[BUG] 500 error when logging in from mobile; no issues on other platforms #4759

emteedubs · 2023-10-21T16:09:58Z

emteedubs
Oct 21, 2023

The bug

Everything was working fine until a recent upgrade of Immich stack to 1.82.1. Then all of a sudden my photos stopped showing up and I tried to log out and relogin the app. After logging out and trying to login (via email and not OAuth), I get an error message that says: "StatusCode:500; "Internal Server Error"

The corresponding error in my server log:

[Nest] 7  - 10/21/2023, 4:03:33 PM   ERROR [ExceptionsHandler] Unexpected token '<', "<!DOCTYPE "... is not valid JSON
10/21/2023
12:03:33 PM
SyntaxError: Unexpected token '<', "<!DOCTYPE "... is not valid JSON
10/21/2023
12:03:33 PM
    at JSON.parse (<anonymous>)
10/21/2023
12:03:33 PM
    at IncomingMessage.get (/usr/src/app/node_modules/openid-client/lib/helpers/request.js:153:30)
10/21/2023
12:03:33 PM
    at processResponse (/usr/src/app/node_modules/openid-client/lib/helpers/process_response.js:55:25)
10/21/2023
12:03:33 PM
    at Issuer.discover (/usr/src/app/node_modules/openid-client/lib/issuer.js:179:18)
10/21/2023
12:03:33 PM
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
10/21/2023
12:03:33 PM
    at async AuthService.getOAuthClient (/usr/src/app/dist/domain/auth/auth.service.js:240:24)
10/21/2023
12:03:33 PM
    at async AuthService.generateConfig (/usr/src/app/dist/domain/auth/auth.service.js:141:22)
10/21/2023
12:03:33 PM
    at async /usr/src/app/node_modules/@nestjs/core/router/router-execution-context.js:46:28
10/21/2023
12:03:33 PM
    at async /usr/src/app/node_modules/@nestjs/core/router/router-proxy.js:9:17

My server is running behind Traefik. But none of those configs were changed and was working prior to the recent update. Not sure what's causing this error. I have no trouble logging in and out on desktop.

The OS that Immich Server is running on

Ubuntu

Version of Immich Server

v.1.82.1

Version of Immich Mobile App

v1.82.0

Platform with the issue

Server
Web
Mobile

Your docker-compose.yml content

services:
### Immich -  is a high performance self-hosted photo and video backup solution
  immich-server:
    container_name: immich-server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${LIBRARY_LOCATION}:/usr/src/app/upload/library
      - ${UPLOAD_LOCATION}:/usr/src/app/upload/upload
      - ${THUMBS_LOCATION}:/usr/src/app/upload/thumbs
      - ${PROFILE_LOCATION}:/usr/src/app/upload/profile
      - ${ENCODED_VIDEO_LOCATION}:/usr/src/app/upload/encoded-video
    environment:
      DB_HOSTNAME: immich_db
      DB_USERNAME: ${DB_USERNAME}
      DB_DATABASE_NAME: ${DB_DATABASE_NAME}
      DB_PASSWORD: ${DB_PASSWORD}
      LOG_LEVEL: ${LOG_LEVEL}
      TYPESENSE_HOST: immich_typesense
      TYPESENSE_API_KEY: ${TYPESENSE_API_KEY}
      TYPESENSE_PORT: ${TYPESENSE_PORT}
      SERVER_PORT: ${SERVER_PORT}
    depends_on:
      - immich_redis
      - immich_db
      - immich_typesense
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "true"
      com.centurylinklabs.watchtower.monitor-only: "true"

