Release 14.0.0

Author: intercom-ios-release-robot

CHANGELOG.md

@@ -1,3 +1,59 @@
+## 14.0.0 
+##### Release Date: 4-11-2022
+
+### 🚀 Enhancements
+
+**In v14.0.0 of the Intercom mobile SDK!! Say hello to the most customizable Messenger. Ever. 👋**
+
+**📱 New feature: Messenger**
+
+👋🏼  Introducing the fully customizable Messenger that provides customers with in-context engagement throughout their journey.
+
+* **Customization:** Now you can update and style your Messenger just the way you want it and enable a consistent brand experience with a fully customizable Messenger. [Learn more and get started here.](https://www.intercom.com/help/en/articles/6612589-set-up-the-fully-customizable-messenger)
+![Image](https://user-images.githubusercontent.com/101131135/199487389-9100911a-192d-4b02-a1b4-232d22769408.jpeg)
+
+
+* **Spaces:** You’ll have increased product flexibility and versatility with Messenger ‘spaces’ that provide intuitive navigation for your customers. Let’s go through each of the 3 new spaces you can add to your Messenger:
+
+  * **Home Space:** A redesigned Home screen that’s highly configurable and supports multiple use cases with new capabilities.
+  * **Messages Space:** Messages is a dedicated space for conversation management. Both inbound and outbound conversations and conversations which contain [tickets](https://www.intercom.com/help/en/articles/6436600-tickets-explained) will live here. 
+  * **Help Space:** Enable customers to better self-serve with a more intuitive and personalized support experience. Customers can access a full, in-context help center from anywhere in your product with the dedicated Help Space.
+
+**📱 New feature: Tickets**
+
+Go beyond simple live chat – handle complex customer requests asynchronously.
+
+* As you scale, so does your conversation volume and not every customer request can be handled in a live chat. That’s where tickets come in.
+* Let customers submit tickets directly from your app for async resolution
+
+
+[Learn more about Intercom Messenger](https://www.intercom.com/messenger) 
+
+[Learn more about Intercom Tickets](https://www.intercom.com/help/en/articles/6436600-tickets-explained) 
+
+👉  Upgrade to the latest version of the mobile SDK today to use the feature on mobile. 
+
+As this is a major update, there are few API changes which are listed below:
+
+| Method - Swift      |Method - Obj-C| Description |
+| ----------- | ----------- | ----------- |
+| func present(_ space:Space)      |+ (void)presentIntercom:(Space)space| Open a specific space in intercom. (Home, Messages, HelpCenter)       |
+| func present()   |+ (void)presentIntercom| Open Intercom - defaults to the Home space        |
+| func presentContent(_ content: Content) |+ (void)presentContent:(IntercomContent *)content| Present Intercom content. Valid content types are Article, Carousel, HelpCenter Collections |
+
+The following methods have also been fully deprecated:
+
+| Method - Swift      |
+| ----------- |
+| func presentMessenger() | 
+| func presentHelpCenter() |
+| func presentHelpCenterCollections(collectionIds: [String]) |
+| func presentArticle(articleId: String) |
+| func presentCarousel(carouselId: String ) |
+| func presentSurvey(surveyId: String) |
+
+[You can find more information about migrating to v14.0.0 here](https://developers.intercom.com/installing-intercom/docs/migrating-to-v1400)
+
 ## 13.0.0  
 ###### Release Date: 12-09-2022
 

Intercom.podspec

@@ -1,6 +1,6 @@
 Pod::Spec.new do |s|
   s.name                = 'Intercom'
-  s.version             = '13.0.0'
+  s.version             = '14.0.0'
   s.summary             = 'The Intercom iOS SDK, for integrating Intercom into your iOS application.'
   s.license             = { :type => "Apache 2.0", :file => "LICENSE" }
   s.authors             = {"Brian Boyle"=>"[email protected]", "Mike McNamara"=>"[email protected]", "Katherine Brennan"=>"[email protected]", "Himanshi Goyal"=>"[email protected]", "Niamh Coleman"=>"[email protected]"}

