Mountain Duck "Integrated" mode not working - Access denied

[jason-smith80]

Connections using "Online", or "Smart Synchronization" mode work correctly, but "Integrated" do not. I get an "Access Denied" when connecting. In the Mountain Duck log files I can see the connection to the server was successful (I see filenames coming by that are only available server-side). So the Access Denied must be client-side.

In MacOS System Settings > General > Login Items & Extensions > File Providers both "Mountain Duck" and "Mountain Duck Helper" are enabled. I am running Sequoia 15.7

Please advice how I can fix the Access Denied problem. Thanks!

[dkocher]

What is the exact error message you are seeing?

[jason-smith80]

The Mount Location is left at its default value, which is "Volumes.noindex" on my machine. The setting is grayed out anyway, so I can not change it. I installed Mountain Duck via the App Store, in case that matters. The user running Mountain Duck is an Admin account.

[dkocher]

We have not yet determined when this error is thrown from the FileProvider API on macOS. We previously resolved this error by

1. Quitting fileproviderd from Activity Viewer.app
2. Deleting any existing domain for the location in Finder → Locations
3. Restart Mountain Duck.app

[jason-smith80]

Thank you. Unfortunately, these instructions did not help.

I will stick with "Smart Synchronization" mode for now. Is my understanding correct that this functionally does the same as "Integrated"? It will keep a small subset of the files on harddisk and sync the rest to the remote cloud. In other words, I could have a 1 PB cloud account and still mount it on my small laptop using only a few GBs local storage for caching?

Only downside of "Smart Synchronization" compared to "Integrated" seems to be the fake NFS server that is a bit confusing shown in the Locations sidebar. If there was a means to hide that NFS server from the sidebar, then the Finder windows would look the same as "Integrated" mode.

[dkocher]

• Smart Synchronization uses a network drive to allow access to the files.
• Integrated synchronizes files to a folder on your local disk using frameworks from macOS.

[jason-smith80]

Yes, different engine under the hood. But as an end-user I see the same behavior, right? I can mount a huge remote disk without eating up all my local storage on my laptop, and yet have the file cached locally so editing is much faster than mounting a remote drive.