Not loading profiles, I don't think... stumped, been troubleshooting for hours #139

hyacin75 · 2026-01-16T21:46:59Z

hyacin75
Jan 16, 2026

I won't open an issue as it's surely not a bug in the software ... just hope someone sees this here in Discussions.

I had the config dialed to the 9s with UUIDs and all the filters, as well as codec verification from receiver, but nothing was showing up on my MQTT topics, and as far as I could tell, filters weren't being loaded for movies. I tried several movies, none were working, so I stripped it right down, no UUID filtering, no account name filtering, no receiver connection, none of it, and still I'm getting the same.

It looks like it is trying to clear filters on startup which is great - but then when I fire up a movie, nothing. Cracked debugging to the max, still stumped. Any help would be GREATLY appreciated.

Maybe it is loading filters and just not saying anything? I'm not getting anything on the MQTT topic though, no payload displayed similar to when it wipes, and nothing as a home-assistant notification (though I'm not sure that's configured correctly as I'm not sure exactly what I'm supposed to enter as "notification endpoint" - I just have the device name as shown in various state entities right now)

Full logs with uuid redacted -

time="01-16-2026 21:41:02" level=debug msg="Config paths: /data/config.json, /config.json" func=github.com/iloveicedgreentea/go-plex/api.GenConfigPaths file="/go/src/app/api/handlers.go:26"
time="01-16-2026 21:41:02" level=debug msg="Config file changed: /data/config.json" func=github.com/iloveicedgreentea/go-plex/internal/config.init.0.func1 file="/go/src/app/internal/config/config.go:71"
time="01-16-2026 21:41:02" level=info msg="Config reloaded" func=github.com/iloveicedgreentea/go-plex/internal/config.init.0.func1 file="/go/src/app/internal/config/config.go:72"
time="01-16-2026 21:41:02" level=debug msg="Config file changed: /data/config.json" func=github.com/iloveicedgreentea/go-plex/internal/config.init.0.func1 file="/go/src/app/internal/config/config.go:71"
time="01-16-2026 21:41:02" level=info msg="Config reloaded" func=github.com/iloveicedgreentea/go-plex/internal/config.init.0.func1 file="/go/src/app/internal/config/config.go:72"
2026-01-16 21:41:03,082 INFO waiting for app to stop
2026-01-16 21:41:03,082 INFO waiting for app to stop
2026-01-16 21:41:03,105 WARN stopped: app (terminated by SIGTERM)
2026-01-16 21:41:03,105 WARN stopped: app (terminated by SIGTERM)
2026-01-16 21:41:03,108 INFO spawned: 'app' with pid 53
2026-01-16 21:41:03,108 INFO spawned: 'app' with pid 53
time="01-16-2026 21:41:03" level=debug msg="Config loaded from /data/config.json" func=github.com/iloveicedgreentea/go-plex/internal/config.init.0 file="/go/src/app/internal/config/config.go:76"
time="01-16-2026 21:41:03" level=info msg="Starting up..." func=main.main file="/go/src/app/cmd/main.go:32"
time="01-16-2026 21:41:03" level=debug msg="Starting in debug mode..." func=main.main file="/go/src/app/cmd/main.go:33"
[GIN-debug] [WARNING] Running in "debug" mode. Switch to "release" mode in production.
 - using env:   export GIN_MODE=release
 - using code:  gin.SetMode(gin.ReleaseMode)

