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Update overrides
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‎descriptions/2.14/api.intercom.io.yaml‎

Lines changed: 2 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -3400,7 +3400,7 @@ paths:
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required: true
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description: The unique identifier for the contact which is given by Intercom
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schema:
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type: integer
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type: string
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tags:
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- Companies
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- Contacts
@@ -18687,7 +18687,7 @@ components:
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description: The data export api is used to view all message sent & viewed in
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a given timeframe.
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properties:
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job_identfier:
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job_identifier:
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type: string
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description: The identifier for your job.
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example: orzzsbd7hk67xyu

‎fern/openapi-overrides.yml‎

Lines changed: 261 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -525,11 +525,58 @@ paths:
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- conversations
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x-fern-sdk-method-name: find
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x-fern-request-name: FindConversationRequest
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# conversation_id is incorrectly typed as an integer in the spec, but is actually a string.
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parameters:
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- name: Intercom-Version
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in: header
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schema:
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"$ref": "#/components/schemas/intercom_version"
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- name: conversation_id
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in: path
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required: true
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description: The id of the conversation to target
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example: '123'
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schema:
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type: string
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- name: display_as
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in: query
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required: false
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description: Set to plaintext to retrieve conversation messages in plain text.
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example: plaintext
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schema:
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type: string
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- name: include_translations
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in: query
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required: false
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description: If set to true, conversation parts will be translated to the detected language of the conversation.
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example: true
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schema:
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type: boolean
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put:
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x-fern-sdk-group-name:
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- conversations
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x-fern-sdk-method-name: update
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x-fern-request-name: UpdateConversationRequest
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# conversation_id is incorrectly typed as an integer in the spec, but is actually a string.
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parameters:
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- name: Intercom-Version
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in: header
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schema:
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"$ref": "#/components/schemas/intercom_version"
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- name: conversation_id
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in: path
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required: true
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description: The id of the conversation to target
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example: 123
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schema:
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type: string
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- name: display_as
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in: query
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required: false
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description: Set to plaintext to retrieve conversation messages in plain text.
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example: plaintext
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schema:
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type: string
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/conversations/{conversation_id}/reply:
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post:
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requestBody:
@@ -558,6 +605,156 @@ paths:
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- conversations
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x-fern-sdk-method-name: runAssignmentRules
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x-fern-request-name: AutoAssignConversationRequest
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summary: Run Assignment Rules on a conversation
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parameters:
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- name: Intercom-Version
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in: header
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schema:
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"$ref": "#/components/schemas/intercom_version"
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- name: conversation_id
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in: path
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required: true
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description: The identifier for the conversation as given by Intercom.
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example: '123'
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schema:
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type: string
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tags:
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- Conversations
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operationId: autoAssignConversation
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description: |
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{% admonition type="danger" name="Deprecation of Run Assignment Rules" %}
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Run assignment rules is now deprecated in version 2.12 and future versions and will be permanently removed on December 31, 2026. After this date, any requests made to this endpoint will fail.
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{% /admonition %}
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You can let a conversation be automatically assigned following assignment rules.
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{% admonition type="warning" name="When using workflows" %}
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It is not possible to use this endpoint with Workflows.
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{% /admonition %}
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responses:
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'200':
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description: Assign a conversation using assignment rules
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content:
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application/json:
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examples:
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Assign a conversation using assignment rules:
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value:
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type: conversation
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id: '409'
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created_at: 1719492880
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updated_at: 1719492881