Intercom.xcframework/Info.plist

@@ -6,30 +6,30 @@
 	<array>
 		<dict>
 			<key>LibraryIdentifier</key>
-			<string>ios-arm64</string>
+			<string>ios-arm64_x86_64-simulator</string>
 			<key>LibraryPath</key>
 			<string>Intercom.framework</string>
 			<key>SupportedArchitectures</key>
 			<array>
 				<string>arm64</string>
+				<string>x86_64</string>
 			</array>
 			<key>SupportedPlatform</key>
 			<string>ios</string>
+			<key>SupportedPlatformVariant</key>
+			<string>simulator</string>
 		</dict>
 		<dict>
 			<key>LibraryIdentifier</key>
-			<string>ios-arm64_x86_64-simulator</string>
+			<string>ios-arm64</string>
 			<key>LibraryPath</key>
 			<string>Intercom.framework</string>
 			<key>SupportedArchitectures</key>
 			<array>
 				<string>arm64</string>
-				<string>x86_64</string>
 			</array>
 			<key>SupportedPlatform</key>
 			<string>ios</string>
-			<key>SupportedPlatformVariant</key>
-			<string>simulator</string>
 		</dict>
 	</array>
 	<key>CFBundlePackageType</key>

Intercom.xcframework/ios-arm64/Intercom.framework/Headers/ICMHelpCenterArticleAuthor.h

@@ -0,0 +1,38 @@
+//
+//  ICMHelpCenterArticleAuthor.h
+//  IntercomSDK-Private
+//
+//  Created by Karthik Maharajan Skandarajah on 07/07/22.
+//  Copyright © 2022 Intercom. All rights reserved.
+//
+
+#import <Foundation/Foundation.h>
+
+NS_ASSUME_NONNULL_BEGIN
+
+NS_SWIFT_NAME(HelpCenterArticleAuthor)
+@interface ICMHelpCenterArticleAuthor : NSObject
+
+/**
+ The id of this author.
+ */
+@property (nonatomic, copy) NSString *authorId;
+
+/**
+ The name of this author.
+ */
+@property (nonatomic, copy) NSString *displayName;
+
+/**
+ The url for the avatar of this author.
+ */
+@property (nonatomic, copy, nullable) NSURL *avatarURL;
+
+
+- (instancetype)initWithAuthorId:(NSString *)authorId
+                     displayName:(NSString *)displayName
+                          avatarURL:(nullable NSURL *)avatarURL;
+
+@end
+
+NS_ASSUME_NONNULL_END

Intercom.xcframework/ios-arm64/Intercom.framework/Headers/ICMHelpCenterCollection.h

@@ -32,9 +32,15 @@ NS_SWIFT_NAME(HelpCenterCollection)
  */
 @property (nonatomic, copy, nullable) NSString *summary;
 
+/**
+ The number of articles in this collection.
+ */
+@property (nonatomic, assign) NSInteger articleCount;
+
 - (instancetype)initWithCollectionId:(NSString *)collectionId
                                title:(NSString *)title
-                             summary:(nullable NSString *)summary;
+                             summary:(nullable NSString *)summary
+                        articleCount:(NSInteger)articleCount;
 
 @end
 

Intercom.xcframework/ios-arm64/Intercom.framework/Headers/ICMHelpCenterCollectionContent.h

@@ -9,6 +9,7 @@
 #import <Foundation/Foundation.h>
 @class ICMHelpCenterArticle;
 @class ICMHelpCenterSection;
+@class ICMHelpCenterArticleAuthor;
 
 NS_ASSUME_NONNULL_BEGIN
 
@@ -38,16 +39,28 @@ NS_SWIFT_NAME(HelpCenterCollectionContent)
  */
 @property (nonatomic, strong) NSArray<ICMHelpCenterArticle *> *articles;
 
+/**
+ The total number of articles in this collection, which comprises of all articles not belonging to any section, and all articles in all sections of this collection.
+ */
+@property (nonatomic, assign) NSInteger articleCount;
+
 /**
  The sections contained in this collection.
  */
 @property (nonatomic, strong) NSArray<ICMHelpCenterSection *> *sections;
 
+/**
+ The authors of articles in this collection.
+ */
+@property (nonatomic, copy) NSArray<ICMHelpCenterArticleAuthor *> *authors;
+
 - (instancetype)initWithCollectionId:(NSString *)collectionId
                                title:(NSString *)title
                              summary:(nullable NSString *)summary
                             articles:(NSArray<ICMHelpCenterArticle *> *)articles
-                            sections:(NSArray<ICMHelpCenterSection *> *)sections;
+                   articleCount:(NSInteger)articleCount
+                            sections:(NSArray<ICMHelpCenterSection *> *)sections
+                             authors:(NSArray<ICMHelpCenterArticleAuthor *> *)authors;
 
 
 @end