time="01-16-2026 21:41:03" level=info msg="Checking if a config exists..." func=main.main file="/go/src/app/cmd/main.go:42"
time="01-16-2026 21:41:03" level=debug msg="Config paths: /data/config.json, /config.json" func=github.com/iloveicedgreentea/go-plex/api.GenConfigPaths file="/go/src/app/api/handlers.go:26"
[GIN-debug] GET    /health                   --> github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessHealthcheckWebhookGin (2 handlers)
[GIN-debug] POST   /plexwebhook              --> main.main.func1 (2 handlers)
[GIN-debug] POST   /minidspwebhook           --> main.main.func2 (2 handlers)
[GIN-debug] POST   /jellyfinwebhook          --> main.main.func3 (2 handlers)
[GIN-debug] GET    /assets/*filepath         --> github.com/gin-gonic/gin.(*RouterGroup).createStaticHandler.func1 (2 handlers)
[GIN-debug] HEAD   /assets/*filepath         --> github.com/gin-gonic/gin.(*RouterGroup).createStaticHandler.func1 (2 handlers)
[GIN-debug] GET    /config-exists            --> github.com/iloveicedgreentea/go-plex/api.ConfigExists (2 handlers)
[GIN-debug] GET    /get-config               --> github.com/iloveicedgreentea/go-plex/api.GetConfig (2 handlers)
[GIN-debug] POST   /save-config              --> github.com/iloveicedgreentea/go-plex/api.SaveConfig (2 handlers)
time="01-16-2026 21:41:03" level=info msg="Waiting for workers to be ready..." func=main.main file="/go/src/app/cmd/main.go:98"
time="01-16-2026 21:41:03" level=info msg="PlexWorker started" func=github.com/iloveicedgreentea/go-plex/internal/handlers.PlexWorker file="/go/src/app/internal/handlers/plex_handler.go:491"
time="01-16-2026 21:41:03" level=info msg="Minidsp worker started" func=github.com/iloveicedgreentea/go-plex/internal/handlers.MiniDspWorker file="/go/src/app/internal/handlers/minidsp_rs.go:80"
time="01-16-2026 21:41:03" level=debug msg="Started minidsp worker with ezbeq" func=github.com/iloveicedgreentea/go-plex/internal/handlers.MiniDspWorker file="/go/src/app/internal/handlers/minidsp_rs.go:86"
time="01-16-2026 21:41:03" level=info msg="Started with ezbeq enabled" func=github.com/iloveicedgreentea/go-plex/internal/handlers.PlexWorker file="/go/src/app/internal/handlers/plex_handler.go:504"
time="01-16-2026 21:41:03" level=debug msg="Jellyfin is disabled" func=github.com/iloveicedgreentea/go-plex/internal/handlers.JellyfinWorker file="/go/src/app/internal/handlers/jellyfin_handler.go:314"
2026-01-16 21:41:04,125 INFO success: app entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2026-01-16 21:41:04,125 INFO success: app entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
app: stopped
app: started
time="01-16-2026 21:41:05" level=debug msg="BEQ payload: map[string]models.BeqDevices{\"master\":models.BeqDevices{Name:\"master\", MasterVolume:-0, Mute:false, Slots:[]models.BeqSlots{models.BeqSlots{ID:\"1\", Last:\"Empty\", Active:true, Gain1:0, Gain2:0, Mute1:false, Mute2:false}, models.BeqSlots{ID:\"2\", Last:\"Empty\", Active:false, Gain1:0, Gain2:0, Mute1:false, Mute2:false}, models.BeqSlots{ID:\"3\", Last:\"Empty\", Active:false, Gain1:0, Gain2:0, Mute1:false, Mute2:false}, models.BeqSlots{ID:\"4\", Last:\"Empty\", Active:false, Gain1:0, Gain2:0, Mute1:false, Mute2:false}}}}" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:64"
time="01-16-2026 21:41:05" level=debug msg="Len of payload is: 1" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:66"
time="01-16-2026 21:41:05" level=debug msg="BEQ device: \"master\"" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:69"
