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Participant Record Dashboard: Documentation for users #8063

@sofiatajide

Description

@sofiatajide

Dependency

Overview

We need to create user-facing documentation for the Participant Record Card Dashboard so that participants and the program managers to understand how to access, complete, submit, and manage their Participant Record throughout their engagement. This will reduce confusion, minimize support requests, and ensure accurate participitation tracking and reporting.

Action Items

  • Outline the list of documentation topics
  • Create individual documentation pages or sections for each major topic

Will contain details about how will the following things happen and in what order:
Offer letter with ID and passcode
Participant Record
Issue Updates
Reminders

Will contain instructions for how to

  • Participants
    • start a new participant record
    • record hours
    • submit a participant record
    • get edit access after participant record closed
    • report breaks and absence
    • reactivate access
    • end engagement
    • view and share participant record
    • Appeal Audit Results
    • Audit prep if your GitHub Account has been deleted
  • Program Managers
    • reopen and give access to a closed participant record
    • Audit
    • Audit if Participant's GitHub Account has been deleted
    • Understand the All Users Reports
  • All
    • Access and understand the user Dashboard

Additional items

  • Rules
    • for absences
    • when to fill out participant records / when they are due
    • GitHub Account Deletion

Resources/Instructions

Participant Record Dashboard Prototype Link

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