Can't delete email from secondary gmail account

[skmaeda]

The extension works perfectly for my primary gmail account.
But when a mail arrives to my secondary account, then I can't do anything from gmail notifier.
If I click delete or mark as read or anything nothing happens.

[inbasic]

Is this on Chrome? The second account is "@gmail"?

[skmaeda]

Is this on Chrome? The second account is "@gmail"?

I'm on firefox. And yes, all my email accounts are on gmail.

[inbasic]

Open "about:debugging#/runtime/this-firefox" in a browser tab, then use "Inspect" button to check logs while deleting on the second account. Maybe we can find the issue there. You should have a gmail.action command with the URL of the message to be deleted.

[skmaeda]

This is what I see when I open the notifier popup:

[offscreen iframe] request
Object { cmd: "gmail.search", request: {…} }
index.js:52:13
SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
search moz-extension://c3369518-7075-4bbd-983c-7eef7fa1986b/core/offscreen/gmail/core.js:122
async* moz-extension://c3369518-7075-4bbd-983c-7eef7fa1986b/core/offscreen/index.js:84
index.js:85:17
[offscreen iframe] exit request 0 index.js:6:11
Object { message: "JSON.parse: unexpected character at line 1 column 1 of the JSON data" }
worker.js:127:17
undefined labels.js:52:15
[repeater] Reason: "webrequest" Type: "now" Delay: 1.00s log.js:29:11
update is rejected; duplicated labels.js:73:17
[repeater] Reason: "alarm.fired" Type: "fired" Delay: 120.00s log.js:29:11
[feed] forced false objects
Array(3) [ {…}, {…}, {…} ]

This is when i click on delete email:
[offscreen iframe] request
Object { cmd: "gmail.action", request: {…} }
index.js:52:13
[offscreen iframe] exit request 0 index.js:6:11
[repeater] Reason: "popup.action" Type: "now" Delay: 0.50s log.js:29:11
[repeater] ignored 1 log.js:29:11
[repeater] ignored 501 log.js:29:11
[repeater] Reason: "alarm.fired" Type: "fired" Delay: 120.00s log.js:29:11
[feed] forced false objects
Array(3) [ {…}, {…}, {…} ]

This is what I see in the gmail.action

Object { cmd: "gmail.action", request: {…} }
​cmd: "gmail.action"
​id: "gmail.action;0.6195583521981839"
​request: Object { method: "gmail.action", cmd: "tr", links: "https://mail.google.com/mail/u/2?account_id=MY_SECONDARY_EMAIL_ADDRESS@gmail.com&message_id=198546439e516900&view=conv&extsrc=atom", … }
​: Object { … }

[skmaeda]

Can I give you some more infos?

[inbasic]

The /u/2/ is wrong and belongs to the third account! Go to the options page and set label inbox for the first two accounts and see if the log report changes from

links: "...u/2..."

to

links: "...u/1..."

[inbasic]

Also please see what script this is from:

index.js:52:13
SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

[skmaeda]

I'm sorry, it's correct. It is my third account :(

[inbasic]

does the extension work for the second account?

[skmaeda]

yes, the second account works

[skmaeda]

Also please see what script this is from:

index.js:52:13 SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

The row is changed, I don't know why. Now it says:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
search moz-extension://c3369518-7075-4bbd-983c-7eef7fa1986b/core/offscreen/gmail/core.js:122
async* moz-extension://c3369518-7075-4bbd-983c-7eef7fa1986b/core/offscreen/index.js:84
index.js:85:17
moz-extension://c3369518-7075-4bbd-983c-7eef7fa1986b/core/offscreen/index.js:85
(Asinc.: promise callback)
moz-extension://c3369518-7075-4bbd-983c-7eef7fa1986b/core/offscreen/index.js:84

It's the gmail.search command

else if (request.cmd === 'gmail.search') {
gmail.search(request.request).then(response).catch(e => {
console.error(e);
response({
message: e.message
});

[inbasic]

To determine whether the issue is related to the account or the orders, please log out of all accounts and try logging in again in a different order.

[skmaeda]

Ok, I exchanged the order for second and third email. Not it's the second account that doesn't work. The one that didn't work even before when it was third.
Can you tell me which gmail settings do I have to check?

[skmaeda]

Maybe this can help. I debugged the js scripts and checked the response from gmail.

screenshot

[inbasic]

It looks fine to me! Do you have the "conversion view off" for this account?