time="01-16-2026 21:41:05" level=debug msg="c.DeviceInfo is not 0" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:76"
time="01-16-2026 21:41:05" level=debug msg="Discovered devices: [{master -0 false [{1 Empty true 0 0 false false} {2 Empty false 0 0 false false} {3 Empty false 0 0 false false} {4 Empty false 0 0 false false}]}]" func=github.com/iloveicedgreentea/go-plex/internal/handlers.PlexWorker file="/go/src/app/internal/handlers/plex_handler.go:509"
time="01-16-2026 21:41:05" level=debug msg="adding device master" func=github.com/iloveicedgreentea/go-plex/internal/handlers.PlexWorker file="/go/src/app/internal/handlers/plex_handler.go:516"
time="01-16-2026 21:41:05" level=debug msg="Device names: [master]" func=github.com/iloveicedgreentea/go-plex/internal/handlers.PlexWorker file="/go/src/app/internal/handlers/plex_handler.go:520"
time="01-16-2026 21:41:05" level=debug msg="Unloading ezBEQ profiles" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).UnloadBeqProfile" file="/go/src/app/internal/ezbeq/ezbeq.go:457"
time="01-16-2026 21:41:05" level=debug msg="using endpoint /api/1/devices/master/filter/1" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).UnloadBeqProfile" file="/go/src/app/internal/ezbeq/ezbeq.go:462"
time="01-16-2026 21:41:05" level=debug msg="BEQ payload: map[string]models.BeqDevices{\"master\":models.BeqDevices{Name:\"master\", MasterVolume:-0, Mute:false, Slots:[]models.BeqSlots{models.BeqSlots{ID:\"1\", Last:\"Empty\", Active:true, Gain1:0, Gain2:0, Mute1:false, Mute2:false}, models.BeqSlots{ID:\"2\", Last:\"Empty\", Active:false, Gain1:0, Gain2:0, Mute1:false, Mute2:false}, models.BeqSlots{ID:\"3\", Last:\"Empty\", Active:false, Gain1:0, Gain2:0, Mute1:false, Mute2:false}, models.BeqSlots{ID:\"4\", Last:\"Empty\", Active:false, Gain1:0, Gain2:0, Mute1:false, Mute2:false}}}}" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:64"
time="01-16-2026 21:41:05" level=debug msg="Len of payload is: 1" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:66"
time="01-16-2026 21:41:05" level=debug msg="BEQ device: \"master\"" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:69"
time="01-16-2026 21:41:05" level=debug msg="c.DeviceInfo is not 0" func="github.com/iloveicedgreentea/go-plex/internal/ezbeq.(*BeqClient).GetStatus" file="/go/src/app/internal/ezbeq/ezbeq.go:76"
time="01-16-2026 21:41:05" level=info msg="Minidsp worker is ready" func=github.com/iloveicedgreentea/go-plex/internal/handlers.MiniDspWorker file="/go/src/app/internal/handlers/minidsp_rs.go:93"
time="01-16-2026 21:41:10" level=debug msg="Sending payload  to topic gowatchit/beqprofile" func=github.com/iloveicedgreentea/go-plex/internal/mqtt.Publish file="/go/src/app/internal/mqtt/mqtt.go:59"
time="01-16-2026 21:41:10" level=info msg="Started with HA enabled" func=github.com/iloveicedgreentea/go-plex/internal/handlers.PlexWorker file="/go/src/app/internal/handlers/plex_handler.go:537"
time="01-16-2026 21:41:10" level=info msg="Plex worker is ready" func=github.com/iloveicedgreentea/go-plex/internal/handlers.PlexWorker file="/go/src/app/internal/handlers/plex_handler.go:550"
time="01-16-2026 21:41:10" level=info msg="All workers are ready." func=main.main file="/go/src/app/cmd/main.go:102"
[GIN-debug] GET    /web/*filepath            --> github.com/gin-gonic/gin.(*RouterGroup).createStaticHandler.func1 (2 handlers)
[GIN-debug] HEAD   /web/*filepath            --> github.com/gin-gonic/gin.(*RouterGroup).createStaticHandler.func1 (2 handlers)
[GIN-debug] GET    /config                   --> github.com/iloveicedgreentea/go-plex/api.GetConfig (2 handlers)
