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Merge pull request #546 from kinde-oss/Fix/Update-portal-doc
Fix/update portal doc
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src/content/docs/build/organizations/self-serve-portal-per-org.mdx

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</Aside>
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If an organization requires a unique setup for the self-service portal, you can do this using an advanced organiztion function. If you set this up, the authorized members of the organization will be able to perform the selected functions.
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If an organization requires a unique setup for the self-service portal, you can do this using an advanced organization function. If you set this up, the authorized members of the organization will be able to perform the selected functions.
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1. In Kinde, open the organization you want to customize.
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2. In the side menu, select **Self-serve portal**.
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---
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page_id: deb0b4c6-6436-4a19-be57-b482910af2d5
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title: Customer self-serve portal
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description: Intro to concept of self-serve portals in Kinde, including what functions they include, how to use them, and when to set them up.
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sidebar:
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order: 7
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relatedArticles:
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- a2668524-5842-4c68-ab50-30b7e8c3e842
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- f36bce4a-52bb-4785-865b-6b33356f9838
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topics:
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- self-serve-portal
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- organizations
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- users
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- billing
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sdk: []
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languages: []
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audience: developers
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complexity: beginner
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keywords:
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- organization portal
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- self-serve portal
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- user portal
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- billing portal
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- portal permissions
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updated: 2024-08-27
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featured: false
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deprecated: false
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ai_summary: Intro to concept of self-serve portals in Kinde, including what functions they include, how to use them, and when to set them up.
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---
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Customer support is one of the higher overheads for a SaaS business. For paying customers, the expectation is that they get help when needed, for example, to manage their account or get assistance with your app.
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Kinde lets you configure a self-serve portal so authorized customers can self-manage functions provided by Kinde. A self-serve portal means your customers can make account changes without contacting you for support, saving everyone time and money.
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There's two types of portal: one for end users (B2C), and one for organizations (B2B).
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## Watch Dave's portal demo in 90 seconds
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<YoutubeVideo videoId="Q3HW6Mgj6wA" videoTitle="Customer portal in 90 seconds"/>
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## Self-serve portal for organizations
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In the organization portal, you can allow org members to manage:
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- Account details
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- Payment details (if you have billing set up)
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- API Keys
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- Members and roles
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- Multi-factor auth settings (coming soon)
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- SSO enterprise connections (almost here)
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You can enable all functions or limit them to what you offer. [Set up a self-serve portal for an org](/build/set-up-options/self-serve-portal-for-orgs/)
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<Aside>
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If you are on the Kinde Scale plan, you can configure the [portal per organization](/build/organizations/self-serve-portal-per-org/). E.g. allow some functions for some customers and not others.
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</Aside>
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## Self-serve portal for users
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In the user portal, you can allow users to manage:
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- Account details
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- Payment details (if you have billing set up)
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- API Keys
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## Self-serve portal settings
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These are the self-serve portal settings you can enable.
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![Self-serve portal settings in Kinde](https://imagedelivery.net/skPPZTHzSlcslvHjesZQcQ/1fd3505c-883b-4b01-8dff-e028e25b6300/public)
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## Current limitations
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Currently, we don't support any customer design for the portal appearance. However, you can build your own portal and use the [Kinde API](https://docs.kinde.com/kinde-apis/management/) endpoints to provide the functions.

src/content/docs/build/set-up-options/self-serve-portal-for-orgs.mdx

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title: Enable self-serve portal for orgs
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description: Guide for enabling self-serve portals for organizations including business details management, billing access, permission controls, and portal link generation methods.
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sidebar:
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order: 8
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relatedArticles:
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topics:
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ai_summary: Guide for enabling self-serve portals for organizations including business details management, billing access, permission controls, and portal link generation methods.
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---
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You can configure a self-serve portal to enable authorized organization members to be able to self-manage functions provided by Kinde. For example, you can allow them to update their business details, payment details (if you have billing set up), multi-factor auth settings (coming soon), and manage organization members (coming soon).
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You can configure a self-serve portal to enable authorized organization members to be able to self-manage functions provided by Kinde. Authorized org members can update:
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A self-serve portal means your customers can make basic account changes without contacting you for support. This can save time and money.
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- [Business details](/manage-your-account/business-information/update-your-details/)
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- [Payment details](/manage-your-account/profile-and-plan/update-kinde-payment/) (if you have billing set up)
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- [API Keys](/manage-your-apis/add-manage-api-keys/self-serve-api-keys/)
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- [Members and roles](/get-started/team-and-account/add-team-members/)
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- Multi-factor auth settings (coming soon)
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- SSO enterprise connections (almost here)
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A self-serve portal means your customers can make account changes without contacting you for support. This can save you both time.
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If you are on the Kinde Scale plan, you can configure the [portal per organization](/build/organizations/self-serve-portal-per-org/). E.g. allow some functions for some customers and not others.
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## Configure the organization self-serve portal
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src/content/docs/build/set-up-options/self-serve-portal-for-users.mdx

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title: Enable self-serve portal for users
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description: Guide for enabling and configuring self-serve portals for users including profile management, billing access, and multiple methods for generating portal links with SDK and API examples.
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sidebar:
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order: 9
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