UNKNOWN: unkonwn error, read

[zzhu9271]

drawio version: 20.8.10 windows
Report unknown error while open drawio file which is created in another laptop, it was synced through onedrive.
Is there anyone knowing how to solve it? Thanks in advance!

[ZainabAl-khabori]

Same. One was a Mac and the other Windows, I initially thought it was because of the difference in operating systems, but that doesn't seem to be the case.