Skip to content

Commit 93e976d

Browse files
committed
Update blog content
1 parent c09bbc1 commit 93e976d

File tree

3 files changed

+260
-0
lines changed

3 files changed

+260
-0
lines changed
2.55 MB
Loading
Lines changed: 254 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,254 @@
1+
---
2+
remote_url: https://dev.to/jetthoughts/how-technical-leaders-handle-unrealistic-deadlines-in-saas-without-burning-out-the-team-4pkm
3+
source: dev_to
4+
remote_id: 3036435
5+
dev_to_id: 3036435
6+
dev_to_url: https://dev.to/jetthoughts/how-technical-leaders-handle-unrealistic-deadlines-in-saas-without-burning-out-the-team-4pkm
7+
title: How Technical Leaders Handle Unrealistic Deadlines in SaaS (Without Burning Out the Team)
8+
description: 'Every SaaS team hits the same moment sooner or later: Sales is racing. Developers are...'
9+
created_at: '2025-11-18T23:59:02Z'
10+
date: '2025-11-18'
11+
draft: false
12+
tags:
13+
- development
14+
- management
15+
- leadership
16+
- startup
17+
canonical_url: https://dev.to/jetthoughts/how-technical-leaders-handle-unrealistic-deadlines-in-saas-without-burning-out-the-team-4pkm
18+
cover_image: https://raw.githubusercontent.com/jetthoughts/jetthoughts.github.io/master/content/blog/how-technical-leaders-handle-unrealistic-deadlines/cover.png
19+
metatags:
20+
image: cover.png
21+
slug: how-technical-leaders-handle-unrealistic-deadlines
22+
---
23+
Every SaaS team hits the same moment sooner or later:
24+
25+
Sales is racing.
26+
Developers are worried.
27+
Leadership wants progress.
28+
And suddenly there’s a deadline that makes no sense.
29+
30+
If you’re a **CTO, Head of Engineering, Director of Engineering, or Engineering Manager**, you know this moment well. It’s not a technical problem — it’s an *alignment* problem. And you’re the one who has to help everyone breathe.
31+
32+
Let’s walk through how experienced tech leaders navigate these situations with clarity, honesty, and minimal chaos.
33+
34+
---
35+
36+
## **1. Sales Pressure vs. Engineering Pressure**
37+
38+
### **Sales isn’t the enemy**
39+
40+
Sales feels the weight of:
41+
42+
* customer expectations
43+
* competitors moving fast
44+
* quotas and pipeline pressure
45+
* deals slipping for reasons out of their control
46+
47+
When they say,
48+
49+
> “We need this to close the deal,”
50+
> they often mean it literally.
51+
52+
### **Developers aren’t resisting — they’re protecting**
53+
54+
Engineering sees the things others don’t:
55+
56+
* brittle systems
57+
* old shortcuts
58+
* complexity hidden behind “simple” requests
59+
* fear of releasing something that will break
60+
61+
Both sides are doing their job.
62+
You sit in the middle to translate reality.
63+
64+
---
65+
66+
## **2. Slow Down Just Enough to Understand the Real Need**
67+
68+
Before arguing about the date, ask:
69+
70+
* **What problem is the customer really trying to solve?**
71+
* **Is the deadline real or negotiable?**
72+
* **Would a smaller version unblock them?**
73+
* **What outcome makes this a win?**
74+
75+
You’ll be surprised how often the true need is smaller, clearer, or easier than the original request.
76+
Clarity kills panic.
77+
78+
---
79+
80+
## **3. Translate Engineering Reality Into Business Language**
81+
82+
Skip the architecture lecture.
83+
Give leaders something they can act on:
84+
85+
> “To do the full version, we need to update three parts of the product. Based on similar work, that’s 4–6 weeks.
86+
> But we can build a smaller version that covers the main use case.”
87+
88+
This keeps everyone aligned without overwhelming them.
89+
90+
---
91+
92+
## **4. Developers Need Stability, Not Heroics**
93+
94+
Here’s what really burns teams out:
95+
96+
* constant emergencies
97+
* rushed releases
98+
* patches stacked on patches
99+
* no time to clean up
100+
* a product they’re embarrassed by
101+
102+
When developers say “this is risky,” they’re not complaining.
103+
They’re protecting the product the business depends on.
104+
105+
A single rushed week creates months of future pain.
106+
This is not exaggeration — it’s physics.
107+
108+
> “Shortcuts today become slowdown tomorrow.”
109+
110+
---
111+
112+
## **5. Sales Needs Simplicity, Not Friction**
113+
114+
Sales doesn’t want to hear about domain models or service boundaries.
