Subscription Upgrade Issue- Error: "Something went wrong on our end. Please try again."

[Nikhil-MathBud]

Hi everyone,

I am trying to implement an upgrade subscription plan in my app using CHARGE_PRORATED_PRICE. However, when I attempt to upgrade, the Google payment modal does not open. Instead, I get the following error message:

Error:- "Something went wrong on our end. Please try again."
When logging the error in the catch block, I see:- "Google is indicating that we have some issue connecting to payment."

Interestingly, if I use replacementModeAndroid: 3 //(WITHOUT_PRORATION), it works fine and deducts the full amount instead of a prorated price.

try {
await requestSubscription({
sku: productId,
purchaseTokenAndroid: oldPurchaseToken,
replacementModeAndroid:2, //CHARGE_PRORATED_PRICE
...(offerToken && {
subscriptionOffers: [{
sku: productId,
offerToken}],
}),
});
} catch (error) {
console.error("Error while requesting subscription:", error);
}

• My app is in Internal Testing on Google Play Console.
• I am logged in as a Test User on Google Play Console and using the same account for test payments.

Environment:

• react-native-iap": "12.16.2",
• react-native": "0.75.3",
• Platforms :-Android version -14

Screenshots

[hyochan]

You are using react-native-iap v12.16.2 which is no longer supported.

Version 14+ is the current supported version with:

• Nitro Modules (JSI-based native bridge)
• Google Play Billing 7.0+
• StoreKit 2 for iOS

Versions below v14 are not supported and used at your own risk.

Migration

Please upgrade to v14+ and follow the migration guide:

• Migration Guide (v13 to v14)

Note on Proration Modes

The CHARGE_PRORATED_PRICE mode has specific requirements from Google Play Billing. If you continue with v12, this is likely a Google Play Billing limitation or configuration issue on your Google Play Console side, not something we can support for legacy versions.