immich-machine-learning container is unable to download OCR models

[rohitxsh]

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

• Yes

The bug

immich-machine-learning container is stuck because of exceptions while downloading the OCR model

I am unable to download this model even though the host is reachable. Unable to find the model somewhere else to download and copy paste manually.

The OS that Immich Server is running on

Debain 13.3

Version of Immich Server

2.5.6

Version of Immich Mobile App

2.5.6

Platform with the issue

• Server
• Web
• Mobile

Device make and model

No response

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/data
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:9@sha256:546304417feac0874c3dd576e0952c6bb8f06bb4093ea0c9ca303c73cf458f63
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:bcf63357191b76a916ae5eb93464d65c07511da41e3bf7a8416db519b40b1c23
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    shm_size: 128mb
    restart: always
    healthcheck:
      disable: false

Your .env content

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library

# The location where your database files are stored. Network shares are not supported for the database
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=***

# The Immich version to use. You can pin this to a specific version like "v2.1.0"
IMMICH_VERSION=v2

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=***

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=***
DB_DATABASE_NAME=***

Reproduction steps

1. Ran a fresh instance of Immich
2. Uploaded a set of images for the first time
3. All machine learning jobs got stuck, pausing OCR job helped to restore other ML jobs
4. OCR ML model download is still failing

Relevant log output

DownloadFileException: Failed to download https://www.modelscope.cn/models/RapidAI/RapidOCR/resolve/v3.4.0/onnx/PP-OCRv5/det/ch_PP-OCRv5_mobile_det.onnx

INFO    Initiating download: https://www.modelscope.cn/models/RapidAI/RapidOCR/resolve/v3.4.0/onnx/PP-OCRv5/det/ch_PP-OCRv5_mobile_det.onnx

_immich_machine_learning_logs.txt

Additional information

Before I get this feedback, yes I am running my own custom DNS (pi-hole) and I have verified that it is not blocking the request because of cn domain or any other reason. And the host is reachable from inside the machine, the download is getting timed out because the server hosting the model is not responding back.

[Mraedis]

Did you mess up when pasting your compose? Because you seem to have merged immich-server and immich-machine-learning.

[rohitxsh]

Did you mess up when pasting your compose? Because you seem to have merged immich-server and immich-machine-learning.

@Mraedis Ah yes, copy paste issue, fixed.

And to update it's still failing with same error so not a short-term intermittent issue.

[bo0tzz]

Please post the complete logs, not just one line.

[rohitxsh]

Please post the complete logs, not just one line.

@bo0tzz

_immich_machine_learning_logs.txt

[Mraedis]

Are you using a proxy perhaps with limited download size?

[rohitxsh]

Are you using a proxy perhaps with limited download size?

@Mraedis Nope!

[rohitxsh]

I am able to finally download the file on another device but only after switching to a different network connection, looks like the ISP is blocking this download!