License CSV-Import and its checkouts

[johlton]

Hello *, this might be a no-brainer but i'm a bit confused how to manage checkouts to assets and users while importing licenses.

I have an CSV in the following form, checking out to assets:

name,category,manufacturer,seats,checkout_type,asset_tag
Windows,Software,Microsoft,1000,asset,IT000268
Windows,Software,Microsoft,1000,asset,IT000269
Office 2024,Software,Microsoft,1000,asset,IT000396
Windows,Software,Microsoft,1000,asset,IT000270

I also tried a user checkout approach:

name,category,manufacturer,seats,checkout_type,full_name,email,username
Acrobat 11,Software,Adobe,4,user,John Doe,[email protected],john.doe
Windows,Software,Microsoft,1000,user,John Doe,[email protected],john.doe
Windows,Software,Microsoft,1000,user,Jane Doe,[email protected],jane.doe

The import went well, but both approaches did not lead to the desired result:

I assumed Snipe-IT would group the license names and derive the checkouts from it - be it checkouts to users or assets (which both are present already in the system).

Instead I get an license entity named "Windows" with 1 checkout and 999 seats remaining. I assume some overwriting happening here.

Maybe I'm on the wrong foot here, but isn't the described desired outcome what one would expect? This may rather be a GitHub issue but I thought I check for your community wisdom first ;)

Thanks for your time!
Fabian