[GIN-debug] POST   /config                   --> github.com/iloveicedgreentea/go-plex/api.SaveConfig (2 handlers)
[GIN-debug] GET    /logs                     --> github.com/iloveicedgreentea/go-plex/api.GetLogs (2 handlers)
time="01-16-2026 21:41:10" level=info msg="Starting server on port 9999" func=main.main file="/go/src/app/cmd/main.go:116"
[GIN-debug] Listening and serving HTTP on :9999
time="01-16-2026 21:41:37" level=debug msg="decoding payload" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:42"
time="01-16-2026 21:41:37" level=debug msg="decodeWebhook: Received event: media.play" func=github.com/iloveicedgreentea/go-plex/internal/common.DecodeWebhook file="/go/src/app/internal/common/webhooks.go:29"
time="01-16-2026 21:41:37" level=info msg="Got a request from UUID: myuuid-com-plexapp-android" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:50"
time="01-16-2026 21:41:37" level=debug msg="ProcessWebhook:  Media type is: movie" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:52"
time="01-16-2026 21:41:37" level=debug msg="ProcessWebhook:  Media title is: 1917" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:53"
time="01-16-2026 21:41:55" level=debug msg="decoding payload" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:42"
time="01-16-2026 21:41:55" level=debug msg="decodeWebhook: Received event: media.stop" func=github.com/iloveicedgreentea/go-plex/internal/common.DecodeWebhook file="/go/src/app/internal/common/webhooks.go:29"
time="01-16-2026 21:41:55" level=info msg="Got a request from UUID: myuuid-com-plexapp-android" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:50"
time="01-16-2026 21:41:55" level=debug msg="ProcessWebhook:  Media type is: movie" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:52"
time="01-16-2026 21:41:55" level=debug msg="ProcessWebhook:  Media title is: 1917" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:53"
time="01-16-2026 21:42:18" level=debug msg="decoding payload" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:42"
time="01-16-2026 21:42:18" level=debug msg="decodeWebhook: Received event: media.play" func=github.com/iloveicedgreentea/go-plex/internal/common.DecodeWebhook file="/go/src/app/internal/common/webhooks.go:29"
time="01-16-2026 21:42:18" level=info msg="Got a request from UUID: myuuid-com-plexapp-android" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:50"
time="01-16-2026 21:42:18" level=debug msg="ProcessWebhook:  Media type is: movie" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:52"
time="01-16-2026 21:42:18" level=debug msg="ProcessWebhook:  Media title is: Edge of Tomorrow" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:53"
time="01-16-2026 21:42:54" level=debug msg="decoding payload" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:42"
time="01-16-2026 21:42:54" level=debug msg="decodeWebhook: Received event: media.stop" func=github.com/iloveicedgreentea/go-plex/internal/common.DecodeWebhook file="/go/src/app/internal/common/webhooks.go:29"
time="01-16-2026 21:42:54" level=info msg="Got a request from UUID: myuuid-com-plexapp-android" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:50"
time="01-16-2026 21:42:54" level=debug msg="ProcessWebhook:  Media type is: movie" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:52"
time="01-16-2026 21:42:54" level=debug msg="ProcessWebhook:  Media title is: Edge of Tomorrow" func=github.com/iloveicedgreentea/go-plex/internal/handlers.ProcessWebhook file="/go/src/app/internal/handlers/plex_handler.go:53"

