Cyberduck keeps disconnecting #17146

andrastudio · 2023-09-06T01:50:39Z

andrastudio
Sep 6, 2023

I know there are already some reports about this bug but I can't comment on the issue because they are closed for new comment.

I'm still experiencing my Cyberduck keeps on disconnecting after being idle for a few seconds, I need to keep doing something on Cyberduck in order for it not disconnecting. It's been happening since several years ago, even after I upgraded to a new Macbook the issue remains.

I'm currently using Cyberduck 8.6.3 (40040) on Macbook Pro M1 running on MacOS Ventura.

Here's the log:

2023-09-06 08:37:08,347 [Thread-7049] WARN  ch.cyberduck.core.pool.StatelessSessionPool - Keep connection Session{host=Host{protocol=Profile{parent=sftp, vendor=iterate GmbH, description=null, image=null}, region='null', port=22, hostname='xxx.xxx.xxx.xxx', credentials=Credentials{user='user', oauth='OAuthTokens{accessToken='', refreshToken='', expiryInMilliseconds=9223372036854775807}', token='', identity=null}, uuid='c268897a-9a03-4573-9b66-d3fc132bda7e', nickname='MySERVER', defaultpath='/home/user/webapps', workdir=null, custom=null, labels=null}, state=open} alive with failure BackgroundException{class=class ch.cyberduck.core.exception.InteroperabilityException, file=Path{path='/home/user/webapps/themainpop/wp-content/themes/themainpop', type=[directory]}, message='Listing directory themainpop failed.', detail='Timeout expired: 15000 MILLISECONDS.', cause='net.schmizz.sshj.sftp.SFTPException: Timeout expired: 15000 MILLISECONDS'}
2023-09-06 08:37:08,349 [Thread-7049] WARN  ch.cyberduck.core.threading.AbstractRetryCallable - Cancel retry for failure BackgroundException{class=class ch.cyberduck.core.exception.InteroperabilityException, file=Path{path='/home/user/webapps/themainpop/wp-content/themes/themainpop', type=[directory]}, message='Listing directory themainpop failed.', detail='Timeout expired: 15000 MILLISECONDS.', cause='net.schmizz.sshj.sftp.SFTPException: Timeout expired: 15000 MILLISECONDS'} after 1 counts
2023-09-06 08:37:08,349 [Thread-7049] WARN  ch.cyberduck.core.threading.BackgroundCallable - Failure running background task WorkerBackgroundAction{worker=SessionListWorker{directory=Path{path='/home/user/webapps/themainpop/wp-content/themes/themainpop', type=[directory]}}}
java.lang.Exception: null
	at ch.cyberduck.core.threading.BackgroundCallable.<init>(BackgroundCallable.java:38) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.DefaultBackgroundExecutor.execute(DefaultBackgroundExecutor.java:81) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.AbstractController.background(AbstractController.java:72) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.ui.cocoa.controller.BrowserController.reload(BrowserController.java:527) ~[osx-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.ui.cocoa.controller.BrowserController.reloadButtonClicked(BrowserController.java:2268) ~[osx-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at org.rococoa.internal.OCInvocationCallbacks.callMethod(OCInvocationCallbacks.java:170) [rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks.access$200(OCInvocationCallbacks.java:52) [rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks$2.callback(OCInvocationCallbacks.java:82) [rococoa-core-0.9.1.jar:?]
	at jdk.internal.reflect.GeneratedMethodAccessor4730.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.invokeCallback(CallbackReference.java:585) [jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.callback(CallbackReference.java:616) [jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.Native.invokeVoid(Native Method) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.Function.invoke(Function.java:415) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.Function.invoke(Function.java:361) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.Function.invoke(Function.java:315) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at org.rococoa.internal.MsgSendHandler.invoke(MsgSendHandler.java:114) ~[rococoa-core-0.9.1.jar:?]
	at com.sun.jna.Library$Handler.invoke(Library.java:263) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at jdk.proxy2.$Proxy5.syntheticSendMessage(Unknown Source) ~[?:?]
