diff --git a/gravity-forms/gw-min-and-max-character-limit.php b/gravity-forms/gw-min-and-max-character-limit.php
index 6ecf8cc15..3a1ce206c 100644
--- a/gravity-forms/gw-min-and-max-character-limit.php
+++ b/gravity-forms/gw-min-and-max-character-limit.php
@@ -85,6 +85,11 @@ public function validate_character_count( $result, $value, $form, $field ) {
 			}
 		}
 
+		// If value is empty, don't do validation.
+		if ( empty( $value ) ) {
+			return $result;
+		}
+
 		$char_count      = mb_strlen( $value );
 		$is_min_reached  = $this->_args['min_chars'] !== false && $char_count >= $this->_args['min_chars'];
 		$is_max_exceeded = $this->_args['max_chars'] !== false && $char_count > $this->_args['max_chars'];