You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: src/content/docs/trust-center/privacy-and-compliance/sub-processors.mdx
+10-4Lines changed: 10 additions & 4 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -19,35 +19,41 @@ Last update to the sub-processors for the external users is July 7, 2025.
19
19
20
20
### Sub-Processors - Authentication
21
21
22
-
Kinde will share external user personal information to the following third parties to facilitate authentication and customer support. For public cloud hosting and webhooks, the location is directly aligned with the customer’s selected Kinde region.
22
+
Kinde will share external user personal information to the following third parties to facilitate authentication and customer support. For public cloud hosting and webhooks, the location is directly aligned only with the customer’s selected Kinde region.
23
+
24
+
Note: If you have setup a customer SMTP provider in your Kinde admin, then AWS for email services will not be sub-processor since we're sending via your own SMTP provider.
23
25
24
26
We do not recommend sending external user personal information, such as their email, in our support conversations, however we acknowledge that this may happen. All customer support tools, whether you interact with them or not, and their location of processing are listed.
25
27
26
28
| Service provider | Entity type | Link | Location |
| AWS | Public cloud hosting |[https://aws.amazon.com](https://aws.amazon.com/)| Australia, Canada, Ireland, United Kingdom, United States |
31
+
| AWS | Email services |[https://aws.amazon.com](https://aws.amazon.com/)| Australia |
29
32
| Temporal | Webhooks |[https://temporal.io](https://temporal.io/)| Australia, Canada, Ireland, United Kingdom, United States |
30
33
| Discord | Customer support |[https://discord.com/](https://discord.com/)| United States |
31
34
| Google | Customer support |[https://workspace.google.com/](https://workspace.google.com/)| United States |
32
35
| InKeep | Customer support |[https://inkeep.com/](https://inkeep.com/)| United States |
33
-
| Microsoft | Customer support |[https://workspace.google.com/](https://workspace.google.com/)| United States |
36
+
| Microsoft | Customer support |[https://www.microsoft.com/](https://www.microsoft.com/)| United States |
34
37
| Plain | Customer support |[https://www.plain.com/](https://www.plain.com/)| United Kingdom |
35
38
| Slack | Customer support |[https://slack.com/](https://slack.com/)| United States |
36
39
37
40
### Sub-Processors - Billing
38
41
39
-
Kinde will share external user personal information to the following third parties to facilitate billing and customer support. For public cloud hosting and webhooks, the location is directly aligned with the customer’s selected Kinde region.
42
+
Kinde will share external user personal information to the following third parties to facilitate billing and customer support. For public cloud hosting and webhooks, the location is directly aligned onlywith the customer’s selected Kinde region.
43
+
44
+
Note: If you have setup a customer SMTP provider in your Kinde admin, then AWS for email services will not be sub-processor since we're sending via your own SMTP provider.
40
45
41
46
We do not recommend sending external user personal information, such as their email, in our support conversations, however we acknowledge that this may happen. All customer support tools, whether you interact with them or not, and their location of processing are listed.
42
47
43
48
| Service provider | Entity type | Link | Location |
0 commit comments