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Self-Service links in receipt email don't work #497

@Michael-Labriola

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@Michael-Labriola

The contribution receipt for a recurring contribution includes this information:

  • "This is a recurring contribution. You can cancel future contributions by visiting this web page." When the link is clicked this message is displayed: "Automatic cancellation is not supported for this payment processor. You or the contributor will need to manually cancel this recurring contribution using the payment processor website."
  • "You can update billing details for this recurring contribution by visiting this web page." When the link is clicked this message is displayed: "iATS Credit Card processor doesn't support updating subscription billing details."
  • "You can update recurring contribution amount or change the number of installments for this recurring contribution by visiting this web page." This link works.

I'm pretty sure these links used to work. If the payment processor does not support this anymore, why are the links being added to the receipt email?

Thank you.

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