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Copy file name to clipboardExpand all lines: src/content/docs/billing/manage-plans/cancel-plans.mdx
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@@ -21,7 +21,7 @@ While we would rather customers didn't cancel their subscription to your service
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## How a customer can cancel their own plan
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Customers can only do this if you have enabled plan management in the [self-serve portal](/build/set-up-options/self-serve-portal-for-orgs/) and the customer has a [billing role](/billing/get-started/add-billing-role/) that allows them to make changes.
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Customers can only do this if you have enabled plan management in the [self-serve portal](/build/set-up-options/self-serve-portal-for-orgs/) and the B2B customer has a [billing role](/billing/get-started/add-billing-role/) that allows them to make changes.
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1. In your app or product, they open the self-serve portal for managing their account. Here's an example of where users (B2C) and organizations (B2B) can manage plans.
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