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waiting_since:
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snoozed_until:
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source:
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type: conversation
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id: '403918285'
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delivered_as: admin_initiated
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subject: ''
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body: "<p>this is the message body</p>"
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author:
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type: admin
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id: '991267623'
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name: Ciaran197 Lee
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email: [email protected]
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attachments: []
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url:
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redacted: false
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contacts:
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type: contact.list
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contacts:
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- type: contact
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id: 667d61108a68186f43bafe09
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external_id: '70'
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first_contact_reply:
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admin_assignee_id:
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team_assignee_id:
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open: false
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state: closed
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read: false
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tags:
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type: tag.list
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tags: []
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priority: not_priority
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sla_applied:
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statistics:
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conversation_rating:
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teammates:
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title:
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custom_attributes: {}
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topics: {}
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ticket:
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linked_objects:
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type: list
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data: []
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total_count: 0
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has_more: false
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ai_agent:
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ai_agent_participated: false
691+
conversation_parts:
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type: conversation_part.list
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conversation_parts:
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- type: conversation_part
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id: '107'
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part_type: default_assignment
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body:
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created_at: 1719492881
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updated_at: 1719492881
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notified_at: 1719492881
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assigned_to:
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type: nobody_admin
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id:
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author:
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id: '991267624'
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type: bot
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name: Operator
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email: [email protected]
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attachments: []
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external_id:
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redacted: false
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total_count: 1
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schema:
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"$ref": "#/components/schemas/conversation"
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'404':
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description: Not found
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content:
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application/json:
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examples:
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Not found:
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value:
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type: error.list
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request_id: 9d88a5a7-6df9-42ff-b324-2387db7be984
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errors:
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- code: not_found
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message: Resource Not Found
727+
schema:
728+
"$ref": "#/components/schemas/error"
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'401':
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description: Unauthorized
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content:
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application/json:
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examples:
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Unauthorized:
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value:
736+
type: error.list
737+
request_id: 8aeac960-c7fb-41f7-8cc9-cd3d62f6ff92
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errors:
739+
- code: unauthorized
740+
message: Access Token Invalid
741+
schema:
742+
"$ref": "#/components/schemas/error"
743+
'403':
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description: API plan restricted
745+
content:
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application/json:
747+
examples:
748+
API plan restricted:
749+
value:
750+
type: error.list
751+
request_id: '037980c4-84cb-4d3a-ad64-66e4e563a275'
752+
errors:
753+
- code: api_plan_restricted
754+
message: Active subscription needed.
755+
schema:
756+
"$ref": "#/components/schemas/error"
757+
561758
/conversations/{conversation_id}/customers:
562759
post:
563760
x-fern-sdk-group-name:
@@ -1800,7 +1997,70 @@ components:
18001997
- away_mode_reassign
18011998
- has_inbox_seat
18021999
- team_ids
1803-
# The spec incorrectly labels default_locale and translated_content as required
2000+
# The spec incorrectly labels default_locale, translated_content, and job_title as required
2001+
properties:
2002+
type:
2003+
type: string
2004+
description: String representing the object's type. Always has the value
2005+
`admin`.
2006+
example: admin
2007+
id:
2008+
type: string
2009+
description: The id representing the admin.
2010+
example: '1295'
2011+
name:
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type: string
2013+
description: The name of the admin.
2014+
example: Joe Example
2015+
email:
2016+
type: string
2017+
description: The email of the admin.
2018+
example: [email protected]
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job_title:
2020+
type: string
2021+
description: The job title of the admin.
2022+
example: Associate
2023+
away_mode_enabled:
2024+
type: boolean
2025+
description: Identifies if this admin is currently set in away mode.
2026+
example: false
2027+
away_mode_reassign:
2028+
type: boolean
2029+
description: Identifies if this admin is set to automatically reassign new
2030+
conversations to the apps default inbox.
2031+
example: false
2032+
away_status_reason_id:
2033+
type: integer
2034+
nullable: true
2035+
description: The unique identifier of the away status reason
2036+
example: 12345
2037+
has_inbox_seat:
2038+
type: boolean
2039+
description: Identifies if this admin has a paid inbox seat to restrict/allow
2040+
features that require them.
2041+
example: true
2042+
team_ids:
2043+
type: array
2044+
description: This object represents the avatar associated with the admin.
2045+
example:
2046+
- 814865
2047+
items:
2048+
type: integer
2049+
# The spec incorrectly labels avatar as a string type, while server responses show it as an object.
2050+
avatar:
2051+
type: object
2052+
nullable: true
2053+
description: The avatar object associated with the admin
2054+
properties:
2055+
image_url:
2056+
type: string
2057+
format: uri
2058+
description: URL of the admin's avatar image
2059+
example: https://example.org/128Wash.jpg
2060+
required:
2061+
- image_url
2062+
team_priority_level:
2063+
"$ref": "#/components/schemas/team_priority_level"
18042064
article_list_item:
18052065
required:
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- id

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