your account on {% ifversion ghae %}{% data variables.product.product_name %}{% else %}{% data variables.product.product_location %}{% endif %}, then click **Send password reset email.** The email will be sent to the backup email address if you have one configured.
3. We'll email you a link that will allow you to reset your password. You must click on this link within 3 hours of receiving the email. If you didn't receive an email from us, make sure to check your spam folder.
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4. If you have enabled two-factor authentication, you will be prompted for your 2FA credentials:
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* If you have GitHub Mobile, you will be sent a push notification to verify your identity. Open the push notification or the GitHub Mobile app and enter the two-digit code shown to you on the password reset page in your browser.
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- To skip using GitHub Mobile to verify, click **Enter two-factor authentication or recovery code**.
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* Type your authentication code or one of your recovery codes and click **Verify**.
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* Type your authentication code or one of your recovery codes and click **Verify**.
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- If you have set up [{% data variables.product.prodname_mobile %}](https://github.com/mobile), click **Authenticate with GitHub Mobile** instead.
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* If you have added a security key to your account, click **Use security key** instead of typing an authentication code.
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- If you have {% data variables.product.prodname_mobile %}, you will be sent a push notification to verify your identity. Open the push notification or the {% data variables.product.prodname_mobile %} app and enter the two-digit code shown on the password reset page in your browser.
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- After approving this request, you can move to step 5.
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- To skip using {% data variables.product.prodname_mobile %} to verify, click **Enter two-factor authentication or recovery code**.
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- If you want to verify with your 2FA credentials, type your authentication code or one of your recovery codes and click **Verify**. If you have added a security key to your account, you can insert the key and click **Use security key** instead of typing an authentication code.
4. If you have enabled two-factor authentication, you will be prompted for your 2FA credentials. Type your authentication code or one of your recovery codes and click **Verify**. If you have added a security key to your account, you can insert the key and click **Use security key** instead of typing an authentication code.
5. Type a new password, confirm your new password, and click **Change password**. For help creating a strong password, see "[Creating a strong password](/articles/creating-a-strong-password)."
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{% ifversion fpt or ghec %}{% else %}
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