115+
They want to keep the deal alive.
116+
117+
Give them simple, honest options:
118+
119+
> “The full feature won’t fit.
120+
> But here’s a smaller version that still helps the customer.”
121+
122+
This shifts the whole tone from conflict → cooperation.
123+
124+
---
125+
126+
## **6. Use Real-World Trade-Offs (Not Theoretical Frameworks)**
127+
128+
Say it plainly:
129+
130+
* **Fixed deadline → smaller scope**
131+
* **Full scope → longer timeline**
132+
* **Both fixed → more people**
133+
* **None can change → we ship bugs and slow down the roadmap**
134+
135+
Everyone understands this instantly.
136+
137+
---
138+
139+
## **7. Offer 3 Paths: Full, Phased, or “Good Enough”**
140+
141+
Good leaders don’t say no — they create choices.
142+
143+
**Option A — Full feature, with realistic time**
144+
Best quality, least risk.
145+
146+
**Option B — Phase 1 now, Phase 2 later**
147+
Fastest responsible outcome.
148+
149+
**Option C — Temporary workaround**
150+
Buys time without damaging the product.
151+
152+
This turns “yes/no” into “which version?”
153+
154+
---
155+
156+
## **8. Rushed Work Isn’t Just an Engineering Problem — It’s a Business Problem**
157+
158+
A rushed feature doesn’t stay inside the codebase. It leaks.
159+
160+
It leaks into:
161+
162+
* onboarding pain
163+
* broken demos
164+
* inconsistent UX
165+
* customer frustration
166+
* reviews
167+
* renewal conversations
168+
* trust
169+
170+
Customers don’t say:
171+
172+
> “Engineering was rushed.”
173+
174+
They say:
175+
176+
> “This product feels sloppy.”
177+
178+
That’s the loss you actually need to fear.
179+
180+
### **The real hidden costs:**
181+
182+
* **Tech debt from shortcuts**
183+
* **Hidden bugs exploding later**
184+
* **A fragile architecture that slows future work**
185+
* **Rushed UX that hurts adoption**
186+
* **Support load increasing**
187+
* **Reputation damage spreading quietly**
188+
189+
Reputation is harder to fix than code.
190+
You can’t refactor a customer’s trust.
191+
192+
---
193+
194+
## **9. When the Deadline Truly Can’t Move**
195+
196+
Sometimes you do have a real hard date:
197+
198+
* compliance
199+
* a major event
200+
* a contract commitment
201+
202+
In that case:
203+
204+
* cut scope sharply
205+
* be explicit about what won’t be included
206+
* write down every risk
207+
* negotiate cleanup time
208+
* bring QA in early
209+
* freeze distractions
210+
* protect the team from panic
211+
212+
You are not committing to magic.
213+
You are committing to a responsible minimum.
214+
215+
---
216+
217+
## **10. If This Happens Every Month, The System Is Broken**
218+
219+
Repeated emergencies aren’t a team problem — they’re a **process** problem.
220+
221+
The usual root causes:
222+
223+
* weak discovery
224+
* unclear roadmap
225+
* no shared prioritization
226+
* Sales hearing “maybe” when the answer is “not now”
227+
* founders making commitments without context
228+
* engineers not involved early enough
229+
230+
You don’t need heavy process.
231+
You need *guard rails*.
232+
233+
---
234+
235+
# **Final Thoughts**
236+
237+
Unrealistic deadlines aren’t a technical issue.
238+
They’re a **business clarity issue**.
239+
240+
Great technical leaders:
241+
242+
* uncover the real need
243+
* explain the truth simply
244+
* protect the team
245+
* protect the product
246+
* prevent shortcuts that hurt reputation
247+
* offer realistic options
248+
* remind everyone that speed without quality isn’t speed
249+
250+
Because the fastest way to kill trust — with customers or with your own team — is to ship sloppy features in the name of “moving fast.”
251+
252+
And the fastest way to earn trust is simple:
253+
254+
> **Be honest about what’s possible, and build things the right way the first time.**

content/blog/sync_status.yml

Lines changed: 6 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -3211,3 +3211,9 @@ dev_to_2897369:
32113211
:synced: true
32123212
:source: dev_to
32133213
:slug: ai-agent-onboarding-problem-real-version
3214+
dev_to_3036435:
3215+
:edited_at: '2025-11-19T08:06:26Z'
3216+
:remote_id: 3036435
3217+
:synced: true
3218+
:source: dev_to
3219+
:slug: how-technical-leaders-handle-unrealistic-deadlines

0 commit comments

Comments
 (0)