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Copy file name to clipboardExpand all lines: gitkraken-client/gitkraken-account.md
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Your GitKraken account is your key to unlock the most personal experience across GitKraken products. Your GitKraken account is made up of how you choose to login.
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Your GitKraken account is your key to unlock the most personal experience across GitKraken products.
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<divclass='callout callout--basic'>
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<p>Note that your GitKraken account is not compatible with <ahref="/git-integration-for-jira-cloud/git-integration-for-jira-home-gij-cloud/">Git integration for jira</a>.</p>
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<p>Note It is recommended to create and use a single GitKraken account for yourself, to not create a second account for yourself, and to not share an account with others. </p>
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<p>Note that your GitKraken account is not compatible with <ahref="/git-integration-for-jira-cloud/git-integration-for-jira-home-gij-cloud/">Git Integration for Jira</a>.</p>
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<p>It is recommended to create and use a single GitKraken account for yourself, to not create a second account for yourself, and to not share an account with others. </p>
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</div>
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***
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## Personalization
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You can personalize your account to determine how you appear to other users within any GitKraken organization your account may be associated with. You can personalize your account at app.gitkraken.com/account-info once you have logged in. Here you can change your avatar, name, username, email, and password.
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If you select “Change avatar,” you will be taken to Gravatar. This is where you can select your avatar which your GitKraken account pulls from Gravatar and is associated with the shared email between your GitKraken account and your Gravatar. Please note that it may take several hours for your avatar change to reflect in GitKraken.
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You can personalize your account to determine how you appear to other users within any GitKraken [organization](/gitkraken-client/gitkraken-organization/) your account may be associated with. You can personalize your account at [app.gitkraken.com](https://app.gitkraken.com/account-info) once you have logged in. Here you can change your avatar, name, username, email, and password.
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If you select “Change avatar,” you will be taken to [Gravatar](https://gravatar.com). This is where you can select your avatar which your GitKraken account pulls from Gravatar and is associated with the shared email between your GitKraken account and your Gravatar. Please note that it may take several hours for your avatar change to reflect in GitKraken.
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<imgsrc="/wp-content/uploads/gitkraken-account-personalization.png"class="img-responsive center img-bordered">
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## Delete
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You can delete your GitKraken account at any time by navigating to the ACCOUNT INFO section and selecting Delete My Account. Complete the confirmation instructions and select Delete your account to complete the process.
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You can delete your GitKraken account at any time by navigating to the "ACCOUNT INFO" section and selecting "<spanstyle='color: red;'>Delete my Account</span>." Complete the confirmation instructions and select "<spanstyle='color: red;'>Delete your Account</span>" to complete the process.
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One exception to this is if you are a non-admin of a GitKraken Organization. This is due to company organizations having administrative control over employee accounts. You need to ask an administrator of the GitKraken Organization to remove your account from it before deleting your GitKraken account.
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One exception to this is if you are a non-admin of a GitKraken organization. This is due to company organizations having administrative control over employee accounts. You need to ask an administrator of the GitKraken organization to remove your account from it before deleting your GitKraken account.
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GitKraken is compliant with GDPR. Once you delete your GitKraken account, it cannot be undone. By doing so you will lose the remainder of your subscription (if applicable), cloud workspaces, Insights, organizations, and more.
Copy file name to clipboardExpand all lines: gitkraken-client/gitkraken-organization.md
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A GitKraken Organization is a collection of [GitKraken accounts](/gitkraken-client/gitkraken-account/) which unlocks a shared [subscription](/gitkraken-client/gitkraken-subscriptions/), collaboration features between members, and administration of the members in the organization.
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A GitKraken organization is a collection of [GitKraken accounts](/gitkraken-client/gitkraken-account/) which unlocks a shared [subscription](/gitkraken-client/gitkraken-subscriptions/), collaboration features between members, and administration of the members in the organization.
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***
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## Create
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To create an organization, go to [app.gitkraken.com](https://app.gitkraken.com/), or select “Manage Account” in the drop down menu inside of GitKraken Client, and select “Create Organization” in the left side menu. If you are not part of any organization, you can select “New Trial Organization”. The creator of the organization is automatically the owner of it.
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To create an organization, go to [app.gitkraken.com](https://app.gitkraken.com/), or select “Manage Account” in the drop down menu inside of GitKraken Client, and select “Create Organization” in the left side menu. If you are not part of any organization, you can select “New Trial Organization." The creator of the organization is automatically the [owner](/gitkraken-client/gitkraken-organization/##roles) of it.