	at org.rococoa.Foundation.send(Foundation.java:207) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.Foundation.send(Foundation.java:181) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.ObjCObjectInvocationHandler.sendOnThisOrMainThread(ObjCObjectInvocationHandler.java:245) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.ObjCObjectInvocationHandler.invokeCocoa(ObjCObjectInvocationHandler.java:212) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.ObjCObjectInvocationHandler.intercept(ObjCObjectInvocationHandler.java:171) ~[rococoa-core-0.9.1.jar:?]
	at ch.cyberduck.binding.application.NSApplication$$ByRococoa.run(<generated>) ~[binding-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:124) ~[osx-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
Caused by: ch.cyberduck.core.exception.InteroperabilityException: Listing directory themainpop failed.
	at ch.cyberduck.core.sftp.SFTPExceptionMappingService.map(SFTPExceptionMappingService.java:90) ~[ssh-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.sftp.SFTPExceptionMappingService.map(SFTPExceptionMappingService.java:50) ~[ssh-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.AbstractExceptionMappingService.map(AbstractExceptionMappingService.java:53) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.sftp.SFTPListService.list(SFTPListService.java:96) ~[ssh-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.vault.VaultFinderListService.list(VaultFinderListService.java:46) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.vault.registry.VaultRegistryListService.list(VaultRegistryListService.java:68) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.worker.SessionListWorker.run(SessionListWorker.java:62) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.worker.SessionListWorker.run(SessionListWorker.java:37) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.WorkerBackgroundAction.run(WorkerBackgroundAction.java:70) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction.run(SessionBackgroundAction.java:122) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction$1.call(SessionBackgroundAction.java:106) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.DefaultRetryCallable.call(DefaultRetryCallable.java:52) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:108) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.BackgroundCallable.run(BackgroundCallable.java:96) [core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.BackgroundCallable.call(BackgroundCallable.java:60) [core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at java.util.concurrent.FutureTask.run(Unknown Source) [?:?]
	at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:?]
	at java.util.concurrent.FutureTask.run(Unknown Source) [?:?]
	at ch.cyberduck.core.threading.DispatchExecutorService$InvocationFutureTask.run(DispatchExecutorService.java:281) [libcore-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at org.rococoa.internal.OCInvocationCallbacks.callMethod(OCInvocationCallbacks.java:170) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks.access$200(OCInvocationCallbacks.java:52) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks$2.callback(OCInvocationCallbacks.java:82) ~[rococoa-core-0.9.1.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.invokeCallback(CallbackReference.java:585) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.callback(CallbackReference.java:616) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
Caused by: net.schmizz.sshj.sftp.SFTPException: Timeout expired: 15000 MILLISECONDS
	at net.schmizz.sshj.sftp.SFTPException$1.chain(SFTPException.java:33) ~[sshj-0.35.0.jar:?]
	at net.schmizz.sshj.sftp.SFTPException$1.chain(SFTPException.java:26) ~[sshj-0.35.0.jar:?]
	at net.schmizz.concurrent.Promise.retrieve(Promise.java:139) ~[sshj-0.35.0.jar:?]
	at net.schmizz.sshj.sftp.SFTPEngine.doRequest(SFTPEngine.java:146) ~[sshj-0.35.0.jar:?]
	at net.schmizz.sshj.sftp.SFTPEngine.openDir(SFTPEngine.java:169) ~[sshj-0.35.0.jar:?]
