Skip to content

README.md

Latest commit

 

History

History
101 lines (67 loc) · 3.37 KB

README.md

File metadata and controls

101 lines (67 loc) · 3.37 KB

QuickTab for Zendesk

Well-behaved browser tabs for Zendesk agents.

QuickTab hero

QuickTab keeps Zendesk /agent links in one calm, focused tab. Click any agent link from anywhere and QuickTab routes it to the Zendesk tab you already have open.

Installation

From GitHub Releases (Recommended)

  1. Download the latest .zip from Releases
  2. Unzip the download
  3. Open chrome://extensions and enable Developer mode
  4. Click Load unpacked and select the unzipped folder

Chrome Web Store

Install from Chrome Web Store

Why teams use it

  • Keep one working agent tab instead of a tab pile
  • Jump from chat, email, or docs without losing context
  • Toggle link handling on or off in seconds

How it works

QuickTab watches for Zendesk /agent URLs. If an agent tab exists, it reuses that tab and navigates there. If not, it opens the link as normal.

Using QuickTab

  • Click any Zendesk /agent link in Slack, email, or docs and it routes to your open Zendesk tab
  • Choose detection mode: all agent URLs, ticket URLs only, or disabled
  • Toggle QuickTab off from the toolbar icon when you need a fresh tab

Permissions

QuickTab requests minimal permissions to function:

Permission Why We Need It
zendesk.com access To detect Zendesk /agent navigation and route to existing tabs
Tab access To find your existing Zendesk tabs and focus them when routing
Storage To save your detection mode preference between browser sessions
Web navigation To intercept link clicks before they open new tabs
Scripting To send navigation messages to Zendesk's single-page app (avoids page reloads)

What We Don't Request

  • No access to other websites (scripting limited to zendesk.com for navigation only)
  • No access to your browsing history
  • No access to cookies or passwords
  • No data collection or analytics

For complete details, see our Privacy Policy.

Development

This is the actively maintained fork of QuickTab. The codebase was modernized in January 2026:

  • Build: WXT + Vite (replaces Grunt)
  • Language: TypeScript with strict mode (replaces ES5 + jQuery)
  • Testing: Vitest unit tests + Playwright E2E
  • CI: GitHub Actions for lint, test, build on every PR

Quick Start

npm install
npm run dev      # Start dev server with HMR
npm run build    # Production build
npm run test     # Run unit tests
npm run zip      # Create distribution ZIP

See CHANGELOG.md for version history.

Project Status

Component Status
Core functionality ✅ Stable
Chrome support ✅ Supported
Firefox support ❌ Not planned
Chrome Web Store ✅ Published

Links

Special Thanks

This is an independent community-maintained project and is not affiliated with Zendesk.