[Bug]: Error -27 on xlsx import

[KyraPrashaw]

JASP Version

0.19.3

Commit ID

No response

JASP Module

Unrelated

What analysis are you seeing the problem on?

Opening the file

What OS are you seeing the problem on?

ChromeOS

Bug Description

When opening a file for school, I received an error -27 and was unable to open the file.

Expected Behaviour

The file should have been able to open.

Steps to Reproduce

1. Open Jasp
2. Go to the file I needed to open- file would not open

...

Log (if any)

No response

More Debug Information

Final Checklist

• I have included a screenshot showcasing the issue, if possible.
• I have included a JASP file (zipped) or data file that causes the crash/bug, if applicable.
• I have accurately described the bug, and steps to reproduce it.

[github-actions]

@KyraPrashaw, thanks for taking the time to create this issue. If possible (and applicable), please upload to the issue website (#3167, attaching to an email does not work) a screenshot showcasing the problem, and/or a compressed (zipped) .jasp file or the data file that causes the issue. If you would prefer not to make your data publicly available, you can send your file(s) directly to us, issues@jasp-stats.org

[tomtomme]

@KyraPrashaw
is it an excel-file?
If so, this is most probably a duplicate of #3129
So we know the problem and will fix it with the next version.

As a workaround for now:
Could you try saving it as CSV or ODS first and then to open it with jasp?

[KyraPrashaw]

How do I do that? I am not super tech savvy and may need some assistance. Do y'all do video calls or anything? Sent from my iPhoneOn Jan 28, 2025, at 10:31 AM, Thomas Langkamp ***@***.***> wrote: @KyraPrashaw is it an excel-file? If so, this is most probably a duplicate of #3129 So we know the problem and will fix it with the next version. As a workaround for now: Could you try saving it as CSV or ODS first and then to open it with jasp? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>

[tomtomme]

see: https://www.google.com/search?client=firefox-b-d&q=how+to+save+an+xlsx+as+csv

[KyraPrashaw]

It still will not work for me.

…

On Jan 28, 2025, at 3:10 PM, Thomas Langkamp ***@***.***> wrote: see: https://www.google.com/search?client=firefox-b-d&q=how+to+save+an+xlsx+as+csv — Reply to this email directly, view it on GitHub <#3167 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BO4RXPBTNXKZJRBNFZYMQLT2M7P37AVCNFSM6AAAAABWAWN7ISVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMJZHE3DAOBXHA>. You are receiving this because you were mentioned.

[tomtomme]

@KyraPrashaw
What error messages do you get?
Can you share screenshots?
Can you share the Excel and / or CSV files here?