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<imgsrc="/wp-content/uploads/gitkraken-organization-create.png"class="img-responsive center img-bordered">
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You also have the option to purchase an organization for someone else that would be the owner and use the subscription. This will ask who the owner is by email and will send them email instructions with next steps. You will be set as the Billing Contact.
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You also have the option to purchase an organization for someone else that would be the [owner](/gitkraken-client/gitkraken-organization/##roles) and use the subscription. To do this, check "This purchase is for someone else" in the checkout page and it will ask who the owner is by email and sends them email instructions with next steps. You will be the owner of the organization until they accept, then you will be set as the [Billing Contact](/gitkraken-client/gitkraken-organization/##roles).
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<imgsrc="/wp-content/uploads/gitkraken-organization-create-2.png"class="img-responsive center img-bordered">
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***
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## Add Users
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To add someone to your organization, go to [app.gitkraken.com](https://app.gitkraken.com/), select your organization in the left sidebar, select users, and finally select Add Users. Here you can enter as many email addresses as you want and the [role](/gitkraken-client/gitkraken-organization/#roles) (in the drop down) you would like to assign them all.
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To add someone to your organization, go to [app.gitkraken.com](https://app.gitkraken.com/), select your organization in the left sidebar, select "Users," and finally select "Add Users." Here you can enter as many email addresses as you want and the [role](/gitkraken-client/gitkraken-organization/#roles) (in the drop down) you would like to assign them all.
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<imgsrc="/wp-content/uploads/gitkraken-organization-add-users.png"class="img-responsive center img-bordered">
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Only members that have a [role](/gitkraken-client/gitkraken-organization/#roles) with permission can add users to an organization. When you do add someone, it will consume a license of your subscription. If all available licenses are consumed when adding a user, a billing summary will show up during the process, select purchase to complete the transaction and add the users.
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Only members that have a [role](/gitkraken-client/gitkraken-organization/#roles) with permission can add users to an organization. When you do add someone, it will consume a license of your subscription. If all available licenses are consumed when adding a user, a billing summary will show up during the process, select "Purchase" to complete the transaction and add the users.
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<imgsrc="/wp-content/uploads/gitkraken-organization-add-users-2.png"class="img-responsive center img-bordered">
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Any Owner, Admin, or Billing Contact may remove users and then add users to reallocate licenses.
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Note: the Billing Contact role cannot remove or edit Owner or Admin users.
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The Billing Contact role cannot remove or edit Owner or Admin users.
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To reallocate a license, navigate to Users and then select Remove for the desired user. Then, you can add the new user.
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To reallocate a license, navigate to Users and then select "Remove" for the desired user. Then, you can add the new user.
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***
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### How to setup SSO
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We can keep the existing instructions for this starting with the [Setting up SSO](/gitkraken-client/single-sign-on/#setting-up-sso-on-a-gitkraken-organization) section.
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See how to setup SSO by visiting the [Setting up SSO](/gitkraken-client/single-sign-on/#setting-up-sso-on-a-gitkraken-organization/###setting-up-ssp-on-a-gitKraken-organization) section.
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***
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## Settings
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Visiting the Settings section of your organization will give you a snapshot of your subscription and allow you to edit a few key aspects of your organization like changing the name and [transferring ownership](/gitkraken-client/gitkraken-organization/#transfer-ownership) of the organization.
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you can hide organizations that you do not wish to see from the sidebar view by checking the “Hide organization in the sidebar” box. You can also rename an organization by typing the desired name into **Organization Name** and then selecting save.
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you can hide organizations that you do not wish to see from the sidebar view by checking the “Hide organization in the sidebar” box. You can also rename an organization by typing the desired name into **Organization Name** and then selecting "Save."
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<imgsrc="/wp-content/uploads/gitkraken-organization-settings.png"class="img-responsive center img-bordered">
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***
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## Transfer Ownership
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If you’re the owner of an organization and would like to make someone else the owner you can do that. First you need to make sure to first add that account to the organization. Once the account is added to your organization, go to your organization, select Settings and then “Transfer ownership.” You will select the user within the organization to become the owner (and type their email to confirm). Once you select the red “Transfer Ownership,” the transfer is final and cannot be undone unless the new owner transfers ownership back to the original owner.
