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src/content/docs/trust-center/privacy-and-compliance/sub-processors.mdx

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ai-summary: "Comprehensive list of sub-processors used by Kinde for data processing, including authentication, billing, webhooks, and customer support services, with location information and update dates."
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To support the delivery of our services, Kinde may engage and use data processors (each, a “sub-processor“) with possible access to external user personal information that is uploaded, accessed, processed, or transmitted to and from our services. This page provides important information about the identity, role, and location of each sub-processor.
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To support the delivery of our services, Kinde may engage and use data processors (“sub-processor“) with possible access to external user personal information that is uploaded, accessed, processed, or transmitted to and from our services. This page provides important information about the identity, role, and location of each sub-processor.
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Notifications of changes to sub-processors for external users will be provided to customers who have signed a Data Processing Agreement (DPA). If you need a DPA, please reach out to our team at [email protected].
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If you have signed a Data Processing Agreement (DPA) with Kinde, we will notify you of any changes to sub-processors. If you need a DPA, please reach out to our team at [email protected].
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Last update to the sub-processors for the external users is August 11, 2025.
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Kinde will share external user personal information to the following third parties to facilitate authentication and customer support. For public cloud hosting and webhooks, the location is directly aligned only with the customer’s selected Kinde region.
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Email services: If you have setup a custom SMTP provider in your Kinde admin, then AWS for email services will not be sub-processor since we're sending via your own SMTP provider.
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Email services: If you are using your own custom SMTP provider to send emails via Kinde, AWS for email services is not a sub-processor.
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Customer support: We do not recommend sending external user personal information, such as their email, in our support conversations, however we acknowledge that this may happen. All customer support tools, whether you interact with them or not, and their location of processing are listed.
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External users are customers of Kinde’s customers.
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Kinde will share external user personal information to the following third parties to facilitate billing and customer support. For public cloud hosting and webhooks, the location is directly aligned onlywith the customer’s selected Kinde region.
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Kinde will share external user personal information to the following third parties to facilitate billing and customer support. For public cloud hosting and webhooks, the location is directly aligned only with the customer’s selected Kinde region.
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Email services: If you have setup a custom SMTP provider in your Kinde admin, then AWS for email services will not be sub-processor since we're sending via your own SMTP provider.
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Email services: If you are using your own custom SMTP provider to send emails via Kinde, AWS for email services is not a sub-processor.
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Customer support: We do not recommend sending external user personal information, such as their email, in our support conversations, however we acknowledge that this may happen. All customer support tools, whether you interact with them or not, and their location of processing are listed.
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