	at ch.cyberduck.core.sftp.SFTPListService.list(SFTPListService.java:61) ~[ssh-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.vault.VaultFinderListService.list(VaultFinderListService.java:46) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.vault.registry.VaultRegistryListService.list(VaultRegistryListService.java:68) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.worker.SessionListWorker.run(SessionListWorker.java:62) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.worker.SessionListWorker.run(SessionListWorker.java:37) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.WorkerBackgroundAction.run(WorkerBackgroundAction.java:70) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction.run(SessionBackgroundAction.java:122) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction$1.call(SessionBackgroundAction.java:106) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.DefaultRetryCallable.call(DefaultRetryCallable.java:52) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:108) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.BackgroundCallable.run(BackgroundCallable.java:96) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.BackgroundCallable.call(BackgroundCallable.java:60) [core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at java.util.concurrent.FutureTask.run(Unknown Source) ~[?:?]
	at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:?]
	at java.util.concurrent.FutureTask.run(Unknown Source) ~[?:?]
	at ch.cyberduck.core.threading.DispatchExecutorService$InvocationFutureTask.run(DispatchExecutorService.java:281) ~[libcore-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at org.rococoa.internal.OCInvocationCallbacks.callMethod(OCInvocationCallbacks.java:170) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks.access$200(OCInvocationCallbacks.java:52) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks$2.callback(OCInvocationCallbacks.java:82) ~[rococoa-core-0.9.1.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.invokeCallback(CallbackReference.java:585) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.callback(CallbackReference.java:616) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
Caused by: java.util.concurrent.TimeoutException: Timeout expired: 15000 MILLISECONDS
	at net.schmizz.concurrent.Promise.retrieve(Promise.java:139) ~[sshj-0.35.0.jar:?]
	at net.schmizz.sshj.sftp.SFTPEngine.doRequest(SFTPEngine.java:146) ~[sshj-0.35.0.jar:?]
	at net.schmizz.sshj.sftp.SFTPEngine.openDir(SFTPEngine.java:169) ~[sshj-0.35.0.jar:?]
	at ch.cyberduck.core.sftp.SFTPListService.list(SFTPListService.java:61) ~[ssh-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.vault.VaultFinderListService.list(VaultFinderListService.java:46) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.vault.registry.VaultRegistryListService.list(VaultRegistryListService.java:68) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.worker.SessionListWorker.run(SessionListWorker.java:62) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.worker.SessionListWorker.run(SessionListWorker.java:37) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.WorkerBackgroundAction.run(WorkerBackgroundAction.java:70) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction.run(SessionBackgroundAction.java:122) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction$1.call(SessionBackgroundAction.java:106) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.DefaultRetryCallable.call(DefaultRetryCallable.java:52) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:108) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.BackgroundCallable.run(BackgroundCallable.java:96) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at ch.cyberduck.core.threading.BackgroundCallable.call(BackgroundCallable.java:60) ~[core-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at java.util.concurrent.FutureTask.run(Unknown Source) ~[?:?]
	at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:?]
	at java.util.concurrent.FutureTask.run(Unknown Source) ~[?:?]
	at ch.cyberduck.core.threading.DispatchExecutorService$InvocationFutureTask.run(DispatchExecutorService.java:281) ~[libcore-8.6.3.jar:5de4863ac8abfe5b7c9fb95330beefb62c14b995]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at org.rococoa.internal.OCInvocationCallbacks.callMethod(OCInvocationCallbacks.java:170) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks.access$200(OCInvocationCallbacks.java:52) ~[rococoa-core-0.9.1.jar:?]
	at org.rococoa.internal.OCInvocationCallbacks$2.callback(OCInvocationCallbacks.java:82) ~[rococoa-core-0.9.1.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
	at java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.invokeCallback(CallbackReference.java:585) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
	at com.sun.jna.CallbackReference$DefaultCallbackProxy.callback(CallbackReference.java:616) ~[jna-min-5.12.1.jar:5.12.1 (b0)]
