Interview Question Development

[BryonPm]

Overview

We need to rewrite interview questions for neighborhood council regarding agenda process.

Action Items

• Review comments in Google Doc.
• Revise questions for agenda process alignment.
• Test out questions on team for efficiency.

Resources/Instructions

UX Research Interview Script/Questions (draft 2)

Otter AI for recording transcription

[ktjnyc]

Bonnie sent Eric McAnally (neighborhood council rep) email to schedule time with Ryan to run through interview questions

[ktjnyc]

Email to Eric:
"Hi Eric,

Our Engage project needs to interview you to model the agenda creation process. What is your schedule like on Thursday?

Please reply all when you respond.

Thanks,

Bonnie"

[rmayott]

Sent an email to Eric to select a time for the interview on Thursday. Awaiting response.

[rmayott]

Interview with Eric McAnally scheduled for Thursday 2/18 @ 12:30PM PST

[rmayott]

Finish reviewing interview transcript to determine if questions need to be revised.
Should be done by 2/24.

[rmayott]

Transcript reviewed and edited

[rmayott]

Questions revised.

[BryonPm]

Bonnie emailed Patty Berman (Downtown LA Council) to set up communication regarding an interview. @rmayott will follow up with One Sheet and protocol for interview.
Resources
Downtown LA Council

[rmayott]

• Interview with Patti Berman (President DLANC) scheduled for Monday 3/22
• Interview with Kristina Smith (Webmaster WSNC) scheduled for Tuesday 3/23

[rmayott]

Based on Patti Berman's interview created a user flow and uploaded it to Miro.

[rmayott]

Updated DLANC flow with icons.

[rmayott]

3/31/20: Interview script and user flows are up to date. Awaiting more interview participants.