[Bug]: JASP crashed after a while

[RXHI10]

• JASP version: 0.19.3
• OS name and version: Windows 11 Version 23H2

• Analysis:
• Bug description:
• Expected behaviour:

Steps to reproduce:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

---

Debug information:

Engine # 1 process is running and it's state is resuming.

Commit used

[RXHI10]

its telling internal server crashed and it occurs mostly when JASP is used over the time for more than somewhat 5 mins

[RXHI10]

this is the pop up msg

[EJWagenmakers]

Did you install JASP through the Microsoft store? If not, could you try that please?
EJ

[RXHI10]

yes....i installed jasp through store only

…

On Sat, Jan 25, 2025 at 12:59 AM EJ ***@***.***> wrote: Did you install JASP through the Microsoft store? If not, could you try that please? EJ — Reply to this email directly, view it on GitHub <#3151 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BGIV7ULMG5F7U22OFNV5I732MKICHAVCNFSM6AAAAABV2K2IG6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMJTGIZTQNJYGI> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[RXHI10]

i request you to please have a call with me over which i will explain you everything. it's really important as I want this issue to be resolved

…

On Sat, Jan 25, 2025 at 1:03 AM Saptarshi ***@***.***> wrote: yes....i installed jasp through store only On Sat, Jan 25, 2025 at 12:59 AM EJ ***@***.***> wrote: > Did you install JASP through the Microsoft store? If not, could you try > that please? > EJ > > — > Reply to this email directly, view it on GitHub > <#3151 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BGIV7ULMG5F7U22OFNV5I732MKICHAVCNFSM6AAAAABV2K2IG6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMJTGIZTQNJYGI> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

[RXHI10]

This thing is very urgent to me. Please help

…

On Sat, Jan 25, 2025 at 1:04 AM Saptarshi ***@***.***> wrote: i request you to please have a call with me over which i will explain you everything. it's really important as I want this issue to be resolved On Sat, Jan 25, 2025 at 1:03 AM Saptarshi ***@***.***> wrote: > yes....i installed jasp through store only > > On Sat, Jan 25, 2025 at 12:59 AM EJ ***@***.***> wrote: > >> Did you install JASP through the Microsoft store? If not, could you try >> that please? >> EJ >> >> — >> Reply to this email directly, view it on GitHub >> <#3151 (comment)>, >> or unsubscribe >> <https://github.com/notifications/unsubscribe-auth/BGIV7ULMG5F7U22OFNV5I732MKICHAVCNFSM6AAAAABV2K2IG6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMJTGIZTQNJYGI> >> . >> You are receiving this because you authored the thread.Message ID: >> ***@***.***> >> >

[EJWagenmakers]

Dear RXHI10,

A call will not help resolve the issue. This is something for the core programming team to sink their teeth into. They may ask you to send log files etc. I was just trying to help in case the problem had a simple and immediate solution. I will attend the team to your issue, but it is weekend, so it is likely to take a while. We will do our best.

EJ

[EJWagenmakers]

See also #3113