2023-09-06 08:37:08,355 [Thread-7049] INFO  ch.cyberduck.core.threading.SessionBackgroundAction - Run alert callback ch.cyberduck.ui.cocoa.callback.PromptAlertCallback@6ffc8579 for failure BackgroundException{class=class ch.cyberduck.core.exception.InteroperabilityException, file=Path{path='/home/user/webapps/themainpop/wp-content/themes/themainpop', type=[directory]}, message='Listing directory themainpop failed.', detail='Timeout expired: 15000 MILLISECONDS.', cause='net.schmizz.sshj.sftp.SFTPException: Timeout expired: 15000 MILLISECONDS'}
2023-09-06 08:37:08,355 [Thread-7049] DEBUG ch.cyberduck.core.threading.DefaultFailureDiagnostics - Determine cause for failure BackgroundException{class=class ch.cyberduck.core.exception.InteroperabilityException, file=Path{path='/home/user/webapps/themainpop/wp-content/themes/themainpop', type=[directory]}, message='Listing directory themainpop failed.', detail='Timeout expired: 15000 MILLISECONDS.', cause='net.schmizz.sshj.sftp.SFTPException: Timeout expired: 15000 MILLISECONDS'}
2023-09-06 08:37:08,356 [Thread-7049] DEBUG ch.cyberduck.core.notification.NotificationCenter - Schedule notification <NSUserNotification:0x139826770> { title: "Listing directory themainpop failed." informativeText: "MySERVER" actionButtonTitle: "(null)" identifier: c268897a-9a03-4573-9b66-d3fc132bda7e }
2023-09-06 08:37:08,377 [main] DEBUG ch.cyberduck.core.threading.DefaultFailureDiagnostics - Determine cause for failure BackgroundException{class=class ch.cyberduck.core.exception.InteroperabilityException, file=Path{path='/home/user/webapps/themainpop/wp-content/themes/themainpop', type=[directory]}, message='Listing directory themainpop failed.', detail='Timeout expired: 15000 MILLISECONDS.', cause='net.schmizz.sshj.sftp.SFTPException: Timeout expired: 15000 MILLISECONDS'}
2023-09-06 08:37:08,377 [main] WARN  ch.cyberduck.core.Factory - No implementation given for factory ReachabilityDiagnosticsFactory
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidChangeBackingProperties for selector:windowDidChangeBackingProperties:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowWillMove for selector:windowWillMove:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowWillExitVersionBrowser for selector:windowWillExitVersionBrowser:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidUpdate for selector:windowDidUpdate:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidResize for selector:windowDidResize:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidMiniaturize for selector:windowDidMiniaturize:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidEnterFullScreen for selector:windowDidEnterFullScreen:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidExitFullScreen for selector:windowDidExitFullScreen:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidChangeOcclusionState for selector:windowDidChangeOcclusionState:
2023-09-06 08:37:08,393 [main] DEBUG org.rococoa.callback - No method windowDidMove for selector:windowDidMove:

tatze96 · 2023-11-16T11:52:59Z

tatze96
Nov 16, 2023
Collaborator

Based on the log snipped, it seems that the listing fails because the server doesn't answer in time on the sent request.

Please try if increasing the Timeout for opening connection within the Cyberduck preferences Connection tab resolves the connectivity issue.

0 replies

andrastudio · 2023-11-17T01:41:47Z

andrastudio
Nov 17, 2023
Author

@tatze96 I already tried that but the issue still exist.

0 replies

ricapag2409 · 2023-12-18T15:57:10Z

ricapag2409
Dec 18, 2023

I'm already having this issue too, log attached.
cyberduck.log

0 replies

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Cyberduck keeps disconnecting #17146

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Cyberduck keeps disconnecting #17146

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andrastudio Sep 6, 2023

Replies: 3 comments

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tatze96 Nov 16, 2023 Collaborator

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andrastudio Nov 17, 2023 Author

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ricapag2409 Dec 18, 2023

andrastudio
Sep 6, 2023

tatze96
Nov 16, 2023
Collaborator

andrastudio
Nov 17, 2023
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ricapag2409
Dec 18, 2023