chore: add issue templates (#686)

* chore: add issue templates

* chore: add remote device info

Author: ym

.github/ISSUE_TEMPLATE/bug.yml

@@ -0,0 +1,76 @@
+---
+name: Bug report
+description: 🐛 Let us know about an unexpected error, a crash, or an unexpected behavior.
+type: 'Bug'
+labels:
+  - 'type: bug'
+body:
+  - type: checkboxes
+    attributes:
+      label: Disclaimer
+      description: |
+        For support questions, please use the [discussions][] or [Discord][] instead. Before
+        opening a bug report, ensure you have read the [documentation][],
+        [Troubleshooting][] and [Device FAQs][]. Only use bug reports for actual
+        bugs.
+
+        [documentation]: https://jetkvm.com/docs
+        [Troubleshooting]: https://jetkvm.com/docs/getting-started/troubleshooting
+        [Device FAQs]: https://jetkvm.com/docs/getting-started/faq
+        [discussions]: https://github.com/jetkvm/kvm/discussions
+        [Discord]: https://jetkvm.com/discord
+      options:
+        - label: I have read and understood the disclaimer.
+          required: true
+  - type: input
+    attributes:
+      label: Application version
+      description: |
+        Provide the application version (can be found in General settings)
+    validations:
+      required: true
+  - type: input
+    attributes:
+      label: System version
+      description: |
+        Provide the system version (can be found in General settings)
+    validations:
+      required: true
+  - type: dropdown
+    attributes:
+      label: Device model
+      description: Provide the device model
+      options:
+        - JetKVM
+        - JetKVM (POE)
+    validations:
+      required: false
+  - type: dropdown
+    attributes:
+      label: Extension model
+      description: Provide the extension model (if the bug is related to the extension)
+      options:
+        - ATX Power Control
+        - DC Power Control
+        - Serial Console
+    validations:
+      required: false
+  - type: input
+    attributes:
+      label: Remote device Hardware
+      description: If the bug is related to a remote device, please provide its hardware information e.g. Raspberry Pi 5
+    validations:
+      required: false
+  - type: input
+    attributes:
+      label: Remote device OS
+      description: If the bug is related to a remote device, please provide its OS information as detailed as possible e.g. Debian 12.
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Bug description
+      description: |
+        Provide a description of the problem: steps to reproduce it, what you are expecting and what you got.
+    validations:
+      required: true

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,10 @@
+blank_issues_enabled: true
+
+contact_links:
+  - name: Hardware Issues
+    url: https://jetkvm.com/contact
+    about: If your hardware is not powering on or is not working, please contact us.
+
+  - name: Discord
+    url: https://jetkvm.com/discord
+    about: Engage with the JetKVM team and other community members.

.github/ISSUE_TEMPLATE/feature.yml

@@ -0,0 +1,46 @@
+name: Feature
+type: 'Feature'
+description: 🚀 Request a new feature.
+labels:
+- 'type: feature'
+body:
+  - type: textarea
+    attributes:
+      label: A note for the community
+      value: |
+        > [!NOTE]
+        > Please vote on this issue by adding a 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to the original issue to help the community and maintainers prioritize this request.
+    validations:
+      required: true
+  - type: checkboxes
+    attributes:
+      label: Disclaimer
+      description: |
+        Before requesting a feature, check it does not already exist in the [documentation](https://jetkvm.com/docs) or our [roadmap](https://jetkvm.com/roadmap).
+        You are quite welcome opening a feature request before spending time to implement it yourself.
+      options:
+        - label: I have read and understood the disclaimer.
+          required: true
+        - label: I plan to implement the feature myself.
+  - type: dropdown
+    attributes:
+      label: Subsystem
+      description: Provide the subsystem of the feature you request, you can choose multiple if you think it fits in multiple areas.
+      options:
+        - Hardware
+        - Device Compatibility
+        - Keyboard
+        - Mouse
+        - Power
+        - UI: Screen
+        - UI: Application
+        - UI: Cloud
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Feature description
+      description: |
+        Provide a description of the feature you request.
+    validations:
+      required: true