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If you’re the [owner](/gitkraken-client/gitkraken-organization/##roles) of an organization and would like to make someone else the owner you can do that. First you need to make sure to first add that account to the organization. Once the account is added to your organization, go to your organization, select "Settings" and then “Transfer ownership.” You will select the user within the organization to become the owner (and type their email to confirm). Once you select “Transfer Ownership,” the transfer is final and cannot be undone unless the new owner transfers ownership back to the original owner.
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<imgsrc="/wp-content/uploads/gitkraken-organization-transfer-organization.gif"class="img-responsive center img-bordered">
Copy file name to clipboardExpand all lines: gitkraken-client/gitkraken-resellers.md
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<divclass='callout callout--basic'>
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<p>Note: If you make GitKraken purchases for multiple customers and already have a GitKraken account, choose to Sign into an existing account and continue onto Step 2.</p>
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<p>If you make GitKraken purchases for multiple customers and already have a GitKraken account, choose to sign into an existing account and continue onto Step 2.</p>
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</div>
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<imgsrc="/wp-content/uploads/gitkraken-reseller-guide-create-an-account-or-sign-in.png"class="img-responsive center img-bordered">
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<divclass='callout callout--basic'>
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<p>Note: GitKraken Subscriptions only accept card, PayPal, and ACH bank payments. However, invoicing is supported for large purchases of GitKraken Enterprise. Contact our Customer Success team to learn more.</p>
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<p>GitKraken Subscriptions only accept card, PayPal, and ACH bank payments. However, invoicing is supported for large purchases of GitKraken Enterprise. Contact our Customer Success team to learn more.</p>
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</div>
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Follow this reseller guide for purchasing additional licenses on an existing account.
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1. Log into app.gitkraken.com
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2. Select on the customer’s Organization listed in the left sidebar
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3. Navigate to the Subscriptions tab
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4. Under Subscription Details, increase total quantiy of Users to reflect the total user count including the additional licenses you are purchasing for the customer
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5. The Billing Summary will populate the cost of add additional users to the customer account. Please utilize this to provide the customer an official quote for adding users.
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6. Update your billing details if needed and select “Complete Purchase.” The customer will have immediate access to the additional licenses.
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1. Log into [app.gitkraken.com](https://app.gitkraken.com/)
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2. Select the customer’s organization listed in the left sidebar
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3. Navigate to the "Subscriptions" tab
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4. Under Subscription Details, increase total quantiy of users to reflect the total user count including the additional licenses you are purchasing for the customer
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5. The Billing Summary will populate the cost of add additional users to the customer account. Please utilize this to provide the customer an official quote for adding users
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6. Update your billing details if needed and select “Complete Purchase.” The customer will have immediate access to the additional licenses
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<imgsrc="/wp-content/uploads/existing-purchases.gif"class="img-responsive center img-bordered">
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<divclass='callout callout--basic'>
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<p>Note: The cost to add users to an existing account is prorated against the billing cycle of the initial purchase of the account.</p>
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<p>Note: If you are a reseller and the customer’s organization is not listed on your GitKraken account, contact our [Customer Success team](https://www.gitkraken.com/sales-inquiries) for assistance.</p>
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<p>The cost to add users to an existing account is prorated against the billing cycle of the initial purchase of the account.</p>
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<p>If you are a reseller and the customer’s organization is not listed on your GitKraken account, contact our [Customer Success team](https://www.gitkraken.com/sales-inquiries) for assistance.</p>
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Here’s how to obtain a quote for an upgrade (either adding licenses or changing plans).
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1. Log into [app.gitkraken.com](https://app.gitkraken.com/)
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2. Select the customer’s organization listed in the left sidebar
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3. Navigate to the "Subscriptions" tab
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4. Make the upgrade you would like (either adding licenses or changing plans) but don’t select purchase yet
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5. The Billing Summary will populate the cost of the upgrade on the customer’s subscription. Please use this to provide the customer an official quote for the upgrade.
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5. The Billing Summary will populate the cost of the upgrade on the customer’s subscription. Please use this to provide the customer an official quote for the upgrade
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<imgsrc="/wp-content/uploads/gitkraken-reseller-guide-upgrade-quote.png"class="img-responsive center img-bordered">
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### Renewal Quote
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1. Log into [app.gitkraken.com](https://app.gitkraken.com/)
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4. The Billing Summary will indicate the Annual Total. Please use this to provide the customer an official quote for the yearly renewal. The date of the renewal is listed as “Next charge”
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<imgsrc="/wp-content/uploads/gitkraken-reseller-guide-renewal-quote.png"class="img-responsive center img-bordered">
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