Error when attempting to browse beyond the root directory

[SuperPupperDoggo]

I am getting Not Found. Service Error Message. NoSuchBucket. when attempting to open folders in my bucket. This does not seem to be a server side issue as my application can access it just fine. The bucket is hosted on Linode at the us-east-1 region and this is occurring across all my buckets.

[dkocher]

Do you connect with a Linode Object Storage connection profile provided in Preferences → Profiles? Please attach the transcript.

[twodom]

I am experiencing the same issue. I chose the "Amazon S3" profile because the bucket I'm connecting to an "Linode Object Storage" in Los Angeles, CA(us-lax-1.lindeobjects.com), and I didn't find a match in the profiles. Is it possible that the program does not support the new region "bucketxx.us-lax-1.linodeobjects.com"?

[dkocher]

The documentation and available connection profiles can be found in our documentation ¹. I have opened iterate-ch/profiles#70 to add profiles for new regions.

Footnotes

1. https://docs.cyberduck.io/protocols/s3/linode/ ↩

[SuperPupperDoggo]

Oh. I was not aware you had to do that. From what I can tell the profiles are for specifying the way linode’s S3 servers exactly work, I feel like it should either automatically install the profile or prompt the user to do so when connecting to a linode S3 bucket?

[dkocher]

That would be a great addition. I have opened #15408 for this proposal.

[dkocher]

Also refer to the documentation from Linode.