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fix(agile): remove explicit tool names from agents template
Tool names must never be hardcoded in instruction files — all tools
must be discovered via tool_search first per the lazy-loading pattern.
Replaced explicit snow_agile_* tool names with tool_search discovery
queries consistent with the rest of the document.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
- **ServiceNow Agile 2.0**: Sprint management, stories, backlog, epics, velocity, capacity planning (native SN agile module — discovered via `tool_search` with query `"agile"`)
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- **ServiceNow Flow Designer**: Flow creation, triggers, actions, flow logic (discovered via `tool_search` with query `"flow designer"`)
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- **Enterprise Integrations**: Jira, Azure DevOps, Confluence, GitHub, GitLab (discovered via `tool_search` on the enterprise server, same lazy pattern as ServiceNow tools)
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### Agile Tool Selection: Native ServiceNow vs Enterprise Integrations
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**CRITICAL**: When users ask about sprints, stories, backlogs, epics, or agile workflows, determine which tools to use:
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**CRITICAL**: When users ask about sprints, stories, backlogs, epics, or agile workflows, determine which platform's tools to use:
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| User Intent | Tools to Use | How to Discover |
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|-------------|-------------|-----------------|
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| Manage sprints/stories/epics **in ServiceNow** | `snow_agile_*` tools (native) | `tool_search` on ServiceNow server with query `"agile"` |
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| Manage issues **in Jira** | Jira enterprise tools | `tool_search` on enterprise server with query `"jira"` |
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| Manage work items **in Azure DevOps** | ADO enterprise tools | `tool_search` on enterprise server with query `"azure devops"` |
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| User says "agile" without specifying platform | **Default to native ServiceNow** `snow_agile_*` tools | Check INSTANCE.md for platform preference |
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| User Intent | How to Discover |
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|-------------|-----------------|
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| Manage sprints/stories/epics **in ServiceNow** | `tool_search` on ServiceNow server with query `"agile"`, `"sprint"`, `"backlog"`, etc. |
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| Manage issues **in Jira** | `tool_search` on enterprise server with query `"jira"` |
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| Manage work items **in Azure DevOps** | `tool_search` on enterprise server with query `"azure devops"` |
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| User says "agile" without specifying platform | **Default to native ServiceNow** — discover via `tool_search` with `"agile"`. Check INSTANCE.md for platform preference |
These work with ServiceNow Agile 2.0 tables (`rm_sprint`, `rm_story`, `rm_epic`, `rm_scrum_task`, `rm_team`, `rm_release`). Requires plugin `com.snc.sdlc.agile.2.0`.
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The native ServiceNow Agile tools cover: sprint lifecycle, story/epic management, backlog grooming, team management, velocity reports, capacity planning, release management, standup reports, and retrospectives. They work with ServiceNow Agile 2.0 tables and require plugin `com.snc.sdlc.agile.2.0`.
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