hyacin75 · 2026-01-16T21:48:18Z

hyacin75
Jan 16, 2026
Author

I don't see anything loaded in the BEQ web UI when I have Edge of Tomorrow running either -

0 replies

iloveicedgreentea · 2026-01-16T23:05:20Z

iloveicedgreentea
Jan 16, 2026
Maintainer

Im not sure what the specific problem is but I am slowly working on a rewrite

make sure your metadata is all correct (edition, title, year, etc)

also check ezbeq logs because it could be a problem there

0 replies

hyacin75 · 2026-01-17T17:56:41Z

hyacin75
Jan 17, 2026
Author

Zero of value in the BEQ logs, but sniffing at the BEQ end I can see on (GoWatchIt) container start it does all it's querying and discovery and then filter clearing -

12:46:37.886281 IP 192.168.0.61.http-alt > 192.168.0.212.15111: Flags [.], ack 2221, win 509, options [nop,nop,TS val 1694170163 ecr 1279755735], length 0
12:46:37.933454 IP 192.168.0.61.http-alt > 192.168.0.212.57420: Flags [P.], seq 10387:10964, ack 2110, win 509, options [nop,nop,TS val 1694170210 ecr 1279755688], length 577: HTTP: HTTP/1.1 200 OK
12:46:37.942407 IP 192.168.0.212.57420 > 192.168.0.61.http-alt: Flags [P.], seq 2110:2221, ack 10964, win 431, options [nop,nop,TS val 1279755790 ecr 1694170210], length 111: HTTP: GET /api/2/devices HTTP/1.1
12:46:37.942569 IP 192.168.0.61.http-alt > 192.168.0.212.57420: Flags [.], ack 2221, win 509, options [nop,nop,TS val 1694170219 ecr 1279755790], length 0
12:46:37.992969 IP 192.168.0.61.http-alt > 192.168.0.212.15111: Flags [P.], seq 10964:11541, ack 2221, win 509, options [nop,nop,TS val 1694170270 ecr 1279755735], length 577: HTTP: HTTP/1.1 200 OK
12:46:37.999735 IP 192.168.0.212.15111 > 192.168.0.61.http-alt: Flags [P.], seq 2221:2351, ack 11541, win 427, options [nop,nop,TS val 1279755849 ecr 1694170270], length 130: HTTP: DELETE /api/1/devices/master/filter/1 HTTP/1.1

Checking metadata now... I guess Plex just grabs it from the folder or file name, so I've never gone deeper than that.

On the first couple I've checked the title and year are totally blank :-/ ... will do some testing and then see if I can write something to do all my media.

0 replies

hyacin75 · 2026-01-17T18:28:01Z

hyacin75
Jan 17, 2026
Author

Date seems tricky in MKV ... I had to dump all the existing tags in XML and then add it as per the spec. There is no INFO level release date, just create date.

I set tags for title, release date and IMDB ID and tried again, absolutely no change on the GoWatchIt end, just the same data as before -

time="01-17-2026 18:24:40" level=debug msg="decoding payload"
time="01-17-2026 18:24:40" level=debug msg="decodeWebhook: Received event: media.play"
time="01-17-2026 18:24:40" level=info msg="Got a request from UUID: myuuid-com-plexapp-android"
time="01-17-2026 18:24:40" level=debug msg="ProcessWebhook:  Media type is: movie"
time="01-17-2026 18:24:40" level=debug msg="ProcessWebhook:  Media title is: The Day After Tomorrow"
time="01-17-2026 18:24:49" level=debug msg="decoding payload"
time="01-17-2026 18:24:49" level=debug msg="decodeWebhook: Received event: media.stop"
time="01-17-2026 18:24:49" level=info msg="Got a request from UUID: myuuid-com-plexapp-android"
time="01-17-2026 18:24:49" level=debug msg="ProcessWebhook:  Media type is: movie"
time="01-17-2026 18:24:49" level=debug msg="ProcessWebhook:  Media title is: The Day After Tomorrow"

and still no calls to ezBEQ :-(

0 replies

hyacin75 · 2026-01-17T18:53:21Z

hyacin75
Jan 17, 2026
Author

Did some sniffing from inside the container to see what was coming from Plex ... it does 100% contain the title and year -

{"event":"media.play","user":true,"owner":true,"Account":{"id":snip,"thumb":"snip","title":"snip"},"Server":{"title":"ts673a","uuid":"snip"},"Player":{"local":true,"publicAddress":"snip","title":"SHIELD Android TV","uuid":"snip"},"Metadata":{"librarySectionType":"movie","ratingKey":"1539","key":"/library/metadata/1539","guid":"plex://movie/5d776825961905001eb90ccb","slug":"the-day-after-tomorrow","studio":"20th Century Fox","type":"movie","title":"The Day After Tomorrow","titleSort":"Day After Tomorrow","librarySectionTitle":"Movies","librarySectionID":1,"librarySectionKey":"/library/sections/1","contentRating":"ca/PG","contentRatingAge":14,"summary":"Jack Hall, paleoclimatologist, must make a daring trek from Washington, D.C. to New York City to reach his son, trapped in the cross-hairs of a sudden international storm which plunges the planet into a new Ice Age.","rating":4.5,"audienceRating":5.0,"skipCount":5,"year":2004,"tagline":"Where will you be?","thumb":"/library/metadata/1539/thumb/1766911528","art":"/library/metadata/1539/art/1766911528","duration":7380000,"originallyAvailableAt":"2004-05-27","addedAt":1627709027,"updatedAt":1766911528,"audienceRatingImage":"rottentomatoes://image.rating.spilled","chapterSource":"media","primaryExtraKey":"/library/metadata/1782","ratingImage":"rottentomatoes://image.rating.rotten"
<snip> (continues with actors and such)

