How to import .sp file to unreal

[KhuongNT86]

I’ve been trying to bring 4D animation from Synchro 4D Pro into UE5. However, I’m currently stuck at the step of retrieving the iModel ID and Changeset ID.

I tried uploading the .sp file to Synchro Control, which successfully created an iModel on the iTwin platform. However, when I used the API to retrieve iModel IDs in iTwins, the API returned an empty response, and I couldn’t get the Changeset ID.

Could you please guide me on how to properly link a Synchro model to UE5? Your help would be greatly appreciated.

Thank you!

[GhisBntly]

Hello,
First, can you confirm you checked "Use this iModel for scheduling services" when uploading to Synchro Control, and that you can see both the iModel and the 4D animation when going to the Schedule page (https://infrastructurecloud.bentley.com/<YOUR_ITWIN_ID>/schedule)?

Then, which API did you use to retrieve the iModel ID and changeset ID? You mean those from https://developer.bentley.com/apis/imodels-v2/operations/get-itwin-imodels/? I'm not a specialist on these APIs so I'm not sure whether they react instantly to the upload of the SP file into Synchro Control, did you try again after a few minutes?

If you just need the iModel ID for input into an iModel actor in the Unreal Editor, I recommend viewing the iModel through the "Administration" => "Manage iModels" page on Syncro Control. You will get an URL formed like this:
https://infrastructurecloud.bentley.com/<YOUR_ITWIN_ID>/manage-imodel/unified-viewer/<IMODELID_HERE>/<CHANGESETID>
Copy only the iModel ID into the iModel actor, and use "latest" as changeset Id.
Make sure to follow the documentation on how to set up the Unreal scene using the plugin: https://github.com/iTwin/itwin-unreal-plugin/tree/main/Documentation/InstallationAndUse#step-3-using-the-installed-itwin-plugin-inside-unreal-engine

Hope this helps!