@@ -13,7 +13,11 @@ Here are some common error codes and troubleshooting steps.
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## 578
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- Handle SAML callback - error validating SAML response
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+ Description
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+ - Error coming back to Kinde while validating SAML response
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+
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+ Troubleshooting
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+ - Check that the Assertion Consumer Service (ACS) URL is correct on the identity provider
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## 780
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@@ -35,10 +39,6 @@ Create org pipeline - assign organization - attempt to assign a new user to an e
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Handle Kinde to Kinde callback - error with exchanging and verifying token
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- ## 1251
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- Create business pipeline step - business creation failed
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-
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## 1284
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Handle Social OAuth 2.0 callback - error reading user profile from User Url: config.UserUrl
@@ -69,7 +69,12 @@ Handle Connected App callback - Error exchanging token
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## 1959
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- Handle SAML callback - error decoding SAML response
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+ Description
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+ - Error decoding SAML response
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+ - Response contains invalid characters for Base64 response
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+
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+ Troubleshooting
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+ -
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## 2194
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@@ -83,10 +88,6 @@ Create org pipeline - no means of verifying identity provided
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Recovery codes pipeline step - default error
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- ## 2626
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-
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- Handle Social OAuth 2.0 callback - error reading body received from additional info url: : additionalUrl.Url
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## 2720
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Create org pipeline - self-register orgs is disabled
@@ -105,7 +106,8 @@ Handle Connected App callback - Error marshalling extra data
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## 3420
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- OAuth 2.0 response failed - both the token invalid AND redirect ID is null
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+ Description
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+ - OAuth 2.0 response failed due because token is invalid and redirect ID is null
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## 3610
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@@ -115,10 +117,6 @@ Handle Social OAuth 2.0 callback - could not create request for user Url: config
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Create org pipeline - organization not created - org code is null
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- ## 4113
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- Handle SAML callback - error getting the tenant information
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-
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## 4153
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Authenticate user - default error
@@ -144,13 +142,14 @@ Initializing WSFed redirect - error constructing auth Url
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Handle Connected App callback - Error getting kindeEnvironment for connected app configuration
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- ## 4563
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- Handle Connected App callback - Error encrypting extra data
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-
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## 4617
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- Handle Social OAuth 2.0 callback - error getting config
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+ Description
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+ - Error reading config on OAuth 2.0 callback
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+
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+ Troubleshooting
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+ - Check that the client credentials in both Kinde and IDP are correct
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+ - Check that the redirect and callback URLs in both Kinde and IDP are correct
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## 5243
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@@ -160,13 +159,11 @@ Initialize SAML redirect - error creating the SAML authorization url
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Create org pipeline - organization not created default error
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- ## 5703
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-
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- Handle Kinde to Kinde callback - token parameter is nil
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-
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## 5716
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- OAuth 2.0 response failed - token invalid
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+ Description
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+ - OAuth 2.0 response failed due to an invalid token
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+ - Redirection was successful
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## 6044
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@@ -186,7 +183,12 @@ Initializing WSFed redirect - error getting configuration
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## 6722
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- Handle SAML callback - error configuring SAML provider
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+ Description
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+ - Error configuring SAML provider
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+
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+ Troubleshooting
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+ - Check that the settings in the Kinde enterprise connection are correct
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+ - Check enterprise connection metadata URL, entity ID, certificate
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## 6863
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@@ -210,7 +212,12 @@ Browser trust token cookie is missing
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## 8030
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- Initialize SAML redirect - error configuring SAML provider
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+ Description
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+ - Error configuring SAML provider on redirect
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+
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+ Troubleshooting
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+ - Check the enterprise connection metadata URL
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+ - Check that the IDP has the correct ACS URL
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## 8225
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@@ -222,7 +229,8 @@ Handle WSFed callback - error getting configuration
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## 8598
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- Handle Connected App callback - Error encrypting access token upon callback
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+ Description
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+ - Error encrypting access token on connected app callback
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## 8809
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@@ -234,10 +242,6 @@ Troubleshooting
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- The user is trying to start a session in a new tab, browser, or device when there's already a partially completed session in progress
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- The user may have bookmarked the auth page when it's partially completed, instead of bookmarking the initial sign in or log in page
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- ## 8998
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- Handle Social OAuth 2.0 callback - error doing transfer redirect
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-
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## 9055
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Handle SAML callback - error getting the custom SAML provider configuration
@@ -256,11 +260,16 @@ Handle WSFed callback - error verifying provider callback
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## 9364
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- Initialize SAML redirect - error getting authentication request
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+ Description
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+ - Error getting authentication request while initializing SAML redirect
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+
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+ Troubleshooting
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+ - Check the enterprise connection private key, certificate, and signature method
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## 9697
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- Authenticate user - disposable email detected
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+ Description
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+ - Disposable email detected while authenticating a user on sign up in a workflow
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## 9826
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