0 replies

hyacin75 · 2026-01-17T18:56:58Z

hyacin75
Jan 17, 2026
Author

Tried a bunch more movies, it's just not reaching out to the ezBEQ API at all (after initially clearing everything.) It's seeing the start playback events, it's just deciding somewhere to do nothing with them. :-(

0 replies

hyacin75 · 2026-01-17T21:49:08Z

hyacin75
Jan 17, 2026
Author

I've been poring over the code for a couple hours now, my head is spinning ... this is very advanced relative to my skillset.

I'm trying to do what debugging I can without any rebuilding ... I'm able to get this to trip into the else by putting an incorrect User ID in -

                if userID == "" || decodedPayload.Account.Title == userID {
                        if decodedPayload.Metadata.Type == movieItemTitle || decodedPayload.Metadata.Type == showItemTitle {
                                select {
                                case plexChan <- decodedPayload:
                                        // send succeeded
                                        c.JSON(http.StatusOK, gin.H{"message": "Payload processed"})
                                case <-time.After(time.Second * 3):
                                        log.Error("Send on plexChan timed out")
                                        c.JSON(http.StatusTooManyRequests, gin.H{"error": "Send on plexChan timed out"})
                                        return
                                }
                                log.Debugf("Added length of plexChan: %d", len(plexChan))
                        }
                } else {
                        // TODO: this seems to be hitting even when the filter matches
                        log.Debugf("userID '%s' does not match filter of %s", decodedPayload.Account.Title, userID)
                }

so that tells me my user ID filter (or lack of when I set it that way) is right. I am not getting an "Added length of plexChan" message in the logs though.

I'm wondering if the metadata isn't what is expected ... for type in my requests I have -

"Metadata":{"librarySectionType":"movie","ratingKey":"1539","key":"/library/metadata/1539","guid":"plex://movie/5d776825961905001eb90ccb","slug":"the-day-after-tomorrow","studio":"20th Century Fox","type":"movie","title":"The Day After Tomorrow","titleSort":"Day After Tomorrow","librarySectionTitle":"Movies","librarySectionID":1,

Wild, one little change -

me@manager:/mnt/container_source/GoWatchIt$ git diff
diff --git a/internal/handlers/plex_handler.go b/internal/handlers/plex_handler.go
index f24f202..f21ac5c 100644
--- a/internal/handlers/plex_handler.go
+++ b/internal/handlers/plex_handler.go
@@ -25,7 +25,7 @@ import (
 )

 const showItemTitle = "Episode"
-const movieItemTitle = "Movie"
+const movieItemTitle = "movie"

 var log = logger.GetLogger()

me@manager:/mnt/container_source/GoWatchIt$

and I've got some progress -

time="01-17-2026 21:46:07" level=debug msg="decoding payload"
time="01-17-2026 21:46:07" level=debug msg="decodeWebhook: Received event: media.play"
time="01-17-2026 21:46:07" level=info msg="Got a request from UUID: myuuid-com-plexapp-android"
time="01-17-2026 21:46:07" level=debug msg="ProcessWebhook:  Media type is: movie"
time="01-17-2026 21:46:07" level=debug msg="ProcessWebhook:  Media title is: 1917"
time="01-17-2026 21:46:07" level=debug msg="Added length of plexChan: 0"
time="01-17-2026 21:46:07" level=debug msg="Current length of plexChan in PlexWorker: 0"
time="01-17-2026 21:46:07" level=debug msg="Sending new payload to eventRouter"
time="01-17-2026 21:46:07" level=info msg="Processing media type: movie"
time="01-17-2026 21:46:07" level=error msg="Error authenticating with plex. Please check your IP whitelist"
time="01-17-2026 21:46:07" level=debug msg="eventRouter done processing payload"
time="01-17-2026 21:46:18" level=debug msg="decoding payload"
time="01-17-2026 21:46:18" level=debug msg="decodeWebhook: Received event: media.stop"
time="01-17-2026 21:46:18" level=info msg="Got a request from UUID: myuuid-com-plexapp-android"
time="01-17-2026 21:46:18" level=debug msg="ProcessWebhook:  Media type is: movie"
time="01-17-2026 21:46:18" level=debug msg="ProcessWebhook:  Media title is: 1917"
time="01-17-2026 21:46:18" level=debug msg="Added length of plexChan: 0"
time="01-17-2026 21:46:18" level=debug msg="Current length of plexChan in PlexWorker: 0"
time="01-17-2026 21:46:18" level=debug msg="Sending new payload to eventRouter"
time="01-17-2026 21:46:18" level=info msg="Processing media type: movie"
time="01-17-2026 21:46:18" level=error msg="Error authenticating with plex. Please check your IP whitelist"
time="01-17-2026 21:46:18" level=debug msg="eventRouter done processing payload"

