Updates based on review

Author: alex72508

src/content/docs/authenticate/authentication-methods/sms-deliverability.mdx

@@ -10,15 +10,15 @@ relatedArticles:
 
 Kinde encourages customers to configure their own SMS sender, so that verification, country registrations, sender IDs, and deliverability metrics are controlled and managed by you.
 
-When SMS messages are sent via Kinde, we will use our shared service provider in the region to deliver the message as best effort only. Due to Kinde being a service provider, there are some limitations with applying for dedicated short codes or sender IDs in countries that have strict SMS sending regulations.
+When SMS messages are sent via Kinde, we use our regional shared service provider and attempt delivery on a best-effort basis. As Kinde is a service provider, there are limitations when applying for dedicated short codes or sender IDs in countries with strict SMS-sending regulations.
 
 This topic describes SMS delivery via Kinde, deliverability factors, and some common reasons why delivery can fail.
 
 ## Manage your own SMS sender
 
-By default, when you first start using Kinde, all SMS are sent from Kinde's shared service provider. It is recommended to configure your own SMS sender so that users receive authentication SMS that are branded by your business.
+By default, when you first start using Kinde, all SMS messages are sent from Kinde's shared service provider. We recommend configuring your own SMS sender so that users receive authentication messages branded with your business.
 
-You’ll want to configure this before your production environment goes live. All you need is to add SMS details in Kinde settings. See [Set up phone or SMS authentication](/authenticate/authentication-methods/phone-authentication/).
+Configure this before your production environment goes live. Simply add your SMS details in Kinde settings. See [Set up phone or SMS authentication](/authenticate/authentication-methods/phone-authentication/) for step-by-step instructions.
 
 ## Deliverability factors when using Kinde's default SMS shared service provider
 
@@ -51,15 +51,15 @@ The following countries have known bad delivery rates.
 
 ## Sender ID
 
-Kinde has setup a shared SenderID for all customers using the default SMS shared service provider. This cannot be changed. 
+Kinde has set up a shared Sender ID for all customers using the default SMS shared service provider. This cannot be changed.
 
-Sender ID = ```KindeAuth```
+**Sender ID:** `KindeAuth`
 
 To brand the Sender ID to your business, you will need to configure your own SMS delivery provider. See [Set up phone or SMS authentication](/authenticate/authentication-methods/phone-authentication/).
 
 ## SMS content
 
-The content of the SMS is not editable due to strict one-time passcode requirements and recommendations from industry best practice.
+The content of the SMS is not editable due to strict one-time passcode requirements and industry best practices.
 
 An example of the SMS content is below.