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docs/content_management/collaborative_editing/collaborative_editing_guide.md

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@@ -6,7 +6,7 @@ description: The Collaborative editing product guide provides a full description
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## What is collaborative editing
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Collaborative editing is a feature that allows multiple users to work on the same content or product - whether to preview, review, or edit it.
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Collaborative editing is a feature that allows multiple users to work on the same simultaneously - whether to preview, review, or edit it.
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By giving users access to preview the content before it's published, review and collaboration become much easier.
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An additional option here is the ability to copy a link to the content item, which allows to share it through communication channels.
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It improves collaboration with external users, such as third-party agencies.
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To use the **Copy link** option, which allows you to copy a link to the clipboard and share it through communication channels with other users, the Clipboard API is required.
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As a result, this option may not work in some browsers, such as Safari.
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## How does collaborative editing work
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## How does collaboration work
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### Content or product preview
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### Content preview
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The basic option provided by the Collaboration feature, is the ability to preview content or a product.
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The basic option provided by the Collaboration feature, is the ability to preview content.
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This allows the user to grant preview access to logged-in users, as well as share a public link with external users.
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You can share a direct link to the collaborative session using the **Copy link** button.
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Link is copied to the clipboard and you can share it with the users through communication channels.
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### Collaboration session
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Collaborative editing allows to work together on the same content items or products.
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Collaborative editing allows to work together on the same content items.
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This is done through a collaboration session.
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When you create a new draft of a content item you can invite other users to join a collaboration session, thanks to [CKEditor collaboration features](https://ckeditor.com/ckeditor-5/capabilities/collaboration-features/).
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After inviting users to a collaboration session, they receive a notification visible on the main dashboard or by email.
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Users can also join a collaboration session using the **Join** button:
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- available in new tabs of the **My content** block on the Dashboard - *My shared drafts* and *Drafts shared with me*
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- by accessing a content draft in the **Drafts** menu
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### Real-time editing
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Real-time editing is an advanced part of the Collaboration feature, allowing, by default, *up to five users* to work together in a single session.
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Real-time editing is an advanced part of the Collaboration feature.
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It works by syncing changes in real time, so everyone can see updates instantly.
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Avatars of the users invited to collaboration session are visible at the top of the editing screen, also in distraction free mode.
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While editing Rich Text fields, you can see colored tracking tags with user avatar thumbnails that indicate who is currently working on it.
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Everyone in the session can see each other's updates as they happen — no more switching between tools or waiting for feedback.
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This makes content creation and review faster, more interactive, and much easier to manage as a team.
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Users can edit the content or product only if an administrator gives them the necessary permissions.
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Users can edit the content only if an administrator gives them the necessary permissions.
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These permissions must be set before the user is invited to the session, otherwise the **Edit** access option is unavailable (grayed out).
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#### Editing content items or products
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#### Editing content items
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Collaborative editing is enabled in [Rich Text](rich_text.md) fields.
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Other fields are disabled and can be only edited by the owner of the content item.
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Collaboration is available for the following content or product types with Rich Text fields:
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Collaboration is available for the following content types with Rich Text fields:
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- Article
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- Folder
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- Form
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- Product category
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- Custom content types
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- Custom product types (without variants)
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All changes made by collaborators are automatically saved when owner publishes or saves content.
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Collaborators can leave collaboration session any time without losing data.
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With preview access to the content draft, reviewers can jump in, check the content, and approve it more quickly.
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This streamlines the entire review cycle and minimizes delays caused by version confusion or slow feedback.
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Review can be done even by external users without a need to set up an account in [[= product_name =]].
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### Cross-functional collaboration
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### Seamless feedback loop
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Users can share and receive feedback instantly within the same editing interface.
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This reduces the need to switch between apps or track changes manually.
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### Change tracking
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All changes made by the editors belonging to the session are automatically tracked, so you can see what was edited, by whom, and when.
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This provides full transparency and makes the review process easier.
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This reduces the need to switch between apps or track changes manually.

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