Will keep plugging away at it!

0 replies

hyacin75 · 2026-01-17T22:09:31Z

hyacin75
Jan 17, 2026
Author

Opened it right up to 0.0.0.0/0.0.0.0 and still getting the "check your IP whitelist" :-/

0 replies

hyacin75 · 2026-01-17T22:25:34Z

hyacin75
Jan 17, 2026
Author

Got it working! Had to add my custom domain to "Custom server access URLs" for requests hitting it to not be considered "non-local" ...

Then I ran into a snag trying to verify the codec from my Marantz AV20, but when I disabled receiver lookup, 🎉 , it started working!!

Will have to test after dinner if "Episode" needs the same lower case first letter - or better still, change the check to case insensitive as surely it was a capital M on movie at some point in the past and who knows if it may come back.

Edit: Quick check and it does indeed seem to be episode with a lower case e -

time="01-17-2026 22:26:15" level=debug msg="decoding payload"
time="01-17-2026 22:26:15" level=debug msg="decodeWebhook: Received event: media.play"
time="01-17-2026 22:26:15" level=info msg="Got a request from UUID: myuuid-com-plexapp-android"
time="01-17-2026 22:26:15" level=debug msg="ProcessWebhook: Media type is: episode"
time="01-17-2026 22:26:15" level=debug msg="ProcessWebhook: Media title is: Who's on First"
time="01-17-2026 22:26:20" level=debug msg="decoding payload"
time="01-17-2026 22:26:20" level=debug msg="decodeWebhook: Received event: media.stop"
time="01-17-2026 22:26:20" level=info msg="Got a request from UUID: myuuid-com-plexapp-android"
time="01-17-2026 22:26:20" level=debug msg="ProcessWebhook: Media type is: episode"
time="01-17-2026 22:26:20" level=debug msg="ProcessWebhook: Media title is: Who's on First"

1 reply

hyacin75 Jan 18, 2026
Author

Will have to test after dinner if "Episode" needs the same lower case first letter - or better still, change the check to case insensitive as surely it was a capital M on movie at some point in the past and who knows if it may come back.

Edit: Quick check and it does indeed seem to be episode with a lower case e -

Opened a PR to make it a case insensitive compare - fixes the issue for me, and I have to assume someone else will eventually come across the same as I don't think there is anything specifically special about my Plex instance that the payload would be uniquely lower case like that - #140

hyacin75 · 2026-01-27T15:43:55Z

hyacin75
Jan 27, 2026
Author

I mucked up the PR as it was tracking HEAD and I've done some additional development, so I closed it. Wasn't looking like it was going to be merged anyway.

I also got TV support working again (for Plex) using a TMDB lookup from the IMDB ID returned by Plex, and switched to a multi-arch build pipeline to support linux/amd64 and linux/arm64. If anyone needs or is interested in any of the above until the new version is finished and released, it's here - https://github.com/hyacin75/gowatchit

0 replies

Uh oh!

Not loading profiles, I don't think... stumped, been troubleshooting for hours #139

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hyacin75 Jan 16, 2026

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