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"Unable to upload file" error does not indicate the actual cause (e.g. storage full) #27472

@ibrahelsheikh

Description

@ibrahelsheikh

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Bug: "Unable to upload file" doesn't show the real reason

Version: v2.6.3
Deployment: Docker

What happened

When server storage is full, the upload fails with a generic Unable to upload file error — no indication that the disk is out of space.

Expected

Show a specific message like:

Unable to upload file: Server storage is full.

Suggested Fix

  • Server: return 507 Insufficient Storage when disk is full
  • Client: display the actual error reason in the toast

Screenshot

Image

The OS that Immich Server is running on

windows 11

Version of Immich Server

v2.6.3

Version of Immich Mobile App

v2.6.3.build.3041

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

No response

Your docker-compose.yml content

#
# WARNING: To install Immich, follow our guide: https://docs.immich.app/install/docker-compose
#
# Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:9@sha256:546304417feac0874c3dd576e0952c6bb8f06bb4093ea0c9ca303c73cf458f63
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:bcf63357191b76a916ae5eb93464d65c07511da41e3bf7a8416db519b40b1c23
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
      # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs
      # DB_STORAGE_TYPE: 'HDD'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    shm_size: 128mb
    restart: always
    healthcheck:
      disable: false



volumes:
  model-cache:
  caddy_data:
  caddy_config:

Your .env content

# You can find documentation for all the supported env variables at https://docs.immich.app/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=my location 


# The location where your database files are stored. Network shares are not supported for the database
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v2.1.0"
IMMICH_VERSION=v2.6.3

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD= my pass

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME= my username 
DB_DATABASE_NAME= my db name 



##########################
MACHINE_LEARNING_REQUEST_THREADS=12

Reproduction steps

  1. Fill server storage to capacity
  2. Try to upload any file via the web client
  3. Observe the error toast — it shows "Unable to upload file" with no further detail

Relevant log output

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