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1 parent f6816a3 commit 1202951Copy full SHA for 1202951
descriptions/0/api.intercom.io.yaml
@@ -12929,6 +12929,12 @@ paths:
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| snoozed_until | Date (UNIX timestamp) |
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| ticket_attribute.{id} | String or Boolean or Date (UNIX timestamp) or Float or Integer |
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+ {% admonition type="info" name="Searching by Category" %}
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+ When searching for tickets by the **`category`** field, specific terms must be used instead of the category names:
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+ * For **Customer** category tickets, use the term `request`.
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+ * For **Back-office** category tickets, use the term `task`.
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+ * For **Tracker** category tickets, use the term `tracker`.
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+
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### Accepted Operators
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{% admonition type="info" name="Searching based on `created_at`" %}
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