Upload cvs asset

[Herobyte]

Good morning,
I can't seem to load a list of devices in any way.
I tried to modify the example csv in any way, to no avail.

Any changes I make, I get the following message: Error loading file. Check that there are no blank rows and that no column names are duplicated.

I also tried to upload the csv without modifying it, I get the same error.

How can I solve it?

[snipe]

Hi - sorry you're having trouble. As mentioned in the docs, we need a stack trace and browser console errors in order to help you.

You can do one of the following, per the docs:

1. Tail the log file and trigger the error, providing us with whatever new information appears in the log file when the error occurs. More information is available in the documentation.
2. Provide the contents of your storage/logs/laravel.log. Please do not attach files, just paste in the log lines that occur when you trigger the error. It's okay if they're long, but re-triggering the error (
3. For systems NOT exposed to the internet only: Turn APP_DEBUG=true and then trigger the error and show us what's on the screen. Debug mode can expose sensitive information that you do not want the world to see.

https://snipe-it.readme.io/docs/getting-help
https://snipe-it.readme.io/docs/advanced-debugging

If this error is occurring within the web UI, you should also check your browser console logs.

Providing this information will allow us to better isolate whether the issue is a configuration issue or a bug on our end, and will help us answer your questions much more quickly. The more specific you can be, the better we can target the issue for you.

[snipe]

If you're getting that error, it means a 500 was triggered so something would be in the application logs at storage/logs/laravel.log. If nothing is in that file, make sure the file is writable by the web server.

[Herobyte]

This is the last

[2025-02-27 11:54:58] production.ERROR: file_put_contents(/var/www/html/snipeit/storage/framework/sessions/z5yBDXeFFp5JZK5JwGyqToAWodTcF6PImMJJalTU): Failed to open stream: Permission denied {"userId":498,"exception":"[object] (ErrorException(code: 0): file_put_contents(/var/www/html/snipeit/storage/framework/sessions/z5yBDXeFFp5JZK5JwGyqToAWodTcF6PImMJJalTU): Failed to open stream: Permission denied at /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:204)
[stacktrace]
#0 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(290): Illuminate\Foundation\Bootstrap\HandleExceptions->handleError()
#1 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->Illuminate\Foundation\Bootstrap\{closure}()
#2 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(204): file_put_contents()
#3 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/FileSessionHandler.php(90): Illuminate\Filesystem\Filesystem->put()
#4 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Store.php(175): Illuminate\Session\FileSessionHandler->write()
#5 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(245): Illuminate\Session\Store->save()
#6 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(130): Illuminate\Session\Middleware\StartSession->saveSession()
#7 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#8 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Session\Middleware\StartSession->handle()
#9 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#10 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle()
#11 /var/www/html/snipeit/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#12 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\Http\Middleware\NoSessionStore->handle()
#13 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#14 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Http\Middleware\TrustProxies->handle()
#15 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#16 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Pipeline\Pipeline->then()
#17 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#18 /var/www/html/snipeit/public/index.php(51): Illuminate\Foundation\Http\Kernel->handle()
#19 {main}
"}

[snipe]

Failed to open stream: Permission denied means you have some permissions issues. Make sure the storage and public/uploads directories and all files and subdirectories within it are writable by the web server. https://snipe-it.readme.io/docs/debugging-permissions

[Herobyte]

Thanks you!!!

[snipe]

Glad you're sorted! :)