  immich-microservices:
    container_name: immich-microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${LIBRARY_LOCATION}:/usr/src/app/upload/library
      - ${UPLOAD_LOCATION}:/usr/src/app/upload/upload
      - ${THUMBS_LOCATION}:/usr/src/app/upload/thumbs
      - ${PROFILE_LOCATION}:/usr/src/app/upload/profile
      - ${ENCODED_VIDEO_LOCATION}:/usr/src/app/upload/encoded-video
      - ${DOCKERDIR}/appdata/immich/micro:/usr/src/app/.reverse-geocoding-dump
    environment:
      TZ: ${TZ}
      DB_HOSTNAME: immich_db
      DB_USERNAME: ${DB_USERNAME}
      DB_DATABASE_NAME: ${DB_DATABASE_NAME}
      DB_PASSWORD: ${DB_PASSWORD}
      LOG_LEVEL: ${LOG_LEVEL}
      TYPESENSE_HOST: ${TYPESENSE_HOST}
      TYPESENSE_API_KEY: ${TYPESENSE_API_KEY}
      TYPESENSE_PORT: ${TYPESENSE_PORT}
      MICROSERVICES_PORT: ${MICROSERVICES_PORT}
    depends_on:
      - immich_redis
      - immich_db
      - immich_typesense
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "true"
      com.centurylinklabs.watchtower.monitor-only: "true"

  immich-machine-learning:
    container_name: immich-machine-learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - ${DOCKERDIR}/appdata/immich/cache:/cache
      - ${LIBRARY_LOCATION}:/usr/src/app/upload/library
      - ${UPLOAD_LOCATION}:/usr/src/app/upload/upload
      - ${THUMBS_LOCATION}:/usr/src/app/upload/thumbs
      - ${PROFILE_LOCATION}:/usr/src/app/upload/profile
      - ${ENCODED_VIDEO_LOCATION}:/usr/src/app/upload/encoded-video
    environment:
      MACHINE_LEARNING_PORT: ${MACHINE_LEARNING_PORT}
    depends_on:
      - immich_db
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "true"
      com.centurylinklabs.watchtower.monitor-only: "true"

  immich-web:
    container_name: immich-web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    environment:
      PUBLIC_LOGIN_PAGE_MESSAGE: ${PUBLIC_LOGIN_PAGE_MESSAGE}
      PORT: ${PORT}
    depends_on:
      - immich-server
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "true"
      com.centurylinklabs.watchtower.monitor-only: "true"

  immich-proxy:
    container_name: immich-proxy
    image: ghcr.io/immich-app/immich-proxy:release
    environment:
      PUID: ${PUID}
      PGID: ${PGID}
      # Make sure these values get passed through from the env file
      IMMICH_SERVER_URL: ${IMMICH_SERVER_URL}
      IMMICH_WEB_URL: ${IMMICH_WEB_URL}
      IMMICH_MACHINE_LEARNING_URL: ${IMMICH_MACHINE_LEARNING_URL}
    ports:
      - 2283:8080
    depends_on:
      - immich-server
      - immich-web
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "true"
      com.centurylinklabs.watchtower.monitor-only: "true"

  immich_typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.1
    environment:
      TYPESENSE_API_KEY: ${TYPESENSE_API_KEY}
      TYPESENSE_DATA_DIR: /data
      TZ: ${TZ}
      PUID: ${PUID}
      PGID: ${PGID}
    volumes:
      - ${DOCKERDIR}/appdata/immich/typesense:/data
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "false"

  immich_redis:
    container_name: immich_redis
    image: redis:6.2
    environment:
      TZ: ${TZ}
      PUID: ${PUID}
      PGID: ${PGID}
      REDIS_HOSTNAME: ${REDIS_HOSTNAME}
    volumes:
      - ${DOCKERDIR}/appdata/immich/redis:/data
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "false"

  immich_db:
    container_name: immich_db
    image: postgres:14
    healthcheck:
      test: ["CMD", "pg_isready", "-q", "-d", "immich", "-U", "immich"]
      interval: 10s
      timeout: 5s
      retries: 5
    environment:
      TZ: ${TZ}
      PUID: ${PUID}
      PGID: ${PGID}
      POSTGRES_PASSWORD_FILE: /run/secrets/immich_postgres_password
      POSTGRES_USER_FILE: /run/secrets/immich_postgres_user
      POSTGRES_DB_FILE: /run/secrets/immich_postgres_db
    secrets:
      - immich_postgres_password
      - immich_postgres_user
      - immich_postgres_db
    volumes:
      - ${DOCKERDIR}/appdata/immich/db:/var/lib/postgresql/data
    restart: always
    networks:
      - immich_bridge
    labels:
      com.centurylinklabs.watchtower.enable: "false"

