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Merge pull request #480 from kinde-oss/Feat/Billing-updates
Feat/billing updates - minor changes
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page_id: e73bafc3-0a9c-48de-9b1a-d91897ffc6cb
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title: Plan upgrade and downgrade
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title: Plan upgrade and downgrade policies
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2. In the **Policies** section, choose the settings.
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![Billing policies settings](https://imagedelivery.net/skPPZTHzSlcslvHjesZQcQ/1a4c3673-d972-4dd6-2c3a-d46b9eb70200/public)
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3. Select **Save**.
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## Ways you can change plans
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- Allow business customers to manage their plans via the [self-serve portal](/build/set-up-options/self-serve-portal-for-orgs/) if there's a [pricing table](/billing/billing-user-experience/plan-selection/).
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- Manually upgrade or downgrade via the Kinde UI (see below)
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- Programmatically upgrade or downgrade via API
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## Upgrade a plan for an organization (B2B) or user (B2C)
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1. Open the organization or user record in Kinde.
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- Go to **Organizations** and locate the org.
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- Go to **Users** and locate the user.
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2. Select **Billing** in the side menu. Details of the org's or user's plan are shown.
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3. Select **Change plan**.
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4. In the dialog that appears, select the new plan.
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5. Select **Save**. The customer's plan is now updated.
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Depending on the billing policies you have set (above), this information will be synced to Stripe and an invoice credit or bill will be issued.

src/content/docs/billing/manage-subscribers/add-metered-usage.mdx

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title: Add metered usage for a customer via API
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page_id: 68ac4570-4aae-4d78-afda-208a4f56aef0
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title: Subscription upgrade and downgrade methods
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---
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Customers will eventually want to change the plan they are on and you need a way to alter their subscription.
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## How to upgrade or downgrade a plan subscription
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- Set up the self-serve portal and allow customers to manage their own subscriptions. See [self-serve portal for orgs](/build/set-up-options/self-serve-portal-for-orgs/) and [self-serve portal for users](/build/set-up-options/self-serve-portal-for-users/). In this scenario, the user will select the new plan from the pricing table.
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- Manually upgrade or downgrade via the Kinde UI (see below)
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- Overwrite the current agreement (subscription) by [creating a new one via API](/kinde-apis/management/#tag/billing-agreements/post/api/v1/billing/agreements/)
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## Change a plan subscription for an organization (B2B) or user (B2C)
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1. Open the organization or user record in Kinde.
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- Go to **Organizations** and locate the org.
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- Go to **Users** and locate the user.
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2. Select **Billing** in the side menu. Details of the org's or user's plan are shown.
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3. Select **Change plan**.
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4. In the dialog that appears, select the new plan.
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5. Select **Save**. The customer's plan is now updated.
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Depending on the [billing policies](/billing/manage-plans/upgrade-downgrade-plans/) you have set, this information will be synced to Stripe and an invoice credit or bill will be issued.

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