Pre-Flight & Setup Issue

[MynameisStevetoo]

Hi all,

So I have followed the process at every step so far, but for some reason, I can't get the pre-flight to kick in. When I navigate to the page, nothing happens. I have check my .htaccess, my URL in the .env file, mod_rewrite is working ok. All the dependencies etc are installed; So I'm feeling a little at a loss, I'm hoping it's something incredibly simple I have overlooked! :D

Any advice at all?

Thanks

[marcusmoore]

What exactly happens when you navigate to the application? Does it land on a blank page? Do you have any entries in apache's access log?

[MynameisStevetoo]

Thanks for the reply Marcus! It lands on the hosting company "Coming soon" default page. if I stick an index file in there it loads fine. Checked the access logs, no issues there, for today so far:

XXXXXXXXXXXX - - [24/May/2024:00:39:57 -0700] "GET / HTTP/2.0" 200 662 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36" 
XXXXXXXXXXXX - - [24/May/2024:00:44:51 -0700] "GET / HTTP/2.0" 200 662 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36" 
XXXXXXXXXXXX - - [24/May/2024:00:44:52 -0700] "GET /favicon.ico HTTP/2.0" 200 269 "https://XXXXXXXXXXXX.XXXXXXXXXXXX.net/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36"

[marcusmoore]

Hm...It seems like the server configuration is not pointing to the application? You'll want to make sure apache is set to the public directory of wherever the application is installed. Could that be it?

More details: https://snipe-it.readme.io/docs/linuxosx