Cyberduck 9.1.6 Won’t List Directories Since Update

[fakeplastic87]

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• If you have trouble connecting to a server or your login credentials are not valid, try to resolve the issue with the assistance of your hosting service provider. Any such ticket will be closed with a resolution of thirdparty.

Describe the bug
Ever since the 9.1.6 update, Cyberduck will not list server directories. I just get a timeout error. I am able to connect without issue using FileZilla.

To Reproduce
Steps to reproduce the behavior:

1. Open Cyberduck
2. Double-click a Bookmark
3. Wait...
4. See error

Expected behavior
The server directories should list without issue.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: macOS Sonoma 14.7

Log Files
Please include the log file. You can reach the logging output in Preferences → Connection.

cyberduck.log

Additional context
Add any other context about the problem here.

[dkocher]

The log indicates it is not possible to open a connection to the address and port the server advertised for data transfers.

2025-07-30 13:19:30,628 [Thread-74] INFO  ch.cyberduck.transcript.request - PASV
2025-07-30 13:19:30,655 [Thread-74] INFO  ch.cyberduck.transcript.response - 227 Entering Passive Mode (35,212,6,19,135,9)
2025-07-30 13:19:30,656 [Thread-74] INFO  ch.cyberduck.core.proxy.SystemConfigurationProxy - No proxy configuration found for target ftp://ftp.companionstl.com
2025-07-30 13:19:30,656 [Thread-74] INFO  ch.cyberduck.core.socket.DefaultSocketConfigurator - Set timeout to 30s for socket Socket[unconnected]
2025-07-30 13:20:00,659 [Thread-74] WARN  ch.cyberduck.core.ftp.FTPExceptionMappingService - Map failure java.net.SocketTimeoutException: Connect timed out

[fakeplastic87]

Here is a more recent log. All credentials in latest attempt have been verified. Still won’t list directory. These same credentials work without issue in FileZilla.

cyberduck.log

[fakeplastic87]

This is happening for every server I try to connect to.

[jeffhafer]

Same here in US. Has been out for about 4hrs at least. OneDrive is not working for me. Was able to delete connection and setup a new one, Authenticated like I expected. However, still no files showing. Connection starts out with a green light but soon falls back to a yellow one. Using most up-to-date version: 4.17.6. Windows 10 PC. Tried uninstalling, rebooted, then re-installed. Same issue. No files.

[dkocher]

@jeffhafer The issues with OneDrive you are having are not related to the issues of the author of this issue.
the OneDrive API recently had an undocumented change where shared item shortcuts and the personal vault are missing required metadata. This may cause empty directory listings. As a workaround, update to the current snapshot build.