[Bug]: Webengine initial failed

[gail1010]

JASP Version

0.19.1

Commit ID

No response

JASP Module

Unrelated

What analysis are you seeing the problem on?

black screen

What OS are you seeing the problem on?

Windows 10

Bug Description

Expected Behaviour

there should show the results or input options

Steps to Reproduce

...

Log (if any)

No response

More Debug Information

No response

Final Checklist

• I have included a screenshot showcasing the issue, if possible.
• I have included a JASP file (zipped) or data file that causes the crash/bug, if applicable.
• I have accurately described the bug, and steps to reproduce it.

[shun2wang]

Hi @gail1010 Could you try this:

You can try set the environment to QSG_RHI_BACKEND=opengl on your PC. you can do with:
a. open the "cmd.exe" with administrator permission
b. input setx "QSG_RHI_BACKEND" "opengl" /m and enter.
try again restart JASP.

if still not working then try setp b with:
input setx "QSG_RHI_BACKEND" "vulkan" /m and enter.

[boutinb]

You can also set the 'Safe graphics mode' in the Preferences/Interface settings.