Ticket: actor's notification bell toggle icon does not update visually after change.

[b-o-r-i-s975]

Code of Conduct

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• I reproduce the issue with all plugins disabled

Is there an existing issue for this?

• I have searched the existing issues

Version

11.0.6

Bug description

Hello GLPI team!

Bug description

When toggling the notification bell OFF for a ticket actor (requester/observer/assigned) in the notification modal, the icon does not change visually. It only updates after saving the ticket and reloading the page.

Root Cause

saveNotificationSettings() in templates/components/itilobject/actors/main.html.twig still uses FontAwesome classes (fas/far) to toggle the icon, but GLPI 11 renders the bell with Tabler Icons (ti-bell-filled/ti-bell). The removeClass('fas far').addClass(fa_class) call has no effect, those classes I didn't find on the element.

This was introduced during the FontAwesome → Tabler Icons migration (GLPI 10 → 11).

"my" Fix, please verify

In templates/components/itilobject/actors/main.html.twig:

1. Delete the fa_class variable (~lines 296-299):

var fa_class = "far";
if (use_notif) {
   fa_class = "fas";
}

not needed for my Fix approach

2. Replace the icon toggle (~lines 310-312):

from code:

actor_entry.find('.notify-icon')
   .removeClass('fas far')
   .addClass(fa_class);

into:

actor_entry.find('.notify-icon')
   .toggleClass('ti-bell-filled', use_notif == 1)
   .toggleClass('ti-bell', use_notif == 0);

Best Regards,
Boris

Relevant log output

Page URL

No response

Steps To reproduce

1. Open any ticket
2. Click the notification bell icon on any actor (requester/observer/assigned)
3. Toggle the bell OFF in the modal, close it
4. Expected: Bell icon changes immediately to outline (off state)
5. Actual: Bell icon stays unchanged until page reload

Your GLPI setup information

No response

Anything else?

No response