Your .env content

PUID=<<REDACTED>>
PGID=<<REDACTED>>
TZ=<<REDACTED>>

##### DIRECTORIES

DOCKERDIR=<<REDACTED>>

##### DOMAIN

DOMAIN=<<REDACTED>>

###################################################################################
#
# IMMICH ENV
#
###################################################################################

###################################################################################
# Upload Directory File Locations
#
# This is the location where uploaded files are stored.
# Used for:
# - immich-machine-learning
# - immich-microservices
# - immich-server
###################################################################################

# UPLOAD_LOCATION=absolute_location_on_your_machine_where_you_want_to_store_the_backup  ### DEFAULT saves to one directory, but below splits the library and data


LIBRARY_LOCATION=/<<REDACTED>>/shared/pictures/photos/
THUMBS_LOCATION=/<<REDACTED>>/docker/appdata/immich/upload/thumbs/
UPLOAD_LOCATION=/<<REDACTED>>/docker/appdata/immich/upload/upload/
PROFILE_LOCATION=/<<REDACTED>>/docker/appdata/immich/upload/profile/
ENCODED_VIDEO_LOCATION=/<<REDACTED>>/docker/appdata/immich/upload/encoded-video/

###################################################################################
# POSTGRS Database
###################################################################################
# NOTE: The following four database variables support Docker secrets by adding a *_FILE suffix to the variable name
# See the docker-compose documentation on secrets for additional details: https://docs.docker.com/compose/compose-file/compose-file-v3/#secrets

DB_USERNAME=<<REDACTED>>
DB_DATABASE_NAME=<<REDACTED>>
DB_PASSWORD=<<REDACTED>>

###################################################################################
# Ports
###################################################################################
PORT=3000
# DB_PORT=5432
SERVER_PORT=3001
MICROSERVICES_PORT=3002
MACHINE_LEARNING_PORT=3003
TYPESENSE_PORT=8108

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# Optional Redis settings:

# Note: these parameters are not automatically passed to the Redis Container
# to do so, please edit the docker-compose.yml file as well. Redis is not configured
# via environment variables, only redis.conf or the command line

# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_USERNAME=
# REDIS_PASSWORD=
# REDIS_SOCKET=


###################################################################################
# Typesense
###################################################################################
TYPESENSE_API_KEY=<<REDACTED>>
# TYPESENSE_ENABLED=false
TYPESENSE_HOST=immich_typesense



###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################

# DISABLE_REVERSE_GEOCODING=false
# REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>[email protected]</i><br>Password: <i>demo</i>"
####################################################################################


PUBLIC_LOGIN_PAGE_MESSAGE=

####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################

IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################

#IMMICH_API_URL_EXTERNAL=http://localhost:3001

###################################################################################
# Immich Version - Optional
#
# This allows all immich docker images to be pinned to a specific version. By default,
# the version is "release" but could be a specific version, like "v1.59.0".
###################################################################################

IMMICH_VERSION=release


####### Other environment Variables ##################################
####### Default=log; verbose, debug, log, warn, error
LOG_LEVEL=debug

Reproduction steps

1.Enter my external domain address that is directed to Immich on mobile app
2.Click next on the app
3.
...

Additional information

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[BUG] 500 error when logging in from mobile; no issues on other platforms #4759

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[BUG] 500 error when logging in from mobile; no issues on other platforms #4759

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emteedubs Oct 21, 2023

The bug

The OS that Immich Server is running on

Version of Immich Server

Version of Immich Mobile App

Platform with the issue

Your docker-compose.yml content

Your .env content

Reproduction steps

Additional information

Replies: 0 comments

emteedubs
Oct 21, 2023