Remainder from Photos Backup is negative

[DELOLCAT]

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

• Yes

The bug

The Remainder section in Photos Backup on Immich iOS can be negative.

The OS that Immich Server is running on

Docker on WSL Ubuntu 22.04

Version of Immich Server

v2.4.1

Version of Immich Mobile App

2.5.6 build.246

Platform with the issue

• Server
• Web
• Mobile

Device make and model

iPhone 13

Your docker-compose.yml content

#
# WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose
#
# Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.

name: immich

services:
  immich-upload-optimizer:
    image: ghcr.io/miguelangel-nubla/immich-upload-optimizer:latest
    ports:
      - "2283:2283"
    environment:
      - IUO_UPSTREAM=http://immich-server:2283
    depends_on:
      - immich-server
    restart: unless-stopped

  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data
      - /etc/localtime:/etc/localtime:ro
      - /mnt/f/Photos:/external/photos:ro
    env_file:
      - .env
    #ports:
    #  - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:9@sha256:fb8d272e529ea567b9bf1302245796f21a2672b8368ca3fcb938ac334e613c8f
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:bcf63357191b76a916ae5eb93464d65c07511da41e3bf7a8416db519b40b1c23
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
      # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs
      # DB_STORAGE_TYPE: 'HDD'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    shm_size: 128mb
    restart: always

volumes:
  model-cache:

Your .env content

not relevant

Reproduction steps

Not sure, just happened during an automatic

backup

Relevant log output

Additional information

No response

[bo0tzz]

The image you posted won't open.

Does this problem still happen if you get rid of that proxy piece inbetween and connect directly to Immich's port 2283?

[seb-1204]

I recall I had a negative number. After app restart this went back to the correct number. At the time I though my server had some high CPU bottleneck and the uploading stalled.
This was on android app.
Closed the app, started again a little later and went back to normal.

[DELOLCAT]

I removed the proxy, and it is the same. Here is the image for reference

[xhd1221]

yes, i encountered the same issue as well.
ios.

[DELOLCAT]

I removed the proxy, and it is the same. Here is the image for reference

Note that I did that multiple days after, it persisted for some time

[headtr1ck]

I sometimes encounter the same issue on Android (server and app both on 2.5.6 but I recall this issue on several older versions as well).

Usually it